5.1. Discussion and Implication
The researchers in this study drew two main conclusions. First, a network visualization technique can be used to observe the relationships between words more efficiently. We comprehensively evaluated the word frequency, connection centrality, and
n-gram analysis, as illustrated in
Figure 3. Network visualization is effective in identifying the sequential relationships and directions of words. The circle size indicates the frequency and a larger circle indicates a higher frequency of occurrence. In the circle, the color becomes darker when the centrality value is higher. “Transport”, “quality”, “pollutant”, “air”, “policy”, and “planning” are the keywords that have the most centrality and is colored in the darkest shades. The arrows indicate the direction of the next word mentioned after it appears. The thickness of a node indicates the frequency of keyword co-occurrence. By analyzing the network of words, it was possible to confirm the potential connections between words. The purpose of this study is to consider social problems and prepare countermeasures to address them. When we consider the meanings of connected words, we can develop alternative solutions to social problems.
We can see that the keyword “disease” is linked to keywords associated with COVID-19. In addition to having a direct influence on “infection”, “spread”, “transmission”, “outbreak”, and “monitoring”, this flow is also related to “disease-infection-prevention”. Further, the arrow that leads to “disease-monitoring-human” implies that many papers focus on understanding the effects of diseases on humans. There is a high co-occurrence of “disease” with “pollutant”, a keyword with a strong centrality and direct relationship. The keyword “pollutant” is highly co-occurring with “quality” and “air” and has a very high connection centrality. As can be seen, this keyword is associated with “climate”, “challenge”, “carbon emission”, “life”, “traffic”, and “road”. As a health risk, air pollution is also a global issue requiring cooperation among cities worldwide. Thus, based on this keyword, it can be concluded that we must prepare for air pollution and climate change caused by urban and industrial development, along with contagious diseases that spread through the air, to maintain quality of life and sustainable human life.
The keyword “policy” is linked to other keywords. As we follow the arrow out of “policy”, we find “strategy”, “framework”, “reaction”, “sign”, “policymaker”, “governance”, “process”, “action”, and “implementation”. These keywords were necessary for policy implementation. There exists a direct or indirect flow of keywords with related terms. By observing the direction of the arrow in “policy”, you can observe the flow of keywords related to housing and industry, such as “transport”, “water”, “energy”, “household”, “work”, and “travel”. Prior to COVID-19, the Smart City policy was based on the development and application of technology to cities for the convenience and prosperity of citizens. However, the COVID-19 pandemic paralyzed daily life and economic activities in densely populated cities by forcing schools and workplaces to close and movement between cities to cease. Therefore, we conclude that the development and operation of smart cities should be accompanied by policies that consider the possibility of unexpected crises, such as epidemics, in the future.
Second, we conducted topic modeling using text data acquired from recent publications related to smart cities following the COVID-19 pandemic. Topic modeling not only identifies research trends based on keyword searches for each topic but also identifies future potential issues that need to be considered. We have experienced the impact of the pandemic on people and cities. Unknown infectious diseases will continue to exist in the future. Smart city policies and alternatives that can reduce socioeconomic damage and maintain human and urban life must be available in infected environments. Based on the six topics derived from the analysis, potential issues and solutions for smart cities are presented below.
Topic A: Smart cities’ challenge: supply chain.
Despite their limited resources and infrastructure, cities accommodate a large population. Smart cities are being developed and operated as advanced intelligent cities with sustainable energy sources, such as water and air, and new technologies. This includes related solutions and infrastructure, such as transport, health, administration, and energy. Many industries are involved in developing and operating smart cities, resulting in higher productivity levels for communities, businesses, and countries. Several threats have been posed to the structure of global supply chains since COVID-19. For example, we have experienced the threat of city and country lockdowns, which have caused semiconductor shortages. The lack of standardization among technology vendors has made it difficult for cities and data platforms to communicate effectively during the pandemic [
82]. Smart cities are places where production and consumption are centralized, connected to a global network, and complex. Hence, the sustainability and viability of the supply chain structure should be considered for sustainable smart cities [
83]. These potential issues were derived from the keywords clustered in Topic A (water, energy, lockdown, consumption, governance, household, farm, and risk). In the future, production and consumption networks concentrated in cities should be redesigned to fit people rather than technology.
Topic B: Smart city resilience.
During the pandemic, the use of digital technology in cities intensified and became more widespread. With digital technologies, people, businesses, and governments have been able to adapt to the new environmental conditions during lockdowns. Studies on the relationship between smart cities and urban resilience during COVID-19 have revealed no evidence to support the claim that smart cities are more resilient [
84]. As long as the city provides medical, educational, transportation, and other services, it can be sustainable if it is designed as a smart city resilient to potentially dangerous situations such as infectious diseases. The digital divide between rich and poor residents in smart cities has increased because of COVID-19 [
84]. Ideally, smart technologies should contribute to sustainability, inclusiveness, and resident well-being. With the keywords clustered in Topic B (resilience, sustainability, level, community, change, crisis, space, environment, mobility), we asserted the need to create smart city policies that increase their happiness index, strengthen technological and material foundations, and solve social problems.
Topic C: Culture and tourism in smart cities.
