Generative AI as a Sociotechnical Challenge: Inclusive Teaching Strategies at a Hispanic-Serving Institution
Abstract
1. Introduction
1.1. Sociotechnical Context of GenAI in STEM Education
- Equity and access—How can GenAI help level the playing field for multilingual, first-generation, and low-income learners?
- Culturally relevant pedagogy—In what ways can AI applications reflect students’ lived experiences and local realities?
- Interdisciplinary and community connections—How can GenAI facilitate research that is grounded in local communities and cross-disciplinary collaboration?
- Societal and ethical considerations—What ethical frameworks are needed to guide responsible GenAI use in higher education?
- AI literacy for underrepresented communities—How can students be equipped with the digital competencies necessary to thrive in AI-integrated STEM fields?
1.2. State of the Field: Inclusive AI Pedagogies
1.3. Approach and Methodological Framing
2. Field Biology as a Living Laboratory: Democratizing Scientific Communication with GenAI
2.1. Context and Course Structure: Field Biology at an HSI
2.2. Literacy Scaffolds: Enhancing Comprehension and Writing Skills
2.3. Scientific Reasoning and Experimental Design: GenAI as a Foil
2.4. Broader Impacts: Equity, Publishing, and Participation in the Scientific Community
2.5. Future Applications: Scaling Equity Through AI and Authentic Research
3. Generative AI as a Scaffold for Inclusive Learning in Organic Chemistry
3.1. Demystifying Laboratory Language and Procedures
- “Once at room temperature, transfer the aqueous extract solution into your separatory funnel. Make sure the stopcock is in the closed position. Wash the solution with 10 mL of methylene chloride three times…”
- “Transfer the cooled aqueous extract into a separatory funnel. Ensure the stopcock is closed. Add 10 mL of methylene chloride, shake, vent, and drain the bottom layer into a flask. Repeat this process three times.”
3.2. Cultivating Critical Visual Literacy with AI
3.3. Toward a Culturally Responsive and Skeptical Pedagogy
3.4. Next Steps: AI-Enhanced Chemistry Education for Equity
4. GenAI as a Catalyst for Inclusive, Ethical Learning in Cell Biology and Immunology
4.1. Centering Student Voice Through AI-Supported Feedback Loops
- Start: practice worksheets, guided simulations, study guides;
- Stop: fast lecture pacing, overuse of group work;
- Continue: visual aids, hands-on labs, supportive classroom climate.
4.2. Fostering Peer Wisdom and Intergenerational Guidance
- Time management and consistency;
- Active engagement with labs and lectures;
- Use of visual aids and peer discussion;
- Office hours and help-seeking;
- Maintaining a growth mindset.
4.3. Cultivating AI Literacy and Ethical Judgment
- Example: students analyzed an AI-generated summary of T-cell activation and flagged incorrect signaling pathways or misattributed molecular roles.
4.4. From Classroom to Institutional Impact: Building Inclusive AI Practices
- Equity and voice: mid-semester feedback elevated marginalized perspectives;
- Culturally responsive pedagogy: peer reflections fostered shared learning values;
- Ethical use of AI: students gained tools for transparent and critical AI engagement;
- AI literacy: structured, critique-driven digital fluency and scientific judgment.
4.5. Future Pathways: Co-Creating Ethical AI Use in STEM
- AI in experimental design: students using GenAI to ideate hypotheses and vet feasibility against published literature;
- Distinguishing hallucinated vs. evidence-based outputs: promoting epistemic awareness and research ethics;
- AI across departments: collaboratively developing AI literacy modules on tool evaluation, data verification, and responsible communication.
5. Broadening Access to Instrumental Chemistry Through Generative AI
5.1. GenAI as a Scalable Instructional Supplement
- Interpret technical manuals that are outdated, missing, or overly complex;
- Reinforce core principles across instruments that vary by manufacturer;
- Troubleshoot common errors using general operational logic;
- Clarify terminology and schematics through conversational learning.
5.2. Future Opportunities in Instrumentation Education
- AI-supported digital twins: Virtual replicas of laboratory instruments, known as digital twins, can provide students with interactive simulations of common techniques before engaging with real hardware. By combining these simulations with AI-generated walkthroughs or augmented reality (AR) overlays, students could asynchronously explore instrument components, troubleshoot virtual malfunctions, and complete pre-lab modules that enhance readiness for in-person assessments. This approach builds familiarity while reducing anxiety around expensive or delicate instrumentation [73].
