1. Introduction
Need crafting involves intentionally altering behaviors or thoughts to fulfil psychological needs [
1,
2]. From a self-determination theory (SDT) perspective, a person engages in self-directed crafting behavior to satisfy three basic psychological needs: autonomy (i.e., when a person’s actions are experienced as the result of choice), competence (i.e., when a person experiences mastery and efficacy from their interactions with their immediate environment), and relatedness (i.e., when a person experiences a sense of belonging among other people) [
3,
4,
5]. To achieve
autonomy crafting, one must proactively express one’s feelings, values, interests, and preferences, alongside taking more control over one’s activities and tasks.
Competence crafting comes about by deliberately creating opportunities for mastery and skill development, driven by a willingness to learn and awareness of one’s capabilities. Lastly,
relatedness crafting is realized through intentionally building relationships characterized by care, closeness, and sincerity [
2]. The desire for active participation in need fulfilment aligns with SDT’s emphasis on people’s proactive nature [
2,
6].
Despite the infancy of need crafting in SDT, Laporte and colleagues [
2] developed and validated a scale for Belgian adolescents to measure this proactive approach to need satisfaction and its positive outcomes. Results supported the psychometric properties of the scale in a non-work context. More specifically, a hierarchical model best represented the scale’s multi-dimensionality, showing moderate to large correlations with the three types of need crafting and substantial correlations with the global need crafting factor. However, they modeled the general need crafting factor using a third-order approach [
2]. This approach is rarely implemented and critiqued by methodologists for unrealistic constraints in practice [
7,
8] and lacking substantive sense [
9,
10]. Consequently, bifactor models have been favored in which items are simultaneously used to assess their own dimensions and a general factor [
10]. Other SDT studies using bifactor modeling successfully demonstrated that psychological need satisfaction [
11], motivation [
12], and need supportive/thwarting behaviors [
13] are best represented by this type of hierarchical model. The current study subsequently used a bifactor model as an alternative to explore the multi-dimensionality of the need crafting scale (NCS) and to source evidence for its construct validity.
The positive outcomes of need crafting were demonstrated through its associations with need-based experiences [
2,
14], energy, work motivation, and work engagement [
15,
16]. Intervention studies revealed increased need satisfaction [
17], self-regulation, and subjective vitality, along with decreased need frustration, amotivation, perceived stress [
18], and depression [
19]. These benefits were evident for adolescents [
2,
14] and adults [
17], including those in highly stressful circumstances [
18,
19]. Another study [
20] explored autonomy crafting among employees without adapting the original scale items for the work context. Despite this, the study reported positive outcomes in employee performance linked to autonomy satisfaction and work engagement. These studies highlight need crafting’s significance, but also point to its restricted workplace application. Its underexplored nature in this context limits our understanding of its context-specific relevance and generalizability, potentially resulting in missed opportunities for improving employee functioning and developing effective intervention strategies. Hence, we investigated correlations with proposed ‘outcome’ variables like need satisfaction and the motivational process initiated by need crafting. These associations will also serve as evidence for the criterion validity of the NCS. Furthermore, discriminant validity will be established between need crafting and job crafting to indicate that the two constructs are minimally related [
21].
Validating the NCS and exploring the motivational processes initiated by need crafting contribute to the literature in several important ways: First, while SDT traditionally emphasized self-determination [
3,
22], studies have highlighted others’ rather than one’s own role in achieving it (e.g., [
4,
23,
24]). However, we demonstrate how individuals can proactively meet their own needs, particularly in the workplace, thereby broadening the scope of SDT and its application in occupational psychology. Second, analyzing bifactor models advances the methodological debate within SDT studies [
25]. We specifically investigated if need crafting follows a hierarchical structure, similar to basic psychological needs [
11], motivation [
12], and need supporting/thwarting behaviors [
13], allowing for differentiation between the extent of need crafting (a ‘quantitative’ dimension) and the various methods for need crafting (i.e., ‘qualitatively’ different ways of crafting). Third, drawing from and extending the foundational work of Laporte and colleagues [
2], our study sheds light on the complex, multi-dimensional nature of need crafting and its operational dynamics (i.e., within and across categories and cross-dimensional) in the workplace. Last, we clarify the conceptual and operational distinctions between these proactive behaviors in differentiating between need and job crafting. On a practical level, we provide organizational leaders with actionable insights for enhancing employee wellbeing, performance, and retention, as well as a psychometrically sound tool for measuring changes in need crafting post-intervention.
