Health and Wellness Projects Created by Student Pharmacists during Advanced Pharmacy Practice Experiences: Exploring the Impact on Professional Development
Abstract
:1. Introduction
2. Methods
2.1. Description of the Health and Wellness Project (HWP) Learning Activity
2.2. Theoretical Framework: Self-Determination Theory (SDT)
2.3. Data Collection and Analysis
3. Results
3.1. Instructor-Graded Rubrics
3.2. Impact on Student Learning (Center for the Advancement of Pharmacy Education (CAPE Outcomes)
3.3. Self-Determined Professional Role in Health and Wellness (H&W) Promotion
3.4. Impact of Health and Wellness Project (HWP) on Student Professional Development Mapped to Self-Determination Theory (SDT) Framework
3.5. Dissonance
4. Discussion
4.1. Importance of Health and Wellness (H&W) Promotion in Advanced Pharmacy Practice Experiences/Curriculum
4.2. Impact of Health and Wellness Project (HWP Participation on Student Learning and) Professional Development
4.3. Limitations and Future Directions
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Appendix A. Sample Topics/Ideas for APPE Health and Wellness Projects
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References
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Educational Outcome * | Description of Outcome |
---|---|
Advocacy | The graduate must empower patients to take responsibility for, and control of, their health |
Cultural Sensitivity | The graduate must be able to recognize social determinants of health to diminish disparities and inequities in access to quality care |
Health Literacy | The graduate must assess a patient’s health literacy and modify communication strategies to meet the patient’s need |
Patient Individualization | The graduate will evaluate personal, social, economic, and environmental conditions to maximize health and wellness |
Educator/Educational Strategies | The graduate must educate all audiences by determining the most effective and enduring ways to impart information and assess understanding and will select the most effective techniques/strategies to achieve learning objectives |
Communication Strategies | The graduate will effectively communicate verbally and nonverbally when interacting with an individual, group, or organization |
Technology | Use available technology and other media to assist with communication as appropriate |
Educational Outcome * | N | Illustrative Students’ Description of How Standard Was Met |
---|---|---|
Advocacy | 81 | Students provided patients with a deeper understanding of the importance of medication adherence and disease prevention with the aim of empowering patients to self-advocate for their own health concerns. |
Cultural Sensitivity | 19 | Students interacted with patients from varying cultures and socioeconomic backgrounds and diminished disparities/inequities in access to quality care by providing options for patients to access free services when applicable. |
Health Literacy | 60 | Students’ HWPs utilized image-based, simplified, and/or patient-friendly language to impart relevant information to facilitate patient understanding. |
Patient Individualization | 35 | Students adapted and personalized information for patients through written materials (e.g., for health literacy, visual acuity in seniors, and terminology) and through verbal interactions (e.g., for health literacy, plans to quit smoking, prior knowledge, and patient preferences, such as cost/generic prescriptions, dosage forms, or desire for over-the-counter self-care). |
Educator/Educational Strategies | 68 | Students selected appropriate educational strategies, such as poster presentations to encourage questions from patients, take-home handouts to serve as reminders, large fonts for emphasis in written materials, or visual images accompanied by hand gestures during discussions. Students identified opportunities to improve the HWP intervention, such as workflow, physical space, or process improvements. |
Communication Strategies | 0 ** | Students practiced verbal, non-verbal, and empathic communication skills through patient interactions. Students employed written visual aids (posters/pamphlets) to initiate patient interaction and prompt patients to request more education. |
Technology | 0 ** | Students educated patients on the use of smartphone apps (e.g., for smoking cessation) and how to research different Medicare plans and enroll online. Student pharmacists sifted through myriad sources available on the internet, dispelling myths and providing quality, up-to-date information to patients. |
Main Themes (N) (Subthemes) | Explanation | Illustrative Quotations (Participant Number (#) |
---|---|---|