- Troubleshooting as inquiry: Rather than treating technical malfunctions as interruptions, students could use GenAI to propose general troubleshooting steps, test these solutions during lab, and reflect on observed discrepancies. This approach frames troubleshooting as a mode of inquiry, helping students develop diagnostic reasoning, scientific skepticism, and iterative thinking—key competencies for careers in analytical chemistry, environmental monitoring, and biomedical research [74].
- Adaptive practice via AI quiz banks: AI-generated, scenario-based quiz banks can provide customized reinforcement of procedural knowledge and lab safety protocols. These tools allow students to identify and address knowledge gaps outside of formal lab hours, enabling more efficient use of time during hands-on sessions. When used equitably, adaptive assessments can reduce cognitive overload for first-generation and commuter students, creating a more level learning environment [75].
- Research on AI impact: Empirical studies are needed to evaluate how AI-integrated lab training impacts students’ confidence, technical fluency, and persistence in STEM. Metrics such as skill transfer, reduced error rates, and increased comfort with instrumentation could help validate these interventions. Importantly, research should disaggregate outcomes by demographic groups to ensure that GenAI advances equity rather than reinforcing disparities [76].
6. AI-Enhanced Teaching in General Biology
6.1. Scaffolding Learning with Generative AI
- Practice quizzes;
- Guided activities;
- Conceptual review questions.
- Create study guides;
- Generate self-assessment questions;
- Replace expensive flashcard apps or textbook companion tools.
6.2. Improving Metacognition Through AI-Supported Feedback
- ChatGPT was used to generate up to 60 customized quiz questions per week.
- Prompts were refined by instructors to ensure clarity and alignment with textbook language.
- The iterative use of ChatGPT for testing assignments also allowed faculty to preempt confusion by simulating common student misunderstandings.
6.3. Recognizing the Boundaries of GenAI in Biology Education
- Inaccurate visuals: Repeated attempts to generate scientifically accurate diagrams—e.g., insect morphology or microbial diversity graphs—yielded oversimplified or misleading images. This remains a barrier in visually intensive disciplines such as biology.
- Grading inconsistency: When evaluated as a grading assistant for student reflections, ChatGPT matched instructor assessments only about 30% of the time. It frequently overvalued weaker responses and penalized stronger ones, reinforcing the importance of human evaluation for conceptual depth.
- Confident misinformation: One of the more concerning patterns was the AI’s tendency to present incorrect information with unwarranted confidence. Students unfamiliar with the material often lacked the background to question these inaccuracies. Though performance improved with highly specific prompts, novice users may not know how to craft such queries—making AI literacy a central concern.
6.4. Future Directions: Equity-Driven AI Integration in STEM
- Enhanced visual accuracy: Faculty are collaborating with instructional designers and AI developers to improve the scientific validity of AI-generated visuals—especially in content areas such as microbiology, physiology, and systems ecology. Inaccurate visuals can mislead novice learners and contribute to conceptual misunderstandings, making this a critical area for development [79].
- Adaptive feedback systems: GenAI is being piloted to develop formative assessments that adjust in difficulty based on student performance. These AI-powered quizzes aim to personalize feedback and support differentiated instruction—a pedagogical strategy shown to reduce achievement gaps in large-enrollment STEM courses [76,78].
- Student-led AI literacy modules: the ULV is experimenting with a peer-led approach to digital ethics. Student ambassadors are being trained to co-facilitate workshops on ethical AI use, citation practices, bias detection, and academic integrity. This participatory model empowers students as co-creators of learning culture while reinforcing community norms around transparency and responsible technology use [54].
- Open-access review materials: Faculty are leveraging GenAI to co-create Creative Commons–licensed biology study guides, glossaries, and flashcard decks. These resources are intended to support students who lack access to commercial platforms or tutoring services, while also enabling knowledge-sharing across institutional boundaries—consistent with open education principles [80].
7. Advancing Equity and Innovation in Mathematics Education with Generative AI
7.1. Expanding Conceptual Relevance Through Contextualization
- Calculating water savings from drought-tolerant landscaping;
- Modeling household energy use in Southern California;
- Analyzing grocery budgets or solar panel adoption at the neighborhood scale.
7.2. Practical Integration: Supporting Instruction and Multilingual Access
- Scaffold complex estimation problems;
- Translate instructions or terminology for English learners;
- Rapidly generate instructional materials tailored to local contexts.
7.3. The Art of Guestimation as a Model for Inclusive AI Use
- Articulate assumptions;
- Justify units and scaling factors;
- Assess the credibility and logic of AI-generated estimates.
- Algorithmic bias;
- Data transparency;
- The social implications of automation.
