In order to achieve the goal of the Paris Agreement and reduce energy consumption there is the need for a behavior change in energy end-users. Many studies have demonstrated that by delivering to energy users customized feedback on their energy consumption it can encourage a change in their behavior and support investments in energy efficiency and sustainable energy use. However, the resulting impact on energy consumption can vary largely depending on how, when, and to whom the feedback is delivered. This paper aims to provide an updated overview of the energy savings for the main energy consumptions in residential buildings associated with different types of feedback and against some key determinants, i.e., geographical area, time period, type of medium. This analysis is based on a comprehensive literature review of over 70 studies. Based on the review the paper draws conclusions relevant for policymakers and stakeholders interested in developing feedback strategies and tools for their wide applications. The paper focuses also on the ongoing process implementing the EU Energy Efficiency Directive articles related to billing and metering, which will enable more proactive consumer feedback.
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