Search Results (28)

This study investigates the spillover effects of physicians’ prosocial behavior, specifically knowledge sharing, on the paid consultations of other physicians within the same specialty and offline hospital. Using data from an online healthcare platform, we apply propensity score matching to explore how the sharing of medical knowledge by physicians influences the consultation outcomes of their colleagues. The results reveal significant positive spillover effects, indicating that prosocial behavior benefits other physicians within the same specialty and healthcare institution, thereby enhancing collaboration within the healthcare ecosystem. The spillover effect is stronger within the same offline hospital’s physicians on the online healthcare platform, suggesting that knowledge sharing has a more localized impact within the same healthcare institution. Furthermore, the study examines heterogeneity across both physician-level characteristics (e.g., popularity, title, price, gender) and contextual factors (e.g., specialty type, hospital level, wait time, regional GDP). The findings show that the magnitude and direction of spillover effects differ by subgroup, shaped by professional visibility, authority, and organizational structure. These insights contribute to the understanding of how prosocial behavior can foster collaboration and benefit healthcare networks beyond individual physicians, offering practical implications for healthcare platforms, administrators, and policymakers. Full article

In enterprises, managers often intentionally break the rules out of altruistic motives, which is called managerial pro-social rule breaking (MPSRB). Most studies have focused on its positive consequences, while its potential dark side is neglected and lacks exploration. To bridge this gap, based on the broken windows theory, this study tries to investigate the mechanism and boundary of MPSRB’s influence on employees’ workplace deviance, introducing organizational anomie as a mediating variable and normative conflict as a moderating variable. An experiment study and a time-lagged questionnaire survey were conducted in mainland China. The results revealed the following: MPSRB had a positive impact on the perceived organizational anomie of employees; organizational anomie mediated the influence of MPSRB on employees’ workplace deviance; normative conflict moderated the influence of MPSRB on organizational anomie; normative conflict negatively moderated the indirect effect of organizational anomie. This study provides a new perspective on the mechanism and boundary of the negative consequences of MPSRB and provides practical implications for enterprises to reduce the employees’ deviance caused by MPSRB. Full article

Prosocial safety behavior (PSB) is a critical element of workforce participation in the promotion of safety in the workplace. This study aims to examine the influence of various antecedents on PSB. Based on an analysis of the existing literature on prosocial behaviors, we investigate whether emotional intelligence (EI) and perceived organizational support (POS) significantly influence PSB. Furthermore, we analyze the mediating role of employees’ intrinsic motivation (IM) and affective commitment (AC) in these relationships. The research was conducted by administering an online questionnaire to a large sample of 488 workers employed in safety-critical industries based in the United States and the United Kingdom with the support of an online platform (N = 346; N = 142). Statistical analyses, conducted using a multi-group approach, revealed that EI had a direct effect on PSB in the two samples analyzed. In the US sample, we found that IM mediated the influence of EI and POS on PSB. In the UK sample, none of the mediation hypotheses were supported. The study provides insights into the individual and organizational factors that promote the development of a prosocial orientation in managing workplace safety issues, revealing the importance of recognizing the role of EI as a significant person-related antecedent supporting PSB. The statistical evidence from the study suggests that organizations that desire to facilitate the expression of PSB in their workforce may consider investing in training programs to enhance the EI of their employees and designing work conditions that facilitate high levels of intrinsic motivation. Full article

Algorithmic technological progress presents both opportunities and challenges for organizational management. The success of online labor platforms hinges on algorithmic control, making it imperative to explore how this control affects gig workers’ prosocial service behaviors. Drawing from affective event theory, our study delves into the factors influencing gig workers’ prosocial service behaviors in the online labor platform setting. We utilize the challenge–hindrance appraisal framework to highlight the pivotal role of algorithmic control. To rigorously test our hypotheses, we gathered empirical data from an online questionnaire survey of 660 gig workers. Our results indicate that challenge appraisals and hindrance appraisals in regard to platform algorithm control have a nuanced dual impact on gig workers’ prosocial service behaviors. This relationship is clarified by the mediating function of work engagement. A challenge appraisal of platform algorithmic control can positively influence gig workers’ prosocial service behaviors. However, hindrance appraisal of platform algorithmic control can negatively influence gig workers’ prosocial service behaviors. Interestingly, workplace interpersonal capitalization boosts the effect of challenge appraisal on employees’ prosocial service behaviors. However, it does not mitigate the adverse effects of hindrance appraisal on such behaviors. This study has multiple theoretical implications, and it also provides valuable practical insights into organizational management. Full article

