3. Areas and Modern Technologies of Industry 4.0 and 5.0
The proposed technology assessment model considers the affiliation of technologies with two complementary paradigms: Industry 4.0 and Industry 5.0.
Table 1 presents six key areas of industrial transformation (K1–K6) and the 22 modern technologies (L11–L64) assigned to them. Areas K1–K3 refer to typical features of Industry 4.0, such as automation, digitalization, and system integration, while K4–K6 reflect the assumptions of Industry 5.0, including human-centricity, sustainable development, and system resilience. The selection of technologies was based on a literature review and expert consultations. This classification serves as the foundation for the subsequent cause–effect and ranking analyses in this study.
To facilitate analysis and ensure interpretative clarity, a marking system is used that distinguishes the affiliation of technologies to individual areas. Transformation areas are marked with the symbol K (K1–K6), with K1–K3 representing Industry 4.0 and K4–K6 corresponding to Industry 5.0. In turn, modern technologies are coded as L11–L34 (technologies assigned to Industry 4.0) and L41–L64 (technologies characteristic of Industry 5.0). This structured labelling approach allows for consistent identification of components in the further part of the model, including in the DEMATEL influence matrices and in rankings generated using the PROMETHEE II method.
Automation and Connectivity (K1). The Automation and Connectivity area focuses on the integration of physical and digital systems to enhance production processes and ensure seamless data exchange improvement. Key technologies in this area enable the automation of operational tasks and remote control, fostering the development of intelligent, flexible, and connected industrial environments. The foundation here is reliable connectivity and securing the digital infrastructure.
Data-Driven Optimization (K2). This area focuses on using data to continuously improve processes, make decisions and increase operational efficiency. Through technologies such as artificial intelligence, data analytics, or advanced IT systems, companies can identify patterns, predict events, and optimize resources in real time. This approach is the basis for intelligent management in Industry 4.0.
Agility and Flexibility (K3). This area refers to the ability of companies to quickly adapt to changing market conditions, individual customer needs and operational disruptions. Thanks to flexible technologies such as cloud computing, 3D printing, or automated production systems, companies can produce differentiated products in a short time and in a more personalized manner, without sacrificing efficiency.
Human-Centricity (K4). This area of Industry 5.0 emphasizes the role of humans in an automated work environment. It is about creating technologies that support employee well-being, promote human–machine collaboration (e.g., through cobots), and enhance personalization and user comfort. Human-Centricity promotes an ethical approach to innovation and a balance between productivity and social values.
Sustainability (K5). This area focuses on the integration of sustainable practices in industrial processes. The aim is to minimize the negative impact of production activities on the environment by using technologies that support the circular economy, renewable energy usage, and the optimization of resource consumption. Sustainability in Industry 5.0 combines technological innovation with environmental responsibility.
Resilience (K6). Resilience refers to the ability of industrial systems to adapt, recover, and continue to operate despite disruptions—such as economic crises, climate change, or supply chain disruptions. In Industry 5.0, this means designing resilient technological and organizational structures that are able to respond swiftly, and learn from experience, while maintaining production continuity and quality.
The use of technologies characteristic of Industry 4.0 and 5.0 plays a crucial role in assessing the readiness of enterprises for digital transformation. These technologies not only determine the level of technical advancement of organizations but also reflect their capacity to adapt, integrate humans in production processes, and respond to changes in the environment.
Automation and Connectivity solutions, such as the IoT or 5G, enable the assessment of the level of automation and connectivity of systems that are the foundation of digital operations. Data-Driven Optimization technologies, such as AI and Big Data, are used to analyse processes and identify optimization potential, which reflects organizations’ maturity in knowledge and data management.
In turn, technologies from the Agility and Flexibility area, such as 3D printing or AR/VR, demonstrate a company’s ability to quickly respond to market needs and personalize production. The Human-Centricity area enables the assessment of whether the company considers the role of humans as active participants in processes, which is a key principle of the Industry 5.0 paradigm.
