Healthcare Workers’ Perceptions on the “SaferBirths Bundle of Care”: A Qualitative Study
Abstract
:1. Background
2. Methods
2.1. Study Design
2.2. Study Setting and Timing
2.3. Participants and Data Collection
2.4. Sampling and Sample Size
2.5. Data Management and Analysis
3. Results
3.1. Appropriateness of the Bundle to HCW Needs
“We have a challenge of staff shortage, therefore with this challenge of staff shortage the bundle helps us. For example, in a shift we are two nurses/midwives at that time we have six or ten women in labour. It is not easy to auscultate the fetal heart rate of every woman for every 30 min and others every fifteen minutes using a fetoscope. But now we have Moyo, the fetal heart rate monitoring has become easy for us even with this staff shortage”.(Midwife, 6 years’ experience)
“The bundle has moved us from the old way of doing things to a new better way of doing things”.(Hospital matron, 6 years in leadership)
“As we know the primary goal of the SaferBirths Bundle of Care is to reduce maternal and newborn deaths, which has helped us greatly. For example, in the labor ward after training, we have changed our practice. Before the training, we used to suck every newborn even if it has no meconium, but after the training, we were taught to suck newborns with meconium only and not every newborn”.(Midwife, 8 years’ experience)
“We had a challenge with perinatal deaths, we had high numbers of perinatal deaths. When I hear about the bundle, what comes first is that big goal of reducing maternal and newborn deaths”.(Midwife, 3 years’ experience)
“We all know that pregnancy is not a disease but rather a path for a moment. So, to help people from dying continuously they brought us the training to enable us to be able to save maternal and newborn lives”.(Doctor, 7 years’ experience)
“We have moved away from the high numbers of perinatal deaths, we used to have 20, 21, 22 perinatal deaths within three months but now, the number has declined significantly, now we have 3, 4 perinatal deaths in three a month time. So, we thank God the bundle has moved us from losing newborns to saving more newborns”.(Matron, 3 years in leadership)
“I am grateful for the bundle as it has been a catalyst to good services, reduction of deaths and complications that have been occurring”.(Medical officer in charge, 4 years in leadership)
“The bundle has helped us to reduce the number of postpartum hemorrhages related maternal deaths, we thank God that now we are saving more women. We have also discovered that as we do more practice/training, it helps us to save those women”.(Labor ward in charge, 6 years in leadership)
“Starting with the maternity ward, the availability of tools that can detect dangers in a pregnant woman and ways to handle them, in that sense it has reduced the number of babies born in bad state such as birth asphyxia. So availability of tools has helped. But also, there are those born floppy, the presence of heart rate alone with NeoBeat has helped. Even those that we could have lost hope on, are saved”.(Medical officer in charge, 6 years in leadership)
“But on the neonatal side, we did not have a neonatal unit, but with SBBC we were enabled to renovate and equip the unit. It has been a great help. Initially, we did not admit neonates even for medication only. Even though we could treat them, but it was in the mixed ward with mothers, the follow-up was very poor, and with the bundle, the unit is functioning as other wards. All these are the fruits of SBBC”.(District Coordinator of maternal and child health, 9 years in leadership)
“SBBC has helped us, and we have gained knowledge and this knowledge has helped others who are not trained. If untrained staff comes while the trained staff are running a scenario, they gain knowledge from there”.(Midwife, 4 years’ experience)
3.2. The Relevance of Training Modality and the Use of Data
“We were first invited to the training for capacitating us to be able to save maternal and newborn lives. ……… SBBC introduction was well planned because most of the staff here were able to attend the training and were able to do practical training using SBBC tools. We had practical training using the SBBC training tools”.(Midwife, 2 years’ experience)
“The training lasted for about five days, and all HCWs attended a brief theoretical introduction of the bundle followed with extended practical training sessions”.(Midwife, 11 years’ experience)
“Apart from the initial training, we continued with training afterward using the training tools we have. Therefore, this continues to enable us to continue providing quality care to our clients”.(Doctor, 3 years’ experience)