Knowledge Acquisition (22) (increased knowledge of project topic, topics outside defined project scope) | Students expressed learning in-depth knowledge preparing for their project and appreciated the ability to apply learned didactic knowledge to actual patients. Several commented on selecting a project topic that was either not heavily detailed in the didactic curriculum or was new, facilitating self-directed learning. By increasing patient/community contact, the project exposed students to queries outside their project scope, leading some to appreciate this challenge to their knowledge base. Students learned how to confirm information, research an unknown topic, or look up medication interactions for a specific patient and provide needed follow-up. | “There have already been new diabetes therapies out since I learned about them during my (therapeutics) course...Knowing the current therapies and factoring in individual factors of patients for each of these therapies will help me become a better pharmacist when I start practicing.” (#36) “This project has allowed me to research and learn more information about immunizations than any class during my academic career. I can now use this knowledge as I move forward in my pharmacy career, educating more and more patients.” (#18) “The project I had was very focused on allergies and the medications used to treat them, such as intranasal corticosteroids, antihistamines, and decongestants, but many patients have questions regarding their over-the-counter medications for other areas like pain, digestive health, cough, injuries, dry eyes etc.” (#3) |
Communication Skills Enhancement (40) (application of verbal communication skills, adaption of verbal communication to individual patients, role of communication to initiate project, use of technology to enhance communication) | Reflections demonstrated student application of a myriad of verbal and non-verbal communication skills. Students practiced conducting patient interviews to gather past medical/medication histories and discover patient preferences while learning to ask the right questions in effective ways, using a friendly tone with easy-to-understand terminology, and practicing better active listening skills. Students tailored verbal communication to the individual, considering health literacy and prior topic knowledge to “meet the patient where they are.” Several described the verbal and non-verbal (eye contact, smiling) skills needed to draw the patient in for discussion. A few students described the utilization of technology for patient learning, including live animations on slide presentations, portable technology for health/medication topics, or selecting patient-oriented medication adherence aids. | “I feel that this (HWP) will improve how I counsel patients as I can tailor the counseling specifically towards a patient. What may be an important counseling point for one patient may be different for another patient. While it is important to have a mental checklist of counseling points, it is more important to gauge what the specific patient knows.” (#25) “The biggest lesson I learned was patient communication. … I learned how to effectively communicate with different patients. There are some patients more familiar with their health and medical language while others had trouble understanding their medications and health. Once recognizing the extent of the patient’s understanding, I would adjust my language and how I went about explaining and answering their questions.” (#14) “I was able to make eye contact or draw almost all customers’ attention that passed by…. All patients remarked how my poster design and presentation, as well as my persistent eye contact and smile drew them to at least check out what I had to offer at first.” (#43) |
Patient-centered care (22) (tailoring recommendations to individual patients) | Students described actively participating in the selection and implementation of recommendations to individual patients, considering person-specific factors such as a preference for self-care, dosage forms, cost considerations, social determinants of health, and cultural factors. Student projects that were not medication or condition-specific but rather focused on either access to medications (selecting Medicare plans, cost savings programs) or adherence also described tailoring or customizing their recommendations to the specific patient needs, determinants, and preferences. | “This experience has allowed me to be more culturally sensitive and learn the demographic of those who are around me. During my rotation, the pharmacy was in an underserved location where many people did not have the resources to pay for the medications. While working on my project, I was able to incorporate/think about the costs of the recommendations. This notion of cultural/demographic sensitivity is something I will carry along with me for the rest of my rotations and pharmacy career.” (#5) “Each patient has different needs and different personalities. For my compliance aide HWP, for patients who were more technology inclined, I could recommend apps on their smartphones and for other patients I would recommend more physical strategies like pill boxes.” (#40) “Patient individualization is crucial when we help each patient. Every single one (who attended my Brown Bag event) had a different economic and social status that affected their medication selection which we have to take into account in order to maximize pharmacological and nonpharmacological therapy.” (#32) |