The Sustainability and Resilience dimensions enable the assessment of sustainable development and the ability of an organization to endure and adapt under crisis conditions. Such a comprehensive technological approach is the foundation for creating a framework for assessing the readiness of enterprises and indicates in which direction further transformation should be planned.
Internet of Things (IoT) (L11). The Internet of Things enables connectivity between machines, sensors, and systems in real time, which allows the collection and analysis of data from the entire production chain. The IoT increases operational transparency, automates processes, and supports data-driven decision-making, providing the foundation for smart factories.
Cybersecurity (L12). Cybersecurity is a set of strategies and tools designed to protect industrial systems from digital threats. In the context of Industry 4.0, it plays a key role in ensuring the data integrity and the stability of connected networks, minimizing the risk of attacks, operational disruptions, or loss of trust.
Wireless Communication/5G (L13). Wireless communication based on 5G technology provides ultra-fast data transmission, low latency and connection stability. This enables the implementation of advanced industrial applications such as autonomous robots, remote control, and augmented reality, improving communication between devices in real time.
Artificial Intelligence (AI) and Machine Learning (ML) (L21). Artificial intelligence and machine learning enable automatic pattern recognition in data and decision-making based on data—without the need to explicitly program every rule. In industry, they contribute to process optimization, predictive maintenance, and intelligent production control.
Big Data and Data Analytics (L22). Big Data and advanced data analytics allow for processing huge amounts of information from various sources. This allows companies to discover hidden patterns, identify inefficiencies, and better plan and predict operational activities.
IT Support Systems (L23). IT support systems include tools for resource management, production planning (ERP, MES), and performance and quality monitoring. They enable an integrated approach to enterprise management, supporting automation, and data-driven decision-making.
Cloud Computing (L31). Cloud computing enables flexible access to computing power and IT resources, without the need for on-premises infrastructure. In the context of industry, it increases scalability, facilitates real-time collaboration, and supports the rapid implementation of innovations.
3D Printing (Additive Manufacturing) (L32). Three-dimensional printing enables fast and flexible production of elements without the use of traditional tools and moulds. It facilitates product customization, shortens time to market, and allows for small-scale production with minimal material losses.
Robotics and Automation/Autonomous Production Systems (L33). Robotic and autonomous production systems facilitate independent execution of complex tasks without human intervention. They increase efficiency, reduce errors, and enable quick adaptation to dynamic production conditions.
Augmented and Virtual Reality (AR/VR) (L34). Augmented and virtual reality technologies support design, training, and remote management. They enable interactive process visualization and simulation of operations in secure, digital environments, increasing the flexibility and precision of operations.
Human-Centered Robotics (New-Generation Cobots) (L41). New-generation cobots are designed to work safely with humans in the production space. They facilitate the integration of human and machine competencies, supporting workers physically and cognitively, while increasing operational efficiency and safety.
Hyper-Personalized Production (L42). Hyper-personalized production enables the creation of highly personalized products tailored to the individual customer needs. It is based on data, flexible technologies, and advanced automation, responding to increasing customer expectations and supporting the on-demand production model.
Neuromorphic Computers and Brain–Machine Interfaces (L43). Neuromorphic computing systems and brain–machine interfaces facilitate direct communication between digital systems and the human nervous system. They support the development of intelligent decision support systems by combining technology with human biological functioning.
Ethical AI and Social Responsibility (L44). Ethical AI refers to an approach grounded in transparency, accountability, and adherence to societal norms in automation and decision-making processes. It promotes technologies that respect human rights, privacy, and principles of social justice.
AI Combined with Human Intelligence (L45). The integration of artificial intelligence with human cognitive capabilities leads to decision support systems where a machine augments human cognitive abilities. This synergy allows for more accurate, balanced, and contextually embedded decisions in complex industrial environments.
Sustainable Production and Circular Economy (L51). Sustainable Production and Circular Economy emphasizes minimizing resource consumption and reducing waste through reusing, recycling, and regenerating materials. These technologies support business models oriented towards long-term value, ecology, and energy efficiency.