The pandemic has affected many industries, particularly tourism. Productivity has declined in these cities and communities because of international travel bans, closures between regions, and restrictions on transportation, accommodations, and festivals [
85]. Scholars have evaluated tourism outcomes and researched citizen behavior after COVID-19 [
86,
87]. Economic hardship for communities has been a major effect of the pandemic on tourism and hospitality. Before the COVID-19 outbreak, advancing technologies contributed to the perception of smart cities becoming more common by improving residents’ quality of life. Because of this pandemic, safety and health have become increasingly important. Consumers seek fast and reliable services through e-hospitalities and e-tourism [
88]. Cultural tourism experienced a significant change during the pandemic when virtual reality was quickly applied to the industry. In museums, advanced technologies such as AI and VR are being used to provide a greater appreciation of cultural heritage. Bangtan Sonyeondan (BTS) held a virtual reality showcase at UNESCO headquarters in Paris, France, in 2021. Potential issues were derived from keywords (tourism, transport, mobility, travel, behavior, change, economy, heritage, and planning) clustered in Topic C. It is recommended that more secure digitalized urban designs and smart tourism policies be prepared. To transform into sustainable smart tourism, tourism companies must study how residents behave and live during a pandemic.
Topic D: Densely populated areas: smart cities.
We discussed potential issues based on the keywords (population density, waste, disease, mobility, healthcare, work, vehicle, and assessment) grouped in Topic D. Urbanization has created technological and economic added value but has also resulted in paradoxical problems such as inequality, poverty, health, and unemployment. The concept of “smart cities” is popular among urban economists and policymakers. However, implementing smart city systems has resulted in several social and economic problems. Lockdowns and social distancing implemented by the government during the COVID-19 pandemic have decreased mobility and civil liberties [
89]. Consequently, the high population density in cities has accelerated the spread of infectious diseases. Whether digitized smart cities have lower infection rates than others has yet to be proven [
90]. In a densely populated city, the spatial characteristics and habits of the residents play an important role in society [
89]. Due to the pandemic outbreak, people have become concerned about the population density in cities. However, we should focus on inequality rather than population density [
91]. The pandemic has increased the need for a telemedicine system that was previously restricted by medical law. Social inequality has become an issue due to inadequate medical services and limited access to medical institutions. Physical and mental health are invaluable factors for maintaining happiness and well-being. Therefore, it is important to approach the urbanization problem of smart cities from a value perspective.
Topic E: Mobility in smart cities.
Smart city transport systems have improved citizens’ quality of life and promoted urban mobility. Globally, smart city policies have been implemented to increase economic benefits by increasing the use of energy-efficient and environmentally friendly vehicles. This creates challenges in urban traffic design, including climate change, air quality, and congestion. With an increase in remote working since the COVID-19 outbreak, traffic usage has decreased, reducing CO2 emissions, air pollution, and traffic congestion [
92]. In the long term, the pandemic has changed people’s daily lives and work, leading to a significant reduction in fossil fuel consumption [
93]. Thus, COVID-19 contributed to the development of smart cities. As a result of the keywords clustered in Topic E (transport, carbon emissions, technology, mobility, network, governance, community, infection, and region), the study identified the potential issues described above. A pandemic could provide an opportunity to develop responsible and environmentally friendly urban transportation [
89]. For example, the American National Association of City Transportation Officials (NACTO) stated that solutions such as bike lanes, safe transit lanes, pick-up and delivery zones, and outdoor dining places should be created [
94]. Accordingly, future research should explore the positive impacts of the pandemic on transportation systems in the design of smart cities.
Topic F: Zero carbon emission in smart cities.
Rapid urbanization has resulted in severe air pollution. To address the problem of urbanization, countries worldwide have supported the development of technology-based smart cities. Unlike developed countries with air-cleaning zones or systems, low-income countries are threatened by social and economic burdens caused by air pollution [
95]. Residents have been exposed to natural and anthropogenic air pollution during the pandemic. The risk of infectious diseases being transmitted through aerosols has been found to be higher than through air pollution owing to urbanization [
96]. Globally, the air quality improved significantly during the lockdown. Air pollution is not a local phenomenon, so national initiatives and strategies are required through multi-sectoral coordination and synchronization between countries and cities [
97]. Improving the air quality in smart cities involves implementing disparate technologies and stakeholders from various sectors. The keyword clusters (air, pollutants, quality, carbon emissions, lockdown, energy, nitrogen dioxide, strategy, and disease) appeared in Topic F during the discussion of these potential issues. Consequently, it emphasizes the importance of building trust among stakeholders across the air quality value chain and of developing globally standardized air quality policies. Therefore, countries should implement green transportation policies and green infrastructure, establish air quality monitoring systems, enforce environmental regulations, and raise public awareness of environmental pollution. However, this is not country-specific. Establishing cooperation between countries and approaching this issue from an international perspective is necessary.
This is particularly relevant in the post-COVID-19 era when smart cities face ever-evolving challenges and opportunities. Thus, smart cities should identify keywords related to COVID-19 and other unexpected events to address these issues. Our study identified topics such as supply chains, resilience, culture and tourism, population density, mobility, and zero carbon emissions. The topics identified in various studies have presented comprehensive words. Consequently, smart cities can be more resilient and sustainable by anticipating and addressing issues related to the derived topics.
The emergence of expected and predictable keywords may not represent a new phenomenon. However, discovering the relationships between words in existing studies provides lessons for new events that may be applied to future research. To predict and solve unexpected problems, smart cities worldwide could become more sustainable by identifying adjacent keywords related to smart cities after COVID-19. Through topic modeling analysis results and potential issues, we discussed the practical implications of this study. We also have highlighted practical implications in that they provide insights into innovative policies and strategies for smart cities in new environments, considering uncertain future risks. In addition, this study has academic implications because it collected and analyzed smart city studies after COVID-19 using a topic modeling approach. In this study, the structured results were derived from unstructured data analysis. We extracted interpretable topics from extensive text documents related to smart cities during the COVID-19 pandemic.