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Article

Decision Factors for Remote Work Adoption: Advantages, Disadvantages, Driving Forces and Challenges

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Department of Information Science and Technology, Instituto Universitário de Lisboa (ISCTE-IUL), 1649-02 Lisbon, Portugal
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Higher School of Economics and Business, Al-Farabi Kazakh National University, Almaty 050040, Kazakhstan
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Instituto Superior Técnico, University of Lisbon, 1049-001 Lisbon, Portugal
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Author to whom correspondence should be addressed.
J. Open Innov. Technol. Mark. Complex. 2021, 7(1), 70; https://doi.org/10.3390/joitmc7010070
Received: 31 December 2020 / Revised: 12 February 2021 / Accepted: 12 February 2021 / Published: 21 February 2021
Facing one of the most challenging pandemics for organizational modus operandi (COVID-19), organizations are struggling for operational and strategic support. The adoption of remote work (RW) is increasing. For economic reasons, competitive advantage, or even as a pandemic response (business continuity plan), RW is a domain worth further investigation. However, the literature lacks insight regarding RW adoption. A design science research methodology was adopted, including a systematic literature review to elicit RW advantages, disadvantages, challenges and driving forces, as well as their relation. To evaluate and demonstrate findings, 129 qualitative interviews were performed with RW professionals. In the end, 57 decision factors were elicited, and 16 relations were validated. The authors concluded that cost-reduction and flexibility to promote work–life balance is the most positive outputs, while communication and technical problems, as well as management issues, are what most concerns professionals. Moreover, positive relations are more recognized among professionals over negative ones. View Full-Text
Keywords: remote work; decision factors; systematic literature review; design science research; interviews; advantages; disadvantages; driving forces; challenges remote work; decision factors; systematic literature review; design science research; interviews; advantages; disadvantages; driving forces; challenges
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MDPI and ACS Style

Ferreira, R.; Pereira, R.; Bianchi, I.S.; da Silva, M.M. Decision Factors for Remote Work Adoption: Advantages, Disadvantages, Driving Forces and Challenges. J. Open Innov. Technol. Mark. Complex. 2021, 7, 70. https://doi.org/10.3390/joitmc7010070

AMA Style

Ferreira R, Pereira R, Bianchi IS, da Silva MM. Decision Factors for Remote Work Adoption: Advantages, Disadvantages, Driving Forces and Challenges. Journal of Open Innovation: Technology, Market, and Complexity. 2021; 7(1):70. https://doi.org/10.3390/joitmc7010070

Chicago/Turabian Style

Ferreira, Rafael, Ruben Pereira, Isaías S. Bianchi, and Miguel M. da Silva 2021. "Decision Factors for Remote Work Adoption: Advantages, Disadvantages, Driving Forces and Challenges" Journal of Open Innovation: Technology, Market, and Complexity 7, no. 1: 70. https://doi.org/10.3390/joitmc7010070

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