4. Results
Table 1 indicates the competing measurement models tested to determine the best-fitting model. Model 1a included the six crafting factors (i.e., autonomy, competence, and relatedness awareness; and autonomy, competence, and relatedness action). In this model, the items were regressed onto their a priori factors and the six factors were allowed to correlate. Model 2 was similar, but an extra factor, a method factor, was added as the last item of each subscale, which was negatively phrased [
2]. While differing in content from their positive counterparts, these negatively worded items may share a common (i.e., negative) method. Negatively phrased questions tend to cluster together, irrespective of their subscales, leading to the introduction of a method factor to account for the variance shared among them [
55].
After specifying Model 2, the three negatively phrased action items were deleted as they did not load significantly onto their a priori factors when controlling for the method factor.
Figure 1 visually represents this model. We also deleted these items from the previous model for comparison purposes, resulting in Model 1b. We retained each awareness component’s negatively phrased item since they loaded significantly onto their a priori factors and the method factor.
Models 3 and 4 both represented hierarchical models. In Model 3, the items were allowed to load onto their a priori (also called specific) factors and onto a general factor that captures need crafting. All factors in this model were orthogonal, as [
27] recommended. In Model 4, the items were allowed to load onto their a priori factors, and these lower-order factors were then regressed onto a higher-order (or second-order) need crafting factor. The lower-order factors were uncorrelated with each other, as recommended by [
27].
Figure S1 in the Supplementary Materials visually represent Models 1b, 3 and 4.
Table 1 shows that the correlated six-factor model, with a method factor for the negatively phrased items, delivered the best fit, highest CFI and TLI, and the lowest RMSEA and SRMR values. These fit indices also met their pre-determined cut-off criteria. The findings also revealed that the general factor was poorly defined, evidenced by small factor loadings on the general factor, particularly in comparison to the loadings on the specific factors. Therefore, Hypothesis 1 is unsupported. All subsequent analyses were based on Model 2.
In addition to model fit, the models’ factor loadings were also evaluated. Items’ standardized factor loadings should ideally be above 0.70, with loadings higher than 0.50 also being acceptable [
56]. As can be seen from
Table 2, all factor loadings were significant, and most were above 0.50.
The correlations between the six need crafting factors are presented in
Table 3. All correlations were significant, in the expected direction, and mostly had medium to large effect sizes. Within the same category, the awareness components correlated very strongly (
r = 0.52 to 0.76), particularly between autonomy and competence awareness (
r = 0.76). These associations indicate a significant interplay in participants’ cognitive perceptions across these domains. At the same time, the action components also showed strong correlations among themselves (
r = 0.49 to 0.61), notably between competence and related action (
r = 0.61). These correlations suggest that behaviors aimed at meeting these needs are interconnected. The cross-category correlations (awareness to action for the same need) were large (
r = 0.51 to 0.70), particularly between relatedness awareness and action (
r = 0.70). These correlations indicate that an individual’s awareness of how a particular need could be satisfied strongly links with their actions to fulfill that need. While the correlations between awareness in one domain and actions in another (i.e., cross-dimensional correlations) are present (
r = 0.22 to 0.67), they are generally weaker than those in the same category or need. This indicates that awareness of how one need (e.g., competence) could be satisfied is associated with the actions aimed at fulfilling a different need (e.g., autonomy or relatedness). The reliability coefficients exceeded 0.70, except autonomy action crafting (ω = 0.57). Together, the correlations and internal consistency coefficients further support the instruments’ factorial structure.
The above model fit, factor loadings, reliability, and correlations within the NCS support the scale’s construct validity.
4.1. Discriminant Validity
Discriminant validity was evaluated by assessing the correlations between the JCQ and the NCS. Correlations between the two instruments should not exceed 0.80, which could indicate that the two instruments essentially measure the same construct [
57]. The significant correlations were mostly small-to-medium in effect size (
r = 0.15 to 0.48), indicating the two constructs’ relatedness yet independence (see
Table 4).
As seen in
Table 4, the need crafting factors mostly had medium to large (i.e., strong) correlations among themselves (
r = 0.23 to 0.76). The only exception was the correlation between autonomy action and relatedness awareness (
r = 0.23), which is a small effect. Similarly, strong correlations were observed between the job crafting dimensions (
r = 0.23 to 0.74). The correlation between relatedness and cognitive crafting was especially strong (
r = 0.74), suggesting a tight interplay between how individuals shape their social connections and their mental strategies for engaging with tasks. The correlations between need crafting and job crafting show that only small-to-medium effect sizes existed (
r = 0.12 to 0.48), indicating discriminant validity between the two instruments. These findings were, therefore, supportive of Hypothesis 2. Interestingly, cognitive crafting shows a stronger relationship with the need crafting types than task and relatedness crafting.