“This training we do ourselves, they help us to improve our experiences and skills and enable us to do better”.(Midwife, 1 year experience)
“Frequent self-training helps you to do well when you meet the real situation because you have practiced more frequently. Therefore, it helps you build confidence and better skills to provide the best care to women and newborns”.(Midwife, 7 years’ experience)
“The low-dose high frequency on-job training has helped us a lot when we meet newborn who needs resuscitation, we are now confident. So, the training has a very positive impact on how we deliver care to our patients. The good thing we see a reduction in newborn deaths at our facility”.(Doctor, 6 years’ experience)
“I think this has helped us a lot, because when we collect and discuss the data, normally there are good and bad things. So, for the positive things, we take them and continue to improve and for the negative ones, maybe we did not do to the baby, we plan for improvement and training so that we continue to save women and their newborns in a timely manner. To improve further we need to match the practical training and the real situation”.(Midwife, 15 years’ experience)
3.3. Engagement of Champions and Periodic Mentorship
“It’s been helpful because….it depends, if we have champions, they see to what scenario we should run, let’s say retained placenta, and how we should remove it manually. So, we run the scenario and evaluate where we go wrong so we can rectify it. During debriefing, we learn what we should have done right and the next time we do it’s easier. In the past when we had mothers with retained placenta, we used to call the doctor but now no need. We nurses remove it manually by ourselves”.(Midwife, 4 years’ experience)
“Supervision is helpful as it helps us know where we have gone wrong and help us correct our mistakes”.(Midwife, 3 years’ experience)
3.4. Learning from Mistakes
“Thank you very much, SaferBirths Bundle of Care has one thing which is very good, the “no blaming culture”. It helps a lot for people to be positive because none is blamed, we all train and share experiences, so this helps a lot in the SaferBirths Bundle of Care”.(Doctor, 2 years’ experience)
“…, it was very scary, once you get say fresh stillbirth, you rush to hide the case note where matron cannot see it, you think what I will say about it, I have done wrong, what will happen to me and so on, so, it was very difficult times. But nowadays if you get fresh stillbirth, you colleagues call you with love, please come let us sit down and discuss the strength and the areas for improvement. We discuss …. identified gaps and make them our objectives for training further that we aim at not repeating the same mistakes tomorrow”.(Midwife, 5 years’ experience)
“You know that people learn from mistakes. If there was a mistake in that maternal death and you want to hide it, the mistake will be done again. But when we do discussions, it helps us know where we have gone wrong and learn so when you have another woman the mistake will not reoccur”.(Midwife, 7 years’ experience)
3.5. The Quality of SBBC Clinical and Training Tools
“When a woman delivers a floppy baby, we used to check cord pulsation. If it is not there, we cover up the baby and term it dead. But since we got the NeoBeat, even if there is no pulsation of the cord but NeoBeat picks the heart beats, we know the baby is alive and start resuscitation, we have saved most of them by NeoBeat. To a great extent we have saved the lives of neonates that we used to misclassify as dead”.(Midwife, 9 years’ experience)
“MamaNatalie helps us to practice management of postpartum hemorrhage so when we get a woman with postpartum hemorrhage, we can easily help her. For example, if you have delivered a woman, the third stage, if she continues to bleed may be due to atonic uterus or retained placenta, we should be able to help”.(Midwife, 6 years’ experience)
“So, it could have been better if they can improve Moyo to be able to detect two parts of the twins”.(Midwife, 9 years’ experience)
“Moyo does not record contractions. If we would have been able to know this is strong, moderate, or mild contraction, that could have been of important information”.(Doctor, 5 years’ experience)
4. Discussion
5. Limitations
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
- World Health Organisation. Maternal and Newborn—Overview. WHO. 2022. Available online: https://platform.who.int/data/maternal-newborn-child-adolescent-ageing/maternal-and-newborn-data# (accessed on 14 December 2022).
