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Journal: J. Theor. Appl. Electron. Commer. Res., 2021
Volume: 16
Number: 112

Article: Omni-Channel Customer Experience (In)Consistency and Service Success: A Study Based on Polynomial Regression Analysis
Authors: by Wei Gao and Hua Fan
Link: https://www.mdpi.com/0718-1876/16/6/112

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