Educator (65) (selecting educational strategy, adapting visual aids (poster, handouts) to the community, the role of visual aids to initiate interaction, reflecting on opportunities for improvement) | Preparing the project, students considered a wide range of factors, such as choosing or creating the visual aids to be used (flow charts, infographics, posters, handouts) and how to adapt them to their desired targeted audience (literacy, age, visual acuity). They considered which visuals would “catch the interest” of the shopper or patient to garner participation. Many reflected on ways they could expand or enhance the project either through the materials provided, its placement in workflow, the physical location of the intervention, or the selection of the targeted audience demonstrating learning. | “The project met the educator standard by using a plethora of visuals as summaries for patients. A table comparing symptoms of the flu and cold was used as a quick summary to differentiate the two conditions. Large visuals were used to attract patient attention such as an image of a Tylenol bottle which was easily recognizable… Patients commented that the visuals attracted their attention such as the large Tylenol image which gave patients a sense of familiarity… I learned that a simple poster board can be enough of a reminder to get patients to act.”(#25) “I determined the most effective and enduing ways to impart information was to display my poster in the waiting area of the pharmacy. Most patients have to wait for their prescriptions to be ready and while they would wait I’d notice they would read my poster and have follow-up questions. … If I noticed a patient reading my poster I’d ask if they have any questions or interested in receiving a vaccine.” (#20) “I think if I were to do this project again I would change the theme of the table every three days or so. This would offer the community more information on other topics that they may have been more interested in. Mental health has a stigma around it, so some saw that sign and were immediately uninterested.” (#6) |
Main Themes (N) (Subthemes) | Explanation | Illustrative Quotations (Participant Number (#) |
---|---|---|
Competence (66) (perceived increased competence in knowledge/skills, received positive reinforcement from patients, positive preceptor/team feedback, perceived direct impact on patient care, identified need for continued professional competence) | Students described increased confidence in their knowledge and skills, deriving motivation from the positive feedback received from both patients and their pharmacy teams. Many felt their projects made an impact in their community, and often, they were able to immediately identify the impact of their interventions when patients received recommended vaccines (or made appointments), selected an OTC therapy, made behavioral changes, or reported increased knowledge on the topic. Students identified a personal need for and commitment to lifelong learning, identifying the responsibility pharmacists have to their patients to provide up-to-date, accurate information. | “This project will positively influence my future career because it instilled the confidence in me and my education.” (#17) “By conducting this project, I made a direct impact on improving patients’ overall wellness by encouraging tobacco cessation and assisting patients in developing quit plans. I was able to confidently walk patients through the various medications available, compare the pros and cons of each, and assess which best fit the individual’s preferences. …. This project will influence my future career because it has helped me to feel confident in my abilities as a patient educator. Additionally, I learned specific strategies that I can employ to be a more effective educator.” (#4) “This project will influence my future career as a pharmacist because it enforces the idea that being a pharmacist means that you will never stop learning. … we have to keep ourselves up to date. We are often the first-place patients will go to ask questions because we are so easily accessible. This has encouraged me to always be aware of changes to guidelines and medical news in general so I can help my patients the best I possibly can.” (#31) “This project has influenced my future career because I am ready and confident to join community pharmacists … [it] has been a wonderful capstone and segue to my future career.” (#43) |