- UN Inter-Agency Group for Child Mortality Estimation. Levels & Trends in Child Mortality: Report 2021; WHO: Geneva, Switzerland, 2021. [Google Scholar]
- Alkema, L.; Chou, D.; Hogan, D.; Zhang, S.; Moller, A.B.; Gemmill, A.; Ma Fat, D.; Boerma, T.; Temmerman, M.; Mathers, C.; et al. Global, regional, and national levels and trends in maternal mortality between 1990 and 2015, with scenario-based projections to 2030: A systematic analysis by the UN Maternal Mortality Estimation Inter-Agency Group. Lancet 2016, 387, 462–474. [Google Scholar] [CrossRef] [PubMed]
- Blencowe, H.; Cousens, S.; Jassir, F.B.; Say, L.; Chou, D.; Mathers, C.; Hogan, D.; Shiekh, S.; Qureshi, Z.; You, D.; et al. National, regional, and worldwide estimates of stillbirth rates in 2015, with trends from 2000: A systematic analysis. Lancet Glob. Health 2016, 4, E98–E108. [Google Scholar] [CrossRef] [PubMed]
- Kamala, B.A.; Ersdal, H.L.; Mduma, E.; Moshiro, R.; Girnary, S.; Østrem, O.T.; Linde, J.; Dalen, I.; Søyland, E.; Bishanga, D.R.; et al. SaferBirths bundle of care protocol: A stepped-wedge cluster implementation project in 30 public health-facilities in five regions, Tanzania. BMC Health Serv. Res. 2021, 21, 1117. [Google Scholar] [CrossRef]
- Mboera, L.E.G.; Rumisha, S.F.; Mbata, D.; Mremi, I.R.; Lyimo, E.P.; Joachim, C. Data utilisation and factors influencing the performance of the health management information system in Tanzania. BMC Health Serv. Res. 2021, 21, 498. [Google Scholar] [CrossRef] [PubMed]
- Avortri, G.S.; Nabukalu, J.B.; Nabyonga-Orem, J. Supportive supervision to improve service delivery in low-income countries: Is there a conceptual problem or a strategy problem? BMJ Glob. Health 2019, 4, e001151. [Google Scholar] [CrossRef]
- Sidani, S.; Epstein, D.R.; Bootzin, R.R.; Moritz, P.; Miranda, J. Assessment of preferences for treatment: Validation of a measure. Res. Nurs. Health 2009, 32, 419–431. [Google Scholar] [CrossRef]
- Sekhon, M.; Cartwright, M.; Francis, J.J. Acceptability of healthcare interventions: An overview of reviews and development of a theoretical framework. BMC Health Serv. Res. 2017, 17, 88. [Google Scholar] [CrossRef]
- Proctor, E.K.; Landsverk, J.; Aarons, G.; Chambers, D.; Glisson, C.; Mittman, B. Implementation research in mental health services: An emerging science with conceptual, methodological, and training challenges. Adm. Policy Ment. Health Ment. Health Serv. Res. 2009, 36, 24–34. [Google Scholar] [CrossRef]
- Borrelli, B.; Sepinwall, D.; Ernst, D.; Bellg, A.J.; Czajkowski, S.; Breger, R.; DeFrancesco, C.; Levesque, C.; Sharp, D.L.; Ogedegbe, G.; et al. A new tool to assess treatment fidelity and evaluation of treatment fidelity across 10 years of health behavior research. J. Consult. Clin. Psychol. 2005, 73, 852–860. [Google Scholar] [CrossRef]
- Lambert, S.D.; Loiselle, C.G. Combining individual interviews and focus groups to enhance data richness. J. Adv. Nurs. 2008, 62, 228–237. [Google Scholar] [CrossRef]
- Green, J.; Thorogood, N. Qualitative Methods for Health Research. 2009. Available online: https://alraziuni.edu.ye/book1/nursing/dMGvRe1D.pdf (accessed on 14 December 2022).
- Sandelowski, M. Sample size in qualitative research. Res. Nurs. Health 1995, 18, 179–183. [Google Scholar] [CrossRef]
- Gale, N.K.; Heath, G.; Cameron, E.; Rashid, S.; Redwood, S. Using the framework method for the analysis of qualitative data in multi-disciplinary health research. BMC Med. Res. Methodol. 2013, 13, 117. [Google Scholar] [CrossRef] [PubMed]
- Korstjens, I.; Moser, A. Series: Practical guidance to qualitative research. Part 4: Trustworthiness and publishing. Eur. J. Gen. Pract. 2018, 24, 120–124. [Google Scholar] [CrossRef] [PubMed]
- Nadal, C.; Sas, C.; Doherty, G. Technology acceptance in mobile health: Scoping review of definitions, models, and measurement. J. Med. Internet Res. 2020, 22, e17256. [Google Scholar] [CrossRef] [PubMed]