7.4. Addressing Equity and Infrastructure Challenges
- Training and support: workshops for students and faculty on responsible GenAI use help build confidence and fluency.
- AI-critical assignments: tasks that ask students to critique, revise, or improve AI-generated problems foster engagement and discourage overreliance.
- Inclusive content development: ongoing collaboration with developers ensures AI-generated content reflects diverse cultural contexts and lived experiences.
- Digital equity initiatives: Access to devices and reliable internet is essential for inclusive participation. Expanding infrastructure through lending programs and campus Wi-Fi initiatives supports equity in GenAI-enhanced learning.
7.5. Illustrative Problems: Real-World Estimation Tasks
- Water conservation: Estimate annual water savings from replacing lawns with drought-resistant landscaping. Scale to 1000 households.
- Urban transit: compare energy use between electric and gasoline vehicles during peak traffic across Los Angeles.
- Grocery budgeting: estimate food costs for a family of four and model savings via menu changes or store substitutions.
- Solar energy: calculate energy output and cost savings for a neighborhood installing rooftop solar panels.
- Population growth: model population growth in La Verne over 10 years using different projected growth rates.
7.6. Future Directions for AI in Math Education
- Empirical studies on engagement and retention: Faculty-led research will examine how GenAI-generated estimation problems compare to traditional assignments in promoting conceptual understanding, retention, and motivation—particularly among multilingual and first-generation students. Metrics will include persistence rates, confidence in mathematical reasoning, and attitudes toward problem-solving [84].
- Student–AI co-creation models: Ongoing pilots are exploring how students can engage in co-creating, critiquing, and refining AI-generated prompts. This process invites students to become co-designers of their learning environment, fostering both metacognitive awareness and AI literacy. By reflecting on AI-generated logic and identifying inaccuracies or bias, students sharpen both quantitative and ethical reasoning [85].
- Multimodal AI tools for modeling: Faculty are testing AI platforms that support multimodal inputs—such as text, numerical data, and graphical visualization—to scaffold interdisciplinary mathematical modeling. These tools hold particular promise for students who excel in spatial or verbal reasoning but may struggle with abstract numeracy alone [86].
- Embedded cross-disciplinary modules: To ensure ethical grounding, the ULV mathematics faculty are collaborating with colleagues in philosophy, education, and computer science to co-develop short AI literacy modules. These will address topics such as algorithmic bias, transparency in tool use, and responsible data modeling—equipping students with transferable skills across STEM and non-STEM fields.
8. Bridging Scientific Literacy Gaps Through Generative AI in Biology Education
- Support students in summarizing and interpreting complex peer-reviewed research;
- Provide real-time feedback on scientific writing and data interpretation;
- Encourage critical engagement with AI-generated explanations, particularly in assignments that require verification and revision;
- Foster transparency and ethical reasoning in the use of AI in academic work.
8.1. Supporting Non-Majors in Navigating Scientific Information
- Summarize peer-reviewed articles;
- Generate annotated bibliographies;
- Evaluate the credibility of sources.
8.2. Enhancing Science Communication Among Biology Majors
- Clarify their key findings;
- Distill takeaways into accessible language;
- Organize poster elements or manuscript sections more effectively.
8.3. Teaching AI Literacy Through Critical Evaluation
- Misinterpretations of experimental design;
- Logical inconsistencies;
- Unsupported claims.
8.4. Broadening Access to Research Communication
8.5. Future Directions: Institutionalizing Scientific Literacy in the AI Era
- Cross-disciplinary AI literacy modules: Faculty across disciplines are exploring shared curricula that introduce students to core concepts in AI use—such as source evaluation, algorithmic bias, transparency, and attribution ethics. These modules can be integrated into first-year seminars, science writing courses, or lab-based learning environments and aligned with information literacy frameworks commonly developed in partnership with library science [95,96].
- Empirical studies on science communication outcomes: The ULV aims to support faculty-led research that evaluates how GenAI affects students’ ability to articulate scientific claims, construct arguments, and adapt content for public or interdisciplinary audiences. These studies should also disaggregate by demographic indicators to track whether AI-supported instruction helps close—or unintentionally widens—existing participation gaps [35].
- Partnerships with library and information science: To strengthen students’ ability to distinguish credible information from misinformation, collaborations with librarians can help scaffold AI-supported inquiry skills, particularly in navigating scientific databases and interpreting source authority. These collaborations are especially relevant given the surge in AI-generated citations, abstracts, and preprints with variable credibility [97,98].
