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Open AccessArticle

The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study

1
College of Nursing, Konyang University, Daejeon 35365, Korea
2
Research Institute of Nursing Science, College of Nursing, Seoul National University, Seoul 03080, Korea
*
Author to whom correspondence should be addressed.
This article is extracted from some of the contents of the first author’s doctoral dissertation conducted at Seoul National University.
Academic Editor: Ilaria Baiardini
Healthcare 2021, 9(2), 115; https://doi.org/10.3390/healthcare9020115
Received: 7 December 2020 / Revised: 23 December 2020 / Accepted: 20 January 2021 / Published: 22 January 2021
(This article belongs to the Special Issue Burnout, Perceived Efficacy, Compassion Fatigue and Job Satisfaction)
Social support reduces the negative results of emotional labor. A more detailed analysis should be performed to facilitate adequate social support for nurses. Therefore, this study was conducted to examine the relationships among nurses’ emotional demands, social support, and health. A cross-sectional survey was conducted at two tertiary hospitals in South Korea. A sample of 117 nurses from eight units participated. Between-group differences in the main variables were analyzed using the t-test or Mann–Whitney test, and analysis of variance or the Kruskal–Wallis test. Nurses were classified into eight groups according to emotional demands and type of social support, and the effects of social support were analyzed based on mean scores. Greater social support from colleagues was associated with better health on all measures. However, greater social support from supervisors was associated with a higher incidence of burnout, stress, and sleeping troubles. Nurses’ high emotional demands must be managed actively by hospitals to maintain and promote their health. Providing appropriate social support with consideration of the nurse’s unit experience would help decrease the effects of emotional demands. Enhancing social support from nursing colleagues is a powerful way to manage the negative effects of nurses’ emotional demands. View Full-Text
Keywords: emotional demands; social support; burnout; stress; nurse emotional demands; social support; burnout; stress; nurse
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MDPI and ACS Style

Chang, H.E.; Cho, S.-H. The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study. Healthcare 2021, 9, 115. https://doi.org/10.3390/healthcare9020115

AMA Style

Chang HE, Cho S-H. The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study. Healthcare. 2021; 9(2):115. https://doi.org/10.3390/healthcare9020115

Chicago/Turabian Style

Chang, Hyoung E.; Cho, Sung-Hyun. 2021. "The Influence of Social Support on the Relationship between Emotional Demands and Health of Hospital Nurses: A Cross-Sectional Study" Healthcare 9, no. 2: 115. https://doi.org/10.3390/healthcare9020115

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