Renewable Energy and Smart Grids (L52). The integration of renewable energy sources with smart grids enables dynamic management of energy production and distribution. These technologies increase energy independence, reduce greenhouse gas emissions, and integrate prosumers into the energy system.
Autonomous Vehicles and Drones (L53). Autonomous vehicles and drones support sustainable transport and logistics by optimizing routes, reducing fuel consumption and emissions. In the industrial sector, they are employed for infrastructure inspections, autonomous deliveries, and environmental monitoring in hard-to-reach places.
Biotechnology and Nanotechnology (L61). Biotechnology and nanotechnology play a pivotal role in enhancing the resilience of industrial, healthcare, and environmental systems. They enable the creation of advanced materials and intelligent pharmaceuticals, as well as solutions supporting the preservation of natural resources and public health.
Quantum Computing (L62). Quantum computing offers transformative computational capabilities, accelerating solutions to computationally complex problems. Their use can significantly strengthen an organization’s resilience to disruptions in the area of security, logistics, or risk modelling.
New Materials (L63). Advanced materials such as composites, self-healing materials, or ultra-strong alloys increase the durability of products and infrastructures. They support the design of systems resistant to extreme environmental conditions and dynamic changes in the market environment.
Digital Twin (L64). Digital twin technology enables the creation of virtual replicas of physical objects, enabling their ongoing monitoring, analysis, and optimization. It increases operational resilience by failure prediction, scenario simulation, and real-time decision support.
Table 2 proposes three perspectives for evaluating industrial transformation in which Industry 4.0 and Industry 5.0 technologies will be assessed: economic, process, and technological.
5. Results and Discussion
The application of the proposed multi-criteria approach to the assessment of technologies situated at the interface of two paradigms, Industry 4.0 and Industry 5.0, is presented below. The analysis covers six transformation areas (K1–K6), identified through a comprehensive literature review and expert consultations, and 22 modern technologies (L11–L64) related to them. The first three areas (K1–K3) correspond to the key features of Industry 4.0, such as digital automation, data-driven optimization, and intelligent system connections. The remaining areas (K4–K6) reflect the fundamental principles of Industry 5.0—human-centricity, sustainable development, and system resilience. The analysis directly addresses Q1 by identifying the technologies considered by experts to be the most strategic in the context of the transformation towards Industry 5.0. The assessment process involved eleven domain experts, invited from manufacturing firms, digital technology consultancies, and academic institutions in industrial innovation. The panel consisted of five experts specializing in production systems and six in digital transformation and Industry 4.0/5.0 strategies. All participants had a minimum of five years of relevant professional experience and held at least a doctoral degree (PhD). Each expert self-declared a high level of subject-matter familiarity. To minimize bias, all assessments were collected individually and anonymously. The experts assessed the strength of direct influence between individual areas of transformation, using a scale from 0 to 4. To ensure the reliability of the assessments, the Kendall coefficient of concordance
was calculated, which is a frequently used measure of the degree of agreement between independent assessments [
84].
The value
represents the sum of the squares of the deviations of the sums of the item ratings from their mean value. An analysis of inter-expert consistency, conducted on the basis of data obtained from 11 experts assessing 22 technologies, yielded a coefficient value of
, at
. The obtained result indicates a satisfactory level of compliance in the assessment of cause–effect relationships between the analysed technologies. In accordance with the DEMATEL methodology, individual initial impact matrices (1) were developed, which were then transformed (2) into an aggregated direct impact matrix,
A (
Appendix A,
Table A1), normalized (3) to the
N matrix (
Appendix A,
Table A2), and then transformed (4) to the total impact matrix
T (
Appendix A,
Table A3). As part of the analysis of the resulting interaction structure, a quantitative evaluation of the roles of individual components within the industrial transformation system was performed. Based on the total impact matrix, two indicators (5) were determined for each area (K1–K6) and each technology (L11–L64): centrality
, reflecting the hierarchy of key factors, and causality
, indicating the direction of the dominant influence. These values are presented in
Table 3. The obtained values enable the identification of both the key drivers of transformation and more reactive components that are influenced by other factors and that depend on the system context.
