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Journal: Logistics, 2021
Volume: 5
Number: 69
Article:
Using a Modified SERVQUAL Approach to Assess the Quality of Supply Chain Services in Greek Online Supermarkets
Authors:
by
Anastasia D. Mitropoulou and Giannis T. Tsoulfas
Link:
https://www.mdpi.com/2305-6290/5/4/69
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