4.2. Criterion Validity
Criterion validity was assessed by incorporating need satisfaction, turnover intention, and work effort into the structural model. As depicted in
Table 5, the relationships between the need crafting factors and the ‘outcome’ variables were significant (except between competence awareness and turnover intention) and in the expected directions. Need crafting was positively related to need satisfaction (supporting Hypothesis 3), engagement, and work effort. Need crafting was negatively associated with turnover intention. Furthermore, there were significant correlations between the need crafting elements and their relevant need satisfaction elements. For example, autonomy action and autonomy awareness were strongly associated with autonomy satisfaction (
r = 0.56 and
r = 0.50). Similarly, this was the case with competence action and competence awareness in relation to competence satisfaction (
r = 0.66 and
r = 0.55), as well as with relatedness action and relatedness awareness in relation to relatedness satisfaction (
r = 0.57 and
r = 0.50).
Mediation analysis was conducted to test the hypotheses of the need crafting dimensions’ indirect effect on the identified ‘outcome’ variables (i.e., work engagement, turnover intention, and work effort). The motive behind each crafting component is to enhance its associated need-based experience. For example, autonomy crafting is aimed towards enhancing autonomy satisfaction. Consequently, 18 different models were specified; six crafting dimensions multiplied by three outcomes. Although the crafting awareness and action dimensions were modeled separately, we controlled for the opposite dimension in each model. For example, when we modeled the outcomes of autonomy crafting awareness, we controlled for the effect of autonomy crafting action by adding it as a covariate in the model. The results of the indirect effects are reported in
Table 6, and the direct effects in
Table 7. The supplementary file shows the indirect effect figures (
Figures S2–S19) to save space.
Table 6 shows that autonomy crafting awareness had positive indirect associations with work engagement (β = 0.42) and work effort (β = 0.06), whereas it had a negative indirect association with turnover intention (β = −0.34).
Table 7 shows that the direct effects of autonomy crafting awareness on work effort (β = 0.48) and turnover intention (β = 0.29) were significant, but this was not the case for work engagement (β = 0.03). Therefore, it could be argued that autonomy crafting awareness only indirectly affects work engagement. The direct effect on turnover intention was positive rather than negative, contradicting expectations. Autonomy crafting action also had positive indirect associations with work engagement (β = 0.41) and work effort (β = 0.06) but a negative indirect association with turnover intention (β = −0.33). The direct effects of autonomy crafting action were only significant for work engagement (β = −0.12). This negative effect contradicts expectations. Resultantly, autonomy crafting action directly and indirectly affected work engagement, whereas it only indirectly affected work effort and turnover intention.
Competence crafting awareness had positive indirect associations with work engagement (β = 0.54) and work effort (β = 0.27) but a negative indirect association with turnover intention (β = −0.26). The direct associations of competence crafting awareness, in turn, were significant for all three factors: work engagement (β = −0.21), turnover intention (β = 0.49), and work effort (β = 0.29). These negative and positive effects on work engagement and turnover intention contradict expectations. Nevertheless, all three factors (i.e., work engagement, turnover intention, and work effort) had significant indirect and direct associations with competence crafting awareness. Competence crafting action had positive indirect associations with both work engagement (β = 0.28) and work effort (β = 0.14) but a negative indirect association with turnover intention (β = −0.13). However, the direct effect of competence crafting action was only significant for turnover intention (β = −0.36). Competence crafting action had indirect and direct associations with turnover intention but only indirect associations with work engagement and work effort.
Relatedness crafting awareness had positive indirect associations with work engagement (β = 0.31) and work effort (β = 0.13) but a negative indirect association with turnover intention (β = −0.25). The direct associations with relatedness crafting awareness were significant for both work engagement (β = −0.19) and work effort (β = 0.45) but not for turnover intention (β = 0.01). This negative effect contradicts expectations. Relatedness crafting action also had positive indirect associations with both work engagement (β = 0.10) and work effort (β = 0.04) but a negative indirect association with turnover intention (β = −0.25). The direct effects from relatedness crafting action were only significant with work engagement (β = 0.25). Relatedness crafting action, directly and indirectly, affected work engagement, whereas it only indirectly affected work effort and turnover intention.
In conclusion, the results provided support for Hypotheses 4 to 6. In supporting these hypotheses, additional evidence is provided for the criterion validity of the NCS. Hypotheses 7 to 9 received partial support because not all the direct relationships examined were significant.
