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Journal: Journal of Theoretical and Applied Electronic Commerce ResearchVolume: 6Number: 13
Article: The Use of Importance-Performance Analysis (IPA) in Evaluating Japan's E-government Services
  • Authors:
  • Meng Seng Wong1,
  • Nishimoto Hideki2 and
  • Philip George3
Link: https://www.mdpi.com/0718-1876/6/2/13

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