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Multivariate Data Envelopment Analysis to Measure Airline Efficiency in European Airspace: A Network-Based Approach

1
Department of Computer Science and Systems Engineering, University of Zaragoza, 50009 Zaragoza, Spain
2
Department of Business & Administration, University of Zaragoza, 50009 Zaragoza, Spain
3
Department of Management Engineering, Business Administration and Statistics, Technical University of Madrid, 28040 Madrid, Spain
*
Author to whom correspondence should be addressed.
Appl. Sci. 2019, 9(24), 5312; https://doi.org/10.3390/app9245312
Received: 24 October 2019 / Revised: 24 November 2019 / Accepted: 1 December 2019 / Published: 5 December 2019
(This article belongs to the Section Computing and Artificial Intelligence)
In this paper, data envelopment analysis (DEA) is applied to exhaustively examine the efficiency of the main airline companies in the European airspace by using novel input/output parameters: business management factors, network analysis metrics, as well as social media estimators. Furthermore, we also use network analysis to provide a better differentiation among efficiency values. Results indicate that user engagement, as well as the analysis of the position within the airspace-from an operative perspective, influence the efficiency of the airline companies, allowing a more comprehensive understanding of its functioning. View Full-Text
Keywords: data envelopment analysis; network analysis; social media; European airlines data envelopment analysis; network analysis; social media; European airlines
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Hermoso, R.; Latorre, M.P.; Martinez-Nuñez, M. Multivariate Data Envelopment Analysis to Measure Airline Efficiency in European Airspace: A Network-Based Approach. Appl. Sci. 2019, 9, 5312.

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