5. Discussion
The study aimed to validate an adapted version of the short form of the NCS within a work context using a bifactor framework. Additionally, it aimed to gather evidence for the instrument’s discriminant and criterion validity and to explore the motivational process through which need crafting associates with employee functioning.
Our results supported a six-dimensional structure where the dimensions of need crafting were strongly related. Contrary to the hypothesis and previous findings [
2], a single overarching factor explaining their commonality was absent. Consequently, we conclude that the need crafting dimensions are connected (and therefore ‘qualitatively’ distinct), but they are not uniformly influenced by a single (or ‘quantitative’) need crafting factor. Put differently, employees had distinct perceptions of their specific need crafting activities but lacked a general impression of need crafting as a whole. This also indicates that no total overall score should be considered for the NCS. This outcome is not surprising when considering that there is neither an underlying continuum of need crafting, nor any predictable ordering between the different types of need crafting, unlike the motivational regulations outlined in SDT. We suggest that researchers aim to duplicate these results, even if only employing bifactor modeling for methodological reasons (e.g., capturing construct-relevant multi-dimensionality), similar to our approach. The items were found to be valid indicators of their a priori specified factors and mostly measured them consistently. Our results also yielded three interesting insights into the internal dynamics of the NCS. First, the correlation coefficients indicated a strong interconnectedness within the awareness and action components, underscoring a coherent perception of how needs can be crafted and a unified approach to crafting them. Second, the translation from awareness to action is strong but varies by need, with relatedness showing a stronger awareness–action link compared to autonomy and competence. Third, cross-dimensional interpretations revealed that awareness in one domain (especially autonomy) significantly associates with actions related to other needs. Together, these results provide evidence for the construct validity of this adapted version of the NCS.
The instrument yielded sufficient discriminant validity with job crafting, indicating it is related to but different from job crafting despite originating from it [
2]. Furthermore, results supported the criterion validity of the NCS as the need crafting dimensions related positively to need satisfaction, work effort, work engagement, and turnover intention. These results support earlier findings demonstrating that need crafting initiatives benefit need-based experiences, wellbeing, and performance [
2,
14,
17,
20].
Moreover, need crafting initiated a motivational process that positively affected work engagement and effort while negatively impacting turnover intention. These findings mean that employees who engaged in need crafting felt more involved, enthusiastic, and committed to their work. They also put more effort into their job tasks. At the same time, these employees were less likely to consider leaving their jobs. This aligns with the research of [
14], which discovered that adolescents’ wellbeing is directly impacted by need crafting and also mediated by need satisfaction. In SDT research, need satisfaction often serves as a mediator to explain the motivational processes affecting employee performance and wellbeing [
20,
58]. The current study corroborates these earlier findings and further supports the criterion validity of the NCS.
Some notable direct associations support the importance of need crafting in achieving its aim of improving need-based experiences. For example, while employees’ awareness of opportunities to craft autonomy, competence, and relatedness positively influenced their work effort, an increased awareness of their potential to craft for autonomy and competence was associated with a higher intention to leave the organization. Consequently, fulfilling these needs becomes crucial in counteracting the effect of mere awareness on turnover intentions. Similarly, when employees took control of their tasks and recognized their strengths and supportive colleagues, they experienced reduced work engagement (in the absence of need fulfilment). These direct, unintended consequences are consistent with cognitive dissonance theory [
59], suggesting that people may experience negative outcomes when there are discrepancies in their mental experiences, such as engaging in crafting that does not lead to positive need-based experiences.
It is noteworthy that relatedness crafting generally poses fewer risks in terms of direct unintended consequences. Aside from the case where awareness of potential positive interactions reduced work engagement without relatedness satisfaction, relatedness crafting showed more positive than negative outcomes. For instance, employees who recognized the value of good relationships within the organization not only invested more effort and were less inclined to leave but also became more engaged when they actively created or engaged in supportive relationships. The link with reduced intentions to leave aligns with job embeddedness theory [
60]—strong formal or informal connections in the organization reduce the likelihood of leaving due to reluctance to lose these connections [
61]. Furthermore, actively pursuing positive interactions underscores the engaging nature of such relationships. We recommend additional research into identifying which specific dimensions of crafting trigger motivation, and what types of motivation are elicited, to gain deeper insights into its outcomes. Previous studies support this (refer to [
62] for a comprehensive review), which have shown that the quality of motivation plays a significant role in explaining employee functioning. Another fruitful avenue is to include individual differences in motivational orientations (i.e., autonomy, controlled, and impersonal) that could moderate the relations.