- Ersdal, H.; Mdoe, P.; Mduma, E.; Moshiro, R.; Guga, G.; Kvaløy, J.T.; Bundala, F.; Marwa, B.; Kamala, B. “Safer Births Bundle of Care” Implementation and Perinatal Impact at 30 Hospitals in Tanzania—Halfway Evaluation. Children 2023, 10, 255. Available online: https://www.mdpi.com/2227-9067/10/2/255 (accessed on 1 March 2023). [CrossRef] [PubMed]
- Wells, S.; Tamir, O.; Gray, J.; Naidoo, D.; Bekhit, M.; Goldmann, D. Are quality improvement collaboratives effective? A systematic review. BMJ Qual. Saf. 2017, 27, 226–240. [Google Scholar] [CrossRef]
- Gaba, D.M. The future vision of simulation in health care. Qual. Saf. Health Care 2004, 13, i2–i10. [Google Scholar] [CrossRef] [PubMed]
- Motola, I.; Devine, L.A.; Chung, H.S.; Sullivan, J.E.; Issenberg, S.B. Simulation in healthcare education: A best evidence practical guide. AMEE Guide No. 82. Med. Teach. 2013, 35, e1511–e1530. [Google Scholar] [CrossRef]
- Bang, A.; Patel, A.; Bellad, R.; Gisore, P.; Goudar, S.S.; Esamai, F.; Liechty, E.A.; Meleth, S.; Goco, N.; Niermeyer, S.; et al. Helping Babies Breathe (HBB) Training: What Happens to Knowledge and Skills over Time? BMC Pregnancy Childbirth 2016, 16, 364. Available online: http://www.ncbi.nlm.nih.gov/pubmed/27875999 (accessed on 21 November 2017). [CrossRef]
- Mduma, E.; Kvaløy, J.T.; Soreide, E.; Svensen, E.; Mdoe, P.; Perlman, J.; Johnson, C.; Kidanto, H.L.; Ersdal, H.L. Frequent refresher training on newborn resuscitation and potential impact on perinatal outcome over time in a rural Tanzanian hospital: An observational study. BMJ Open 2019, 9, e030572. [Google Scholar] [CrossRef]
- Sahin, I. Detailed Review of Rogers’ Diffusion of Innovations Theory and Educational Technology: Related Studies Based on Rogers’ Theory. Turk. Online J. Educ. Technol. 2006, 5, 14–23. [Google Scholar]
- Shah, A. Using data for improvement. BMJ 2019, 364, l189. [Google Scholar] [CrossRef] [PubMed]
- Atkinson, A.; Watling, C.J.; Brand, P.L.P. Feedback and coaching. Eur. J. Pediatr. 2022, 181, 441–446. [Google Scholar] [CrossRef] [PubMed]
- Schon, D. Champions for Radical New Inventions. Harv. Bus. Rev. 1963, 41, 77–86. [Google Scholar]
- Soo, S.; Berta, W.; Baker, G.R. Role of champions in the implementation of patient safety practice change. Healthc. Q. 2009, 12, 123–128. [Google Scholar] [CrossRef]
- Damschroder, L.J.; Banaszak-Holl, J.; Kowalski, C.P.; Forman, J.; Saint, S.; Krein, S.L. The role of the “champion” in infection prevention: Results from a multisite qualitative study. Qual. Saf. Health Care 2009, 18, 434–440. [Google Scholar] [CrossRef]
- Flanagan, M.E.; Plue, L.; Miller, K.K.; A Schmid, A.; Myers, L.; Graham, G.; Miech, E.J.; Williams, L.S.; Damush, T.M. A qualitative study of clinical champions in context: Clinical champions across three levels of acute care. SAGE Open Med. 2018, 6, 2050312118792426. [Google Scholar] [CrossRef]
- Bonawitz, K.; Wetmore, M.; Heisler, M.; Dalton, V.K.; Damschroder, L.J.; Forman, J.; Allan, K.R.; Moniz, M.H. Champions in context: Which attributes matter for change efforts in healthcare? Implement. Sci. 2020, 15, 62. [Google Scholar] [CrossRef]
- Chang, H.C.; Uen, J.F. Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement. Sage Open 2022, 12. [Google Scholar] [CrossRef]
- Isangula, K.; Mbekenga, C.; Mwansisya, T.; Mwasha, L.; Kisaka, L.; Selestine, E.; Siso, D.; Rutachunzibwa, T.; Mrema, S.; Pallangyo, E. Healthcare Providers’ Experiences With a Clinical Mentorship Intervention to Improve Reproductive, Maternal and Newborn Care in Mwanza, Tanzania. Front. Health Serv. 2022, 2, 792909. [Google Scholar] [CrossRef]
- Miltenburg, A.S.; Kiritta, R.F.; Meguid, T.; Sundby, J. Quality of care during childbirth in Tanzania: Identification of areas that need improvement. Reprod. Health 2018, 15, 14. [Google Scholar] [CrossRef] [PubMed]
- Mangesi, L.; Hofmeyr, G.J.; Woods, D.L. Assessing the Preference of Women for Different Methods of Monitoring the Fetal Heart in Labour. S. Afr. J. Obstet. Gynaecol. 2009, 15, 58–59. Available online: https://www.ajol.info/index.php/sajog/article/view/50338 (accessed on 11 November 2022).