With regard to the centrality index , which reflects the degree of involvement of individual technologies in cause-and-effect relationships, it is possible to identify the most active and therefore the most important components in both paradigms.
Among the Industry 4.0 areas, the highest value of the centrality index (2.010) was obtained by K1 (Automation and Connectivity), followed by K2 (Data-Driven Optimization) and K3 (Agility and Flexibility). In turn, among the Industry 5.0 areas, the highest value (1.905) was observed for K6 (Resilience), followed by K5 (Sustainability) and K4 (Human-Centricity). The highest value observed within Industry 4.0 exceeds its counterpart for the Industry 5.0 area, and therefore the Industry 4.0 area is more important.
Among the technologies assigned to Industry 4.0, the most prominent are L12 (Cybersecurity), L11 (Internet of Things (IoT)), and L23 (IT Support Systems). These technologies should be regarded as key drivers in the context of designing a strategy for implementing digital transformation. The remaining technologies in this group, including L22, L33, and L31, demonstrate lower centrality levels and are likely to serve supportive or complementary roles.
A corresponding analysis for the set of technologies assigned to Industry 5.0 reveals the dominant roles of L42 (Hyper-Personalized Production), L63 (New Materials), and L52 (Renewable Energy and Smart Grids). These technologies occupy central positions within the network of interdependencies and should be serve as key reference points when developing strategies consistent with the assumptions of Industry 5.0. Other technologies, such as L64, L61, or L45, despite lower centrality indices, may nonetheless play an important role in the context of supporting long-term transformation processes.
The top-ranked technologies—L12 (Cybersecurity) and L11 (Internet of Things)—can be viewed as foundational enablers for both Industry 4.0 and 5.0. Their prioritization reflects both their relative maturity and the urgency of their deployment across sectors to support connectivity, data acquisition, and security in increasingly digitalized environments. In contrast, technologies such as L42 (Hyper-Personalized Production), while central to the Industry 5.0 vision, are perceived as more emergent and reliant on foundational layers such as IoT infrastructure, secure networks, and integrated data platforms. Therefore, the higher ranking of L12 and L11 does not diminish the relevance of Industry 5.0 solutions but rather highlights the staged nature of transformation—where enabling technologies are implemented first to create the conditions for downstream innovations.
Figure 2 provides a graphical representation of cause-and-effect relationships for Industry 4.0/5.0 areas.
The causality indicator enables the determination of the direction of interactions within the analysed system. A positive value of the indicator means that a given parameter exerts an influence on other elements of the network, while a negative value indicates a receiving role. In the analysis of transformation areas, the highest positive causality values were recorded for K1 (Automation and Connectivity), K5 (Sustainability), and K4 (Human-Centricity), suggesting that these areas act as primary drivers within the interaction structure. On the contrary, K2 (Data-Driven Optimization), K3 (Agility and Flexibility), and K6 (Resilience) exhibited negative values, which suggests their dependence on other elements of the system.
These findings reflect the typical progression of transformation: connectivity, automation, and data infrastructure (K1) serve as foundational enablers, paving the way for the development of more adaptive and resilient systems (K6). Strategically, K1 underpins the functioning of all other areas, particularly those characteristic of Industry 5.0. In
Figure 2, K1—due to its dominant centrality and causality values—is additionally highlighted using bold formatting to emphasize its systemic importance.
The position of individual technologies from these areas is visible in
Figure 3, which presents the system of connections in relation to both indicators.
Figure 2 and
Figure 3 employ bold formatting to draw attention to the most influential technologies. Notably, L12 has the highest centrality index, and L53 has the highest causality index within the DEMATEL-based structure.
In the set of Industry 4.0 technologies, the most pronounced influencing components are the positive values for L21 (Artificial Intelligence (AI) and Machine Learning (ML)), L13 (Wireless Communication/5G), and L34 (Augmented and Virtual Reality-AR/VR).
For Industry 5.0, strong potential impact is observed in the cases of L53 (Autonomous Vehicles and Drones), L62 (Quantum Computing), and L41 (Human-Centered Robotics, New-Generation Cobots).