Relatedness (59) (increased opportunity to connect with patients, felt connected to profession, felt entrustment from patients, appreciated pharmacist valued role in the health care system) | The HWP increased opportunities to establish relationships with, and care for, patients in the community. Students related to their community of practice by identifying role models and connecting with pharmacy team members. Many reflected upon and accepted responsibility for the high level of trust the community places upon their pharmacist, with a few students being “shocked” and awed by this level of trust. Students demonstrated a strong appreciation for being a part of the significant role the pharmacist holds within the health care system, often the patient’s first stop in their health care journey. The value patients place on the pharmacist is not solely due to the ease of access (no cost, no appointment, various hours of the day) but because patients rely on the pharmacist as a trusted source of accurate information who weeds out false information, triages patient needs and bridges a knowledge gap left by the internet or other health care providers. | “This project allowed me to really work with individuals to help them with next steps and potential options to provide them some sense of hope, and perhaps most importantly let them know that someone does care and is willing to listen to and validate them.” (#46) “What truly makes a pharmacist so important to the health and wellness of the community is their vast knowledge of medicine as well as their accessibility to the community. Activities like this make me love more and more my career as a pharmacist, we can be extremely helpful with little things that can be very simple for us and mean so much to patients and even prevent them from getting exposed to possible harm.” (#32) “All of the patients I was able to talk with and counsel were so grateful for the help I was able to provide. This project helped reinforce the foundation of why I chose to attend pharmacy school 6 years ago, which is the drive to help people.” (#21) “During this rotation, my preceptor had remarked that over the counter medications essentially provide pharmacists with the opportunity to prescribe on a smaller setting. This responsibility to guide patients toward products should not be taken lightly as patients trust pharmacists to recommend the best product for them and their specific scenario… I feel that this project helped instill in me how much trust and appreciation individuals have toward their pharmacist.” (#21) |
Autonomy (24) (pharmacist promotion of patient self-advocacy, student use of autonomy support concepts, the impact of the project on student autonomy needs) | Students describe either their own or their pharmacist’s role in promoting patient self-advocacy, seeing the value of autonomy in making health behavior change. Assignments reflected the use of autonomy-supporting principles, such as providing patients with accurate information to make their own health choices, asking patients for their goals, avoiding judgment in verbal or non-verbal communication, and avoiding pressure tactics. Several students crafted their projects with the mindset of allowing patients to choose to participate by asking questions about the HWP materials presented in the visual prompts of a poster or pamphlet. | “...Patients were empowered to create their own quit plan, rather than being given a “one size fits all” quit plan. I assisted patients in creating their own quit plan. … One patient noted that it was more encouraging and empowering to think about the benefits associated with making a change rather than the consequences associated with continuing smoking.” (#4) “When talking to people about my project, especially those who aren’t ready to quit, I would communicate the information in a way that didn’t make them feel pressured and reenforce that it is completely their decision.” (#14) “In my future career I will always take the time to talk, communicate, and educate any patients wanting to know more information on their vaccine status. I will be supportive in the decisions they make and serve as an aid to beneficial decision making.” (#47) “With this project I was able to provide patients with the education to make appropriate choices in their own treatment and use medications appropriately. By setting up a poster for patients to read, I gave them the opportunity to learn about over-the-counter medications without making them go out of their way or inconvenience themselves to learn. I empowered them to take control of their own learning without forcing it upon them.” (#45) |
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Briceland, L.L.; Veselov, M.; Tackes, C.C.; Cerulli, J. Health and Wellness Projects Created by Student Pharmacists during Advanced Pharmacy Practice Experiences: Exploring the Impact on Professional Development. Pharmacy 2024, 12, 5. https://doi.org/10.3390/pharmacy12010005
Briceland LL, Veselov M, Tackes CC, Cerulli J. Health and Wellness Projects Created by Student Pharmacists during Advanced Pharmacy Practice Experiences: Exploring the Impact on Professional Development. Pharmacy. 2024; 12(1):5. https://doi.org/10.3390/pharmacy12010005
Chicago/Turabian StyleBriceland, Laurie L., Megan Veselov, Courtney Caimano Tackes, and Jennifer Cerulli. 2024. "Health and Wellness Projects Created by Student Pharmacists during Advanced Pharmacy Practice Experiences: Exploring the Impact on Professional Development" Pharmacy 12, no. 1: 5. https://doi.org/10.3390/pharmacy12010005
APA StyleBriceland, L. L., Veselov, M., Tackes, C. C., & Cerulli, J. (2024). Health and Wellness Projects Created by Student Pharmacists during Advanced Pharmacy Practice Experiences: Exploring the Impact on Professional Development. Pharmacy, 12(1), 5. https://doi.org/10.3390/pharmacy12010005