Next Article in Journal
A Comparative Study of Nutritional Status, Knowledge Attitude and Practices (KAP) and Dietary Intake between International and Chinese Students in Nanjing, China
Next Article in Special Issue
The Role of Emotional Intelligence in Engagement in Nurses
Previous Article in Journal
Evaluation by the Ames Assay of the Mutagenicity of UV Filters Using Benzophenone and Benzophenone-1
Previous Article in Special Issue
Sleep and Mental Health in Truck Drivers: Descriptive Review of the Current Evidence and Proposal of Strategies for Primary Prevention
Article Menu
Issue 9 (September) cover image

Export Article

Open AccessArticle
Int. J. Environ. Res. Public Health 2018, 15(9), 1909;

How Does Emotional Intelligence Make One Feel Better at Work? The Mediational Role of Work Engagement

Faculty of Psychology, University of Málaga, 29071 Málaga, Spain
Deusto Stress Research, University of Deusto, 48007 Bilbao, Spain
Author to whom correspondence should be addressed.
Received: 30 July 2018 / Revised: 27 August 2018 / Accepted: 31 August 2018 / Published: 2 September 2018
(This article belongs to the Special Issue Workplace Health Promotion 2018)
Full-Text   |   PDF [943 KB, uploaded 3 September 2018]   |  


Although previous research has highlighted the association between emotional intelligence (EI) and job satisfaction, the underlying mechanisms remain relatively unexplored. To address this gap, this study examined employee engagement as a potential mediator of the association. A multi-occupational sample of 405 Spanish professionals completed the Wong Law Emotional Intelligence Scale, the Utrecht Work Engagement Scale and an Overall Job Satisfaction Scale as well as providing socio-demographic data. As expected, employees’ EI was positively related to engagement dimensions (vigour, dedication and absorption) as well as overall job satisfaction. Bootstrap estimates from multiple mediation analysis confirmed that employees’ perceived EI was indirectly associated with job satisfaction via vigour and dedication scores, even when controlling for the effects of socio-demographic variables. Similarly, the same pattern was found when multiple mediation was conducted for each EI dimension. Our study contributes to understanding of the processes involved in maintaining and enhancing positive attitudes at work, providing the first, encouraging evidence that work engagement play a role in the EI-job satisfaction link. Our results extend the EI literature by elucidating the pathways through which EI is linked to positive employee attitudes and suggests that intervention programs designed to bolster EI might prove effective at increasing job satisfaction. View Full-Text
Keywords: emotional intelligence; engagement; job satisfaction; multi-occupational sample emotional intelligence; engagement; job satisfaction; multi-occupational sample

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

Share & Cite This Article

MDPI and ACS Style

Extremera, N.; Mérida-López, S.; Sánchez-Álvarez, N.; Quintana-Orts, C. How Does Emotional Intelligence Make One Feel Better at Work? The Mediational Role of Work Engagement. Int. J. Environ. Res. Public Health 2018, 15, 1909.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics



[Return to top]
Int. J. Environ. Res. Public Health EISSN 1660-4601 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top