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Systematic Review

Influencing Factors of Acceptance and Use Behavior of Mobile Health Application Users: Systematic Review

Department of Health Informatics and Management, School of Health Humanities, Peking University, Beijing 100191, China
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Academic Editor: Amar Kanekar
Healthcare 2021, 9(3), 357; https://doi.org/10.3390/healthcare9030357
Received: 15 February 2021 / Revised: 27 February 2021 / Accepted: 1 March 2021 / Published: 22 March 2021
(This article belongs to the Special Issue Use of Innovative Technologies in Health Behavior Research)
Purpose/Significance: Mobile health applications provide a convenient way for users to obtain health information and services. Studying the factors that influence users’ acceptance and use of mobile health applications (apps or Apps) will help to improve users’ actual usage behavior. Method/Process: Based on the literature review method and using the Web of Science core database as the data source, this paper summarizes the relevant research results regarding the influencing factors of the acceptance and use behavior of mobile health application users and makes a systematic review of the influencing factors from the perspectives of the individual, society, and application (app or App) design. Result/Conclusion: In terms of the individual dimension, the users’ behavior is influenced by demographic characteristics and motivations. Social attributes, source credibility, and legal issues all affect user behavior in the social dimension. In the application design dimension, functionality, perceived ease of use and usefulness, security, and cost are the main factors. At the end of the paper, suggestions are given to improve the users’ acceptability of mobile health applications and improve their use behavior. View Full-Text
Keywords: users’ behavior; individual influencing factors; society influencing factors; App design influencing factors users’ behavior; individual influencing factors; society influencing factors; App design influencing factors
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MDPI and ACS Style

Wang, C.; Qi, H. Influencing Factors of Acceptance and Use Behavior of Mobile Health Application Users: Systematic Review. Healthcare 2021, 9, 357. https://doi.org/10.3390/healthcare9030357

AMA Style

Wang C, Qi H. Influencing Factors of Acceptance and Use Behavior of Mobile Health Application Users: Systematic Review. Healthcare. 2021; 9(3):357. https://doi.org/10.3390/healthcare9030357

Chicago/Turabian Style

Wang, Chen, and Huiying Qi. 2021. "Influencing Factors of Acceptance and Use Behavior of Mobile Health Application Users: Systematic Review" Healthcare 9, no. 3: 357. https://doi.org/10.3390/healthcare9030357

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