Simultaneously, it is important to highlight technologies that function primarily as ‘influence receivers’—these include L64 (Digital Twin), L22 (Big Data and Data Analytics), and L23 (IT Support Systems). These technologies, although characterized by lower causality values, may serve as critical support components, reacting to changes initiated by other, more influential components.
Using the centrality index
and (6), a ranking of Industry 4.0 and 5.0 areas (
Table 4) and technologies (
Table 5) was developed. This distinction enables a separate assessment of the strategic significance of individual technologies and the domains in which they are implemented, offering a more comprehensive perspective on their transformational potential.
The ranking analysis shows that the highest-rated technology, based on the global preference flow, is L12, ahead of L11, L23, and L22. Technologies characteristic of Industry 5.0, including L42 and L63, also ranked high, confirming their growing role in the directions of transformation. Technologies at the bottom of the list, such as L43, L13, L34, L62, or L41, despite their lower position, may still serve complementary or specialized roles depending on the context of implementation.
In the ranking of transformation spheres, the top positions are occupied by K1 and K2, related to automation, digitalization, and process optimization in the spirit of Industry 4.0. A surprisingly high position is also achieved by K6, which represents the dimension of systemic resilience—a key component of Industry 5.0. The differentiation of values in
Table 5 indicates that not all transformation areas have an equal impact according to expert evaluations, which can help companies define investment and technology priorities.
In the next stage of the PROMETHEE II study, experts evaluated the extent to which each of the 22 technologies studied (L11–L64) contributes to the achievement of objectives within three key perspectives in assessing industrial transformation: U1—economic; U2—organizational (process-oriented); U3—technological. The evaluations were conducted using a five-point scale (where 5 meant very strong impact). The average values are presented in
Table 6, allowing the identification of those technologies considered the most universal and strategic for the development of industrial enterprises.
The consistency of expert assessments in this stage was further analysed using the Kendall coefficient of concordance . For the same group of 11 experts and 22 technologies, the coefficient value was obtained as , with , indicating a high level of agreement regarding the impact of the technology on the implementation of new solutions.
The resulting values were for DEMATEL and for PROMETHEE II. According to commonly accepted interpretative thresholds in MCDM research, a value of typically indicates strong agreement, while values between 0.50 and 0.70 reflect moderate agreement, considered sufficiently reliable for strategic assessments. In this context, the obtained values confirm that the expert judgments were sufficiently consistent to ensure the credibility of the aggregated results.
It should be emphasized that these evaluations were collected using a separate assessment form, independent of the form used in the DEMATEL analysis. Maintaining methodological separation between data sources enables the triangulation of results, thereby enhancing the credibility and transparency of the applied multi-criteria decision-making approach [
85]. Such a procedure is of significant importance when making strategic technology-related decisions in the context of long-term transformation.
The results presented in
Table 6 indicate that technologies L12 (Cybersecurity), L11 (Internet of Things (IoT)), L42 (Hyper-Personalized Production), and L52 (Renewable Energy and Smart Grids) obtained the highest average scores in all three perspectives (marked in bold in
Table 6). This suggests that these technologies are perceived as strategically critical from the points of view of both economic efficiency (U1) and the improvement of organizational processes (U2), as well as the development of technological potential (U3). The obtained results directly address research question Q1, indicating the technologies with the highest implementation priority in the context of the transition to Industry 5.0. The evaluation of technologies representing Industry 5.0, such as L42 or L53, as high-impact indicates the growing importance of the human-centric approach and sustainability in modern industrial models. On the other hand, technologies such as L62, L43, L41, or L53 received relatively lower scores, which may indicate their more specialized or complementary nature in the transformation structure. It is worth emphasizing that lower scores do not imply a lack of relevance in specific industry contexts—they may rather indicate the need for targeted implementation in specific applications.
The final analysis involved a comparative evaluation of all 22 technologies across the three separate transformation perspectives (U1—Economic; U2—Organizational; U3—Technological). The comparison of differences presented in
Table 7 between technology assessments in individual perspectives provides an answer to research question Q2, revealing the dependencies and relationships between decision-making criteria.