- Mdoe, P.; Yeconia, A.; Buu, F.; Kusulla, S.; Blacy, L.; Guga, G.; Mduma, E.; Kidanto, H. Midwives’ and women’s perception on moyo fetal heart rate monitor for intrapartum fetal heart rate monitoring; A cross-sectional study. Med. Devices Évid. Res. 2020, 13, 87–92. [Google Scholar] [CrossRef] [PubMed]
- Sarvilinna, N.; Isaksson, C.; Kokljuschkin, H.; Timonen, S.; Halmesmäki, E. Monitoring the condition of the fetus during delivery. Duodecim 2016, 132, 1336–1344. [Google Scholar]
- Liu, L.; Kalter, H.D.; Chu, Y.; Kazmi, N.; Koffi, A.K.; Amouzou, A.; Joos, O.; Munos, M.; Black, R.E. Understanding misclassification between neonatal deaths and stillbirths: Empirical evidence from Malawi. PLoS ONE 2016, 11, e0168743. [Google Scholar] [CrossRef] [PubMed]
- Coffey, P.S.; Saxon, E.A.; Narayanan, I.; Diblasi, R.M. Performance and acceptability of two self-inflating bag-mask neonatal resuscitator designs. Respir. Care 2015, 60, 1227–1237. [Google Scholar] [CrossRef] [PubMed]
- Thallinger, M.; Ersdal, H.L.; Ombay, C.; Eilevstjønn, J.; Størdal, K. Randomised comparison of two neonatal resuscitation bags in manikin ventilation. Arch. Dis. Child Fetal Neonatal Ed. 2016, 101, F299–F303. [Google Scholar] [CrossRef]
Total Conducted | Total Participants Involved | Categories of Participants | |
---|---|---|---|
Focus Group Discussions | 21 | Midwives | 94 |
Doctors | 12 | ||
Individual Interviews | 43 | Medical officer in charge | 6 |
Nurse officer in charge | 14 | ||
Labor ward in charge | 14 | ||
HCWs (midwives/doctors) | 9 |
Age Group of HCWs (Years) | |
---|---|
20–30 | 17 (12.0%) |
31–45 | 106 (74.6%) |
>45 | 19 (13.4%) |
Years of experience working in the respective area | |
1–3 years | 81 (57.0%) |
4–5 years | 15 (10.5%) |
6–10 years | 25 (17.7%) |
>10 years | 21 (14.8%) |
Level of education of the HCWs | |
Certificate/Diploma | 88 (62.0%) |
Bachelor and above | 54 (38.0%) |
Gender of HCWs | |
Male | 21 (14.8%) |
Female | 121 (85.2%) |
Cadre of the HCWs | |
Midwives | 124 (87.3%) |
Doctors | 18 (12.7%) |
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Share and Cite
Mdoe, P.; Mduma, E.; Rivenes Lafontan, S.; Ersdal, H.; Massay, C.; Daudi, V.; Kayera, D.; Mwashemela, S.; Moshiro, R.; Kamala, B. Healthcare Workers’ Perceptions on the “SaferBirths Bundle of Care”: A Qualitative Study. Healthcare 2023, 11, 1589. https://doi.org/10.3390/healthcare11111589
Mdoe P, Mduma E, Rivenes Lafontan S, Ersdal H, Massay C, Daudi V, Kayera D, Mwashemela S, Moshiro R, Kamala B. Healthcare Workers’ Perceptions on the “SaferBirths Bundle of Care”: A Qualitative Study. Healthcare. 2023; 11(11):1589. https://doi.org/10.3390/healthcare11111589
Chicago/Turabian StyleMdoe, Paschal, Estomih Mduma, Sara Rivenes Lafontan, Hege Ersdal, Catherine Massay, Vickfarajaeli Daudi, Damas Kayera, Shally Mwashemela, Robert Moshiro, and Benjamin Kamala. 2023. "Healthcare Workers’ Perceptions on the “SaferBirths Bundle of Care”: A Qualitative Study" Healthcare 11, no. 11: 1589. https://doi.org/10.3390/healthcare11111589