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Journal: Adm. Sci., 2024
Volume: 14
Number: 295

Article: A Six Sigma and DEA Framework for Quality Assessment in Banking Services
Authors: by Enrique Delahoz-Domínguez, Adel Mendoza-Mendoza and Rohemi Zuluaga-Ortiz
Link: https://www.mdpi.com/2076-3387/14/11/295

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