For each technology, the differences between the ratings assigned to the different perspectives were calculated. This comparative approach makes it possible to determine in which areas a given technology is perceived as more useful or more dominant.
Table 7 presents a summary of these differences in the form of comparative values (e.g., U1−U2, U1−U3, etc.) for each of the 22 technologies. The interpretation of the results is based on the sign and magnitude of the difference: a positive value suggests that a given technology received a higher score in the first of the two compared perspectives, and a negative value suggests a higher score in the second perspective.
The data presented in
Table 7 indicate that technologies such as L11, L12, L21, L32, L44, and L63 received significantly higher scores in the economic perspective (U1) compared to the organizational (U2) and technological (U3) perspectives. This suggests their strategic value in terms of financial efficiency and cost optimization. In contrast turn, technologies such as L34, L45, and L53 exhibit strongly negative values in the U1–U3 comparison, indicating that they are rated much higher from a technological perspective than from an economic one. Additionally, technologies L13, L53, and L51 display minimal differences between perspectives, suggesting their relatively balanced usefulness across all dimensions of assessment. The use of such a comparison makes it possible to identify not only the most universally applicable technologies but also those that have advantages in specific aspects of industrial transformation. This provides practical guidance for prioritizing implementations. In the final stage of the evaluation, within the PROMETHEE II model, each of the 22 technologies (L11–L64) was assigned an appropriate type and class of preference function. Depending on the characteristics of the technology, either quantitative functions (e.g., based on measurable units) or qualitative functions (based on expert assessments) were applied. For the quantitative functions, parameters and reference units were also defined to facilitate managerial interpretation and practical implementation. All assignments are presented in
Table 8. Additionally, each technology was assigned a dominant transformation perspective (U1–U3), in which its implementation is particularly impactful. This categorization was based on the results of the previous ranking analysis and validated through expert consultation.
In the literature, several classes of preference functions are distinguished [
86]. The most commonly used ones include the following: class 1—a function without a discrimination threshold; class 2—a function with a fixed threshold value; class 3—a linear preference function. The selection of the appropriate type of preference function—qualitative or quantitative—determines the assignment of a specific parameter to each function (
Table 9). This parameter can take one of three values: 0, 1, or 2. The value 2 indicates a strong association between the given technology and a specific perspective, while the value 0 signals a low likelihood that the given perspective is relevant for the assessed technology.
Considering the values from
Table 9 and the weighting coefficients from
Table 4, the final form of the differences (
Table 10) between the evaluation perspectives for each technology is determined based on Equation (7).
Based on the PROMETHEE II method, the top-ranked technologies within each evaluation perspective can be summarized as follows:
Economic perspective (U1): L42 (Hyper-Personalized Production), L52 (Renewable Energy and Smart Grids), L64 (Digital Twin);
Organizational perspective (U2): L12 (Cybersecurity), L22 (Big Data and Data Analytics), L45 (AI Combined with Human Intelligence);
Technological perspective (U3): L11 (Internet of Things—IoT), L23 (IT Support Systems), L63 (New Materials).
This summary enables easier cross-perspective comparison and supports decision-makers in identifying the most strategically relevant technologies in line with their organizational priorities.
In the final stage of the PROMETHEE II method’s application, three key parameters were calculated for each of the three analysed perspectives: leaving flow (8), entering flow (9), and net flow (10). These parameters form the basis for the final ranking of the transformation assessment perspectives, reflecting their overall preference level in the context of Industry 4.0 and 5.0. The values are presented in
Table 11.
Based on the obtained results, it can be concluded that the economic perspective (U1) obtained the highest net flow value (356.78), indicating its dominant role in the overall assessment of the analysed technologies. This suggests that the technologies included in this study are most closely aligned with this perspective.
Based on the technology ranking in
Table 4 and the association of the U1 perspective with the technologies presented in
Table 8, the technologies identified as most important for U1 can be ranked as follows: Hyper-Personalized Production (L42), Renewable Energy and Smart Grids (L52), Digital Twin (L64), Robotics and Automation/Autonomous Production Systems (L33), Cloud Computing (L31), 3D Printing-Additive Manufacturing (L32), Sustainable Production and Circular Economy (L51), Human-Centered Robotics, and New-Generation Cobots (L41).