- Digital equity initiatives: Finally, the success of any institutional GenAI strategy depends on equitable access. Students from low-income, undocumented, or commuter backgrounds often face disproportionate barriers to AI tools and training. Investments in device lending programs, campus-wide AI literacy workshops, and inclusive technology policies are essential to ensure full participation in GenAI-enhanced research and learning [81,99].
9. Generative AI as a Coding Mentor: Expanding Access to Computational Research in Physics
9.1. Scaffolding Early Research in Space Weather Forecasting
- Faculty mentorship: students attended 15 h per week of small-group sessions that provided guided instruction and real-time troubleshooting.
- Independent learning resources: supporting resources such as Python tutorials and data science documentation supported self-paced learning.
- AI-driven support: ChatGPT acted as an always-available tutor—interpreting error messages, generating code snippets, and offering conceptual explanations.
9.2. Real-World Use Cases: GenAI in Student Research Workflows
- Code generation: when students encountered unfamiliar syntax or libraries (e.g., pandas, NumPy, TensorFlow), they used AI to generate and explain code snippets tailored to their project needs.
- Algorithm design: ChatGPT provided step-by-step explanations of machine learning architectures such as Recurrent Neural Networks (RNNs) and Long Short-Term Memory (LSTM) models, breaking down logic and implementation.
- Code translation: students with backgrounds in MATLAB (version R2023a), C++, or Java used GenAI to translate familiar logic into Python, accelerating language acquisition across platforms.
- Optimization and debugging: ChatGPT was used to troubleshoot bugs, improve runtime, and clarify logic errors—transforming technical roadblocks into learning opportunities.
9.3. Building AI Literacy Through Verification and Ethical Use
- Verification: students were trained to cross-reference AI-generated code with trusted documentation and test functionality across multiple datasets.
- Transparency: code generated with AI required student annotation and conceptual justification to ensure full intellectual ownership.
- Ethical engagement: classroom discussions focused on AI authorship, attribution, and responsible integration into collaborative work.
9.4. Expanding Equity Through Early Access to Research
- Expanded participation: students from historically excluded backgrounds—including those without prior programming experience—were able to contribute meaningfully to a cutting-edge research project.
- Supported financial equity: paid research opportunities helped reduce financial barriers, particularly for commuter and working students.
- Built research identity: students prepared conference presentations and co-authored publications, accelerating their integration into the scientific community.
9.5. Future Directions: Designing Scalable AI-Supported Research Training
- Open-access pre-research modules: Faculty are co-developing modular, GenAI-augmented tutorials that introduce foundational coding skills (e.g., Python, pandas, matplotlib) and core machine learning concepts (e.g., classification, regression) to lower-division students. These resources serve as an on-ramp for students without prior programming exposure, addressing early attrition risks often linked to technical intimidation [105].
- Peer-led AI coaching models: Advanced students are being trained to support their peers not only in debugging code and interpreting model outputs, but also in critically assessing AI-generated content. This mentorship model cultivates a collaborative learning culture while distributing the cognitive load of research onboarding [106].
- Longitudinal research on impact: Faculty plan to study the long-term effects of AI-supported research participation on outcomes such as STEM identity, persistence, and entry into graduate or research-intensive career paths. These studies will disaggregate results by gender, race/ethnicity, and socioeconomic status to ensure that GenAI interventions are advancing—rather than bypassing—equity goals [106].
- Ethics-integrated curriculum: As students gain proficiency in machine learning, they will also engage with structured discussions and case studies on algorithmic bias, data privacy, intellectual property, and the social implications of automation. Embedding these themes into technical training ensures that students are not only coders, but also critical thinkers equipped to lead ethically in AI-intensive fields [107].
10. Institutional Strategies for Scalable and Inclusive AI Pedagogies
10.1. Equity and Access in the AI Era
10.2. Culturally Responsive and Context-Aware Pedagogy
10.3. Connecting Coursework with Research and Community Inquiry
10.4. Ethical Engagement and Critical AI Literacy
10.5. AI Literacy as a Multidimensional Competency
10.6. Cross-Disciplinary Patterns and Pedagogical Convergence
- Comprehension scaffolding: GenAI helped students parse complex ideas through simplified language, segmentation, and interactive prompting [71].
- Prompt-based iteration: instructors used GenAI to generate draft assessments, assignment templates, and quiz questions—streamlining content development and feedback loops.
- Output limitations: across fields, faculty reported inaccuracies in AI-generated visuals, code, or explanations—highlighting the need for expert review and correction [73].
- Ownership and reflection: when paired with reflective tasks, GenAI fostered deeper student thinking without displacing intellectual authorship.