In recent research, a growing body of empirical evidence suggests that prosocial impact at work can play a significant role in enhancing creativity and innovativeness. Drawing from self-determination theory, we hypothesized that basic psychological needs and benevolence satisfaction could serve as a mediating factor in the relation between an employee’s perceived social impact and innovative work behavior and creativity, thus illuminating the manner in which the contentment of psychological needs fosters inventive proclivities within the organizational milieu. Results from a study in Greece and Canada (N = 528) showed that both perceived social impact and prosocial motivation are positively associated with innovative work behavior and creativity while autonomy and competence satisfaction mediate the relation between perceived social impact and the work outcomes examined within this study. Moreover, prosocial motivation was found to moderate the relation between benevolence satisfaction and innovativeness. Findings extend prior research on the role of prosociality on creative behavior at work and provide supporting evidence for the organizations that encourage and support employees’ initiatives to make a positive difference in the lives of others. Full article

Due to construction industry projects’ large-scale, long-period, and outdoor operation characteristics, employees’ organizational citizenship behavior (OCB) plays an essential role in cost-saving, high-efficiency, and environmentally friendly development strategies. This study discusses how to improve employees’ OCB from two levels of employees’ psychological factors and corporate social responsibility (CSR) at the organizational level. We verified this study’s hypotheses based on 336 valid questionnaires collected from 56 teams. The results indicated that (1) positive psychological capital (PsyCap) was a positive predictor of employees’ OCB; (2) PsyCap was positively related to employees’ prosocial motivation, and prosocial motivation partially mediated the relationship between PsyCap and employees’ OCB; and (3) CSR moderated the relationship between PsyCap and prosocial motivation and played a significant moderating role between prosocial motivation and OCB. These findings provide an empirical research basis for the theories of conservation of resources (COR), self-determination, and affective events. This research also has managerial implications for improving employees’ OCB in the construction industry. Full article

Social-based learning and leadership (SBL) is an innovative pedagogical approach that centers on enhancing relationships within the educational system to address 21st-century challenges. At its core, SBL aims to help teachers transform into social architects who nurture positive social processes among pupils. Emphasizing prosocial education, SBL lays the foundation for cultivating pro-environmentalism and sustainable behavior by fostering a sense of care and responsibility toward others. SBL’s prosocial education program encompasses social and emotional skills, knowledge, and dispositions to empower pupils to actively engage in and contribute to a more democratic, reciprocal, just, and sustainable society. This approach underscores the importance of education in shaping students’ mindsets and life orientations. By nurturing a sense of interconnectedness and responsibility for the well-being of others, SBL provides a promising avenue to transform education by building more sustainable educational systems, thus contributing to creating a more sustainable future. A qualitative case study, which consisted of 18 in-depth interviews and nine observations, examined the impact of an SBL-based teacher training program at an elementary school from 2020 to 2023. The results point to changes in teachers’ perceptions of their roles as social architects and, more specifically, as facilitators of social, emotional, and cognitive processes. The teachers gained recognition as meaningful adults from their students and transitioned to hold integral positions as part of a supportive and connected school community, associating with colleagues and parents. This study thus showcases patterns of socio-organizational communication that can unfold in a school influenced by the SBL approach. SBL’s emphasis on positive social relationships and empowering teachers as facilitators of holistic student development thus further reinforces its potential to transform education for a sustainable and thriving future. Full article