The technological perspective (U3) ranked second with a positive net score (72.69), indicating its growing importance in the context of long-term infrastructure development, innovation, and the advancement of production systems. It also suggests a significant impact of this perspective on transformation processes.
The technologies most strongly associated with U3 include the Internet of Things (IoT) (L11), IT Support Systems (L23), New Materials (L63), Biotechnology and Nanotechnology (L61), Autonomous Vehicles and Drones (L53), Quantum Computing (L62), Wireless Communication/5G (L13), and Neuromorphic Computers and Brain–Machine Interfaces (L43).
In contrast, the organizational perspective (U2) recorded a negative value (429.47), indicating its relatively lower importance within the analysed set of technologies—or its need for additional support in the context of implementing industrial solutions.
This result suggests that the assessed technologies are less aligned with organizational and process-oriented transformation goals. This may stem from implementation challenges at the operational level or from the fact that organizational outcomes tend to be more dispersed and harder to evaluate objectively.
The ranking of the most important technologies for U2 is as follows: Cybersecurity (L12), Big Data and Data Analytics (L22), AI Combined with Human Intelligence (L45), Ethical AI and Social Responsibility (L44), Artificial Intelligence AI and Machine Learning ML (L21), and Augmented and Virtual Reality AR/VR (L34).
This hierarchy of perspectives and corresponding technologies provide practical guidance for decision-makers in planning implementation priorities and identifying areas requiring further technological or organizational support.
The observed precedence of the economic perspective (U1) over technological (U3) and organizational (U2) factors stems from expert evaluations rather than the model’s inherent structure. Experts assessed the relevance of each perspective in the context of industrial transformation, resulting in the ordering U1 > U3 > U2, as reflected in the PROMETHEE II ranking shown in
Table 11. This indicates that economic feasibility and return on investment remain dominant considerations in strategic decision-making, even within the broader Industry 5.0 context. The finding aligns with common managerial practice, where resource allocation for new technologies and organizational change is primarily driven by profit–loss assessments. This indicates a potential disconnection between the aspirational dimensions of sustainability and human-centricity and the economic priorities of decision-makers. From a managerial perspective, this underlines the need to integrate financial rationale with innovation and sustainability to facilitate the practical adoption of future-oriented technologies.
The comparison of rankings across the three perspectives U1, U2, and U3 provides a direct answer to research question Q3. The results clearly demonstrate that the adopted assessment perspective has a significant influence on the technology hierarchy. Some technologies are highly rated in technological terms and may have lower value in economic or organizational terms and vice versa.
The results of this study are consistent with previous analyses on technology prioritization in the context of Industry 4.0 and 5.0.
For example, the research conducted by Albayrak and Erkayman [
87] showed that vertical integration is a key technology influencing success factors in Industry 4.0 implementation. A hybrid F-BWM and CoCoSo approach was applied to identify and evaluate these factors.
In the context of small- and medium-sized enterprises (SMEs), Ozdemir [
88] developed a performance evaluation model based on a hybrid SF-AHP–WSM approach, incorporating criteria such as software, manufacturing, and external partners. This model emphasizes the role of data integration and automation of information flows, which aligns with our findings regarding technologies L22–L23.
Regarding AI applications in manufacturing, the literature review conducted by del Real Torres et al. [
89] highlights the potential of Deep Reinforcement Learning (DRL) to improve the resilience and adaptability of manufacturing processes, outperforming traditional methods.
This confirms the importance of AI-based technologies, such as L21–L22, identified as important in our study. The consistency of the results with the literature confirms the validity of the applied MCDA approach and its usefulness in the analysis of technology priorities and strategic planning of industrial transformation.
Across industries, technologies related to AI, the IoT, data integration, and cybersecurity consistently emerge as core components of industrial development strategies of the industrial sector, reinforcing their central role in long-term competitiveness and innovation.