10.7. Broader Institutional Applications
10.8. Sustaining DEI Commitments Amid Policy Retrenchment
10.9. Limitations and Future Directions
11. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Abbreviations
AR | Augmented reality |
CURE | Course-Based Undergraduate Research Experiences |
DEI | Diversity, Equity, and Inclusion |
GenAI | Generative Artificial Intelligence |
HPLC | High-performance liquid chromatography |
HSI | Hispanic-Serving Institution |
LSTM | Long Short-Term Memory |
MSI | Minority-Serving Institution |
NSF | National Science Foundation |
RNN | Recurrent Neural Network |
STEM | Science, Technology, Engineering, and Mathematics |
ULV | University of La Verne |
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Opportunities | Risks/Limitations |
---|---|
Simplifies complex content and scaffolds technical language for multilingual and first-generation students | Risk of factual inaccuracies or “hallucinations” in AI-generated outputs |
Enhances access to research, writing, and problem-solving for underrepresented students | Potential over-reliance by students, leading to reduced independent reasoning |
Supports culturally responsive pedagogy by generating locally relevant and contextualized examples | Algorithmic bias and lack of representation in training data can reinforce inequities |
Expands instructional capacity (e.g., multilingual translation, rapid feedback, adaptive prompts) | Institutional guardrails or premature policy restrictions may constrain innovation |
Challenge | GenAI-Enabled Strategy | Observed or Intended Outcome |
---|---|---|
Limited access to supplemental resources (e.g., textbooks, office hours, language support) | AI-generated quizzes, flashcards, summaries, and multilingual explanations | Reduced cost barriers; improved comprehension and engagement, especially for multilingual and first-generation students |
High attrition in gateway courses due to conceptual overload | Rewriting lab protocols and lecture materials with AI for clarity and accessibility | Increased student confidence and retention in challenging STEM courses |
Student disengagement in abstract STEM content | Contextualized, culturally relevant AI-generated problems (e.g., water conservation, local biodiversity) | Enhanced relevance, student belonging, and application of knowledge to real-world issues |
Delayed or exclusive access to undergraduate research experiences | AI-supported entry into coding, experimental design, and literature review | Expanded early research participation; inclusive access to computational research |
Misconceptions and overreliance on AI as a source of truth | Assignments critiquing AI-generated errors or summaries | Strengthened critical thinking, scientific reasoning, and AI literacy |
Lack of guidance around ethical use of GenAI tools | Peer-led modules, transparent attribution discussions, and structured reflection tasks | Cultivation of responsible use practices, academic integrity, and ethical awareness |
Faculty time constraints in adapting instruction | AI-assisted generation of quizzes, rubrics, and visual explanations | Increased instructional agility; time saved for mentorship and individualized support |
Fragmented cross-departmental collaboration | Shared values and practices across biology, chemistry, physics, and math through GenAI integration | Strengthened interdisciplinary pedagogical innovation and student-centered reform |
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Carmona-Galindo, V.D.; Ung, H.; Zeng, M.; Broussard, C.; Taranenko, E.; Daneshbod, Y.; Chappell, D.; Lorenz, T. Generative AI as a Sociotechnical Challenge: Inclusive Teaching Strategies at a Hispanic-Serving Institution. Knowledge 2025, 5, 18. https://doi.org/10.3390/knowledge5030018
Carmona-Galindo VD, Ung H, Zeng M, Broussard C, Taranenko E, Daneshbod Y, Chappell D, Lorenz T. Generative AI as a Sociotechnical Challenge: Inclusive Teaching Strategies at a Hispanic-Serving Institution. Knowledge. 2025; 5(3):18. https://doi.org/10.3390/knowledge5030018
Chicago/Turabian StyleCarmona-Galindo, Víctor D., Hou Ung, Manhao Zeng, Christine Broussard, Elizaveta Taranenko, Yousef Daneshbod, David Chappell, and Todd Lorenz. 2025. "Generative AI as a Sociotechnical Challenge: Inclusive Teaching Strategies at a Hispanic-Serving Institution" Knowledge 5, no. 3: 18. https://doi.org/10.3390/knowledge5030018
APA StyleCarmona-Galindo, V. D., Ung, H., Zeng, M., Broussard, C., Taranenko, E., Daneshbod, Y., Chappell, D., & Lorenz, T. (2025). Generative AI as a Sociotechnical Challenge: Inclusive Teaching Strategies at a Hispanic-Serving Institution. Knowledge, 5(3), 18. https://doi.org/10.3390/knowledge5030018