The concept of Future Work-Salience (FWSS) plays a pivotal role in ensuring sustainable employability. Previous studies on FWSS have primarily focused on career-related outcomes, neglecting the broader domain of proactive behaviors. Furthermore, the existing literature lacks research that has comprehensively compared and analyzed multiple categories of proactive behavior within the same study. Drawing on the conservation of resources theory, the present study aims to examine the effects of FWSS on pro-organizational, prosocial, and pro-self-proactive behaviors via career planning, and the potential moderator of uncertainty avoidance. Data were collected using two-wave questionnaires from 191 Chinese employees and analyzed using PLS-SEM. The results showed that FWSS positively affected pro-organizational, prosocial, and pro-self-proactive behaviors via the mediator of career planning. Uncertainty avoidance weakened the positive effect of career planning on pro-self-proactive behavior, but did not significantly moderate the relationship between career planning and pro-organizational or prosocial–proactive behaviors. This study reveals the positive effects of FWSS on organizations, colleagues, and individuals, as well as the underlying mechanism and boundary conditions. By comparing the similarities and differences among multiple proactive behaviors, the theoretical applications and research scope of proactive behaviors were expanded. Finally, we have provided effective management suggestions for organizations on how to improve employees’ proactive behaviors. Full article

The personal outcomes of Organizational Citizenship Behavior (OCB) have recently gained popularity in research, but it is rarely studied in part-time or temporary employees and, in particular, in employed university students. The aim of the current study was to address this gap in the literature by investigating the outcomes of OCB, including job stress, work–university conflict, work–leisure conflict, intent to quit, well-being, and job satisfaction, in university students who undertake contingent and part-time work. Using a correlational research design, data collection was conducted through an online survey administered to 122 employed university students. The correlation analysis revealed that OCB correlated positively with work–university conflict and work–leisure conflict, which is aligned with earlier work. However, in contrast to earlier findings, OCB did not correlate with well-being, stress, job satisfaction or intent to quit. Regression analyses revealed that OCB positively predicted job satisfaction, when entered together with work–university conflict, job stress, and intent to quit. OCB also predicted job stress when entered with job satisfaction. However, OCB did not predict well-being. In turn, work–university conflict negatively predicted well-being. The current findings differ from the wider literature on full-time employees, which suggests a need for further research to examine why these differences exist and what are their practical implications. Full article

Drawing upon social cognitive theory, our study proposes a dual-stage moderated mediation model that utilizes moral disengagement as the mediator and self-serving political will as the moderator to investigate whether, how, and when team-oriented citizenship pressure leads to pro-group unethical behavior. Data were collected through questionnaires from 527 Chinese employees in various industries. Amos and Process macro were used to test the model’s fit and hypotheses, respectively. The results showed that citizenship pressure has a positive effect on pro-group unethical behavior through moral disengagement. Moreover, self-serving political will is a positive moderator in both the first and second stages, as well as in the mediation effect. This study extends the related research field by linking citizenship pressure and political will with moral disengagement and pro-social unethical behavior, responding to some academic calls. When faced with team-oriented citizenship pressure, team members with high self-serving political will may become a sharp edge that stabs at other competing teams. Managers at the team and organizational levels can intervene in different ways depending on their constructive or destructive management goals. Full article

Organization culture is a potential antecedent and moderator of prosocial behaviors at work. So, what is currently known about the prosocial-culture-work nexus? Studies of this nexus may be predicted to exist in the form of research on organization cultures of three types. One would be studies of specific organization cultures representing espoused Employer Value Propositions (EVPs). One would be etic studies using constructs of organization culture. The other would be emic studies, with the ‘thick description’ associated with ethnography/anthropology. An integrative literature review on the prosocial-organization culture-work nexus located 22 studies. Most studies are of the etic type, while others are mainly concerned with theory development. There is no evidence of a clear concept of organization culture being used in any study. The future research agenda for the prosocial-culture-work nexus follow from this. Constructs of organization culture need to be adopted and used. There is huge scope for EVP studies to explicitly and critically explore the breadth of the prosocial themes these often contain. Etic studies are the ones where the lack of organization culture constructs is most striking, given their methodologies. More emic studies with ethnographic/anthropological depth to explore, both work organizations in single countries, and in comparative studies across countries, are needed. Better clarified prosocial constructs will not in themselves advance knowledge if the organizational culture contexts in which prosociality exists remain under-appreciated. Full article

The scholarly field of organizational prosociality is experiencing a renewed interest, yet despite its long track record, researchers still disagree on the definitions of primary concepts. Two umbrella terms, prosocial behaviors and kindness, are particularly baffling, as they are defined similarly, at times used synonymously, yet the differences between them are unclear. Consequently, the field suffers from conceptual ambiguity, which hampers its development. In this brief critical paper, we provide a review of the definitions of prosocial behavior and kindness, in an attempt to semantically untie the text, unpack the context, and discuss the subtext that underlies these concepts. Our analysis suggests that the two concepts overlap in their emphasis on dispositions and actions that aim to promote the welfare of others. However, acts of kindness and prosocial behaviors differ in actors, their target recipients and scale. Acts of kindness are performed by an individual and directed at a person or a small group, while prosocial behaviors can be performed by a person or an organization, and can be directed at a person or a group, but may also be directed at a much larger entity: an organization, community, nation, or society at large. Full article

The past decades have seen an increase in studies on social entrepreneurship, yet its theorization remains underdeveloped. This is especially the case for clarifying how the social mission inherent in social enterprises is related to the social responsibility of traditional businesses, usually understood through corporate social responsibility (CSR) activities. The relation between social entrepreneurship and CSR is not unequivocal, as from a theoretical perspective these constructs should be distinct, yet their boundaries both in theory and in practice are still unclear. The literature suggests that it is their social mission that defines social enterprises whereas, for other types of small- and medium-sized enterprises (SMEs), CSR activities would be instrumental and motivated by profit maximization. Until now, it has been unclear what the role of CSR in activities and behavior in social enterprises is, which is a notable research gap since social entrepreneurship is an emerging domain of study in business research and practice. This study contributes by illustrating how CSR manifests through prosocial behavior across different levels in social SMEs, thus shedding light on how social entrepreneurs view their motivations towards others-oriented behavior in SMEs. We study the discourses of entrepreneurs who manage mission-driven businesses and social enterprises in Finland, Sweden, Estonia, and Latvia. The perspective can also have implications for SMEs and their strategic positioning of social entrepreneurship and CSR. Viewing social entrepreneurship, CSR, and prosocial motivation as sociopsychological and contextual, constructivist processes sheds light on the multifaceted nature of these phenomena. This discourse study presents a model of how individual, group, organization and societal prosocial motivations co-exist. Full article

This study, after presenting a review of the existent literature on courage and social courage in the workplace, has the purpose of providing new evidence about the psychometric properties of an Italian-language version of the Workplace Social Courage Scale (WSCS), verifying its measurement invariance across gender and the discrimination properties of its items through IRT analysis. The aim of the research is testing the Italian version of the WSCS; for this scope, four studies have been conducted on four different samples analyzing the factorial structure, the internal consistency, the measurement invariance across gender, and the convergent and concurrent validity. The results support the psychometric properties in terms of factor structure, reliability, validity, and utility, showing positive relationships with the criterion variables: satisfaction of work-related basic needs, prosocial rule breaking and work performance. The current study extends prior findings by providing further insights about the construct of courage and social courage in the workplace, especially in the Italian context. As, to date, little is known about the impact of social courage on work and organizational outcomes, the availability of a reliable, valid, and cross-culturally supported instrument can promote the role of this construct in positive organizational behavior research. Full article

Previous research, that showed that corporate social responsibility (CSR) had positive effects on the corporate image and performance, has attracted much attention and resulted in an increasing number of follow-up studies. However, CSR-related activities are focused on their effect on external stakeholders, although they are social service activities geared towards internal and external stakeholders, thus showing a research gap regarding the effects of internal stakeholders on organizational effectiveness. Therefore, this study investigated the mediating effects of the value congruence climate and prosocial behavior among the team members in the relationship between leader’s CSR perception and team members’ psychological well-being, using a multilevel analysis of the relationship between the team and individual level factors. For the empirical analysis, 69 teams (334 employees) were sampled from 23 Korean small and medium-sized enterprises (SMEs). Analyses revealed a positive effect of a leader’s CSR perception on the team members’ psychological well-being. Furthermore, a leader’s CSR perception had a positive effect on his/her team’s value congruence environment and team members’ prosocial behavior. The team’s value congruence environment and team members’ prosocial behavior were found to mediate the relationship between the leader’s CSR perception and team members’ psychological well-being. The relationships among these variables were investigated using a multilevel analysis model capable of simultaneous validation of team- and individual-level factors associated with team members’ psychological well-being. Future research directions were then discussed based on the theoretical and practical implications and limitations of the study results. Full article