Theoretical and Practical Implications of This Study
The current study advances our understanding of need crafting in multiple ways. It provides evidence for the psychometric properties of the adapted NCS in a work setting. Contradicting prior research [
2], our findings suggest that the scale is not best represented by a singular overarching factor, whether modeled as a second-order or a bifactor. This finding highlights the complex nature of need crafting and suggests that it should not be reduced to a single dimension. Furthermore, it reveals that not all constructs within SDT are suited to hierarchical organization. Extending the work of [
2], our work highlights the internal dynamics of the NCS; awareness and action are interconnected with stronger relationships within the same category or need, and with more nuanced relationships across different dimensions. We also established that need crafting is distinct from job crafting despite its origins in the latter. This distinction underscores our argument that, despite their shared proactive basis, need crafting and job crafting are conceptually and operationally distinct. This distinction (together with the findings on employee functioning) is also crucial for understanding the role need crafting plays in employee behavior and wellbeing.
Regarding employee functioning, the study showed that need crafting successfully improved need-based experiences, leading to positive outcomes like increased work effort and engagement and decreased intention to leave. In this way, we broaden SDT by acknowledging the proactive role of the individual in shaping their need-based experiences and work-related functioning. However, removing need satisfaction from the equation resulted in varying effects based on the type of crafting (and action vs. awareness) and the specific outcome, suggesting a need for a more nuanced approach to the construct. These unique outcomes further verify that each form of need crafting is uniquely different, reinforcing the argument that they should not be merged into a single need crafting score. This stance aligns with [
34], who made a similar case regarding the basic psychological needs. The differential impact of awareness versus crafting raises the question of whether awareness should be considered an integral part of need crafting, a topic we revisit later. Overall, the study underscores the relevance and generalizability of the NCS and need crafting in the workplace.
6. Limitations and Recommendations for Future Research
A few limitations to the study are worth mentioning and should be considered when results are interpreted. First, the study relied on cross-sectional data. While cross-sectional studies may be valuable for investigating new areas [
63], as is the case with need crafting, they have limitations in establishing causality and calculating mediating effects. Their specified time frames can also introduce memory biases [
64,
65]. Second, the study was conducted in a single organization with a relatively small sample. While this could affect the generalizability of the results, [
21] mention that validation studies could be conducted incrementally, starting with a single organization and extending to nationwide or even cross-cultural studies. Third, while self-reporting still holds various noteworthy advantages [
66], it may lead to common method variance [
67] and differences between cultures [
68]. Fourth, despite using various strategies to ensure a heterogenous sample, potential selection bias could affect the findings [
69]. Fifth, the reliability of the autonomy crafting action scale continues to be an issue. Other researchers have previously noted this problem and attributed it to the scale’s lack of adaptation in the workplace [
20]. Despite our efforts to adapt the scale in this study, the issue persisted. Future research should focus on using (intensive) longitudinal designs among larger and more representative samples. Last, given that the negatively phrased action items did not significantly load onto their pre-determined factors after accounting for the method factor, we advise researchers to keep these items in their initial models pending further evidence in other contexts.
Generally, the variance in outcomes between awareness and action components is not surprising, as these components often yield different results [
70,
71]. However, future research could help better understand the differential direct associations depending on whether it is awareness or action and the outcomes at play. Furthermore, individuals must be aware of resources that can satisfy their needs. Once aware, they can then take steps to meet those needs [
2]. However, while awareness is crucial for initiating the crafting process, it may not be a direct part of the crafting activity. Including awareness as part of the process may lead to confusion between causes and effects. Moreover, awareness might coincide with or come before a person’s confidence in their crafting abilities, a key factor for acting [
72]. Thus, we suggest that future studies explore how awareness and action related to need crafting occur in sequence rather than simultaneously. The field could benefit from incorporating additional sources of need satisfaction, such as supervisors’ interpersonal styles [
73], to provide a more comprehensive understanding from both top-down and bottom-up perspectives. While the current study focused solely on need satisfaction, future research should examine the roles of need unfulfillment and frustration [
74] as potential mediators.
7. Conclusions
Our study has made significant strides in understanding need crafting within the workplace, revealing a nuanced six-dimensional structure of the construct. This structure, where dimensions of need crafting are closely interrelated yet distinct, along with the high validity of items for their specified factors, underscores the construct validity of the adapted NCS. Additionally, the NCS demonstrated sufficient discriminant validity from job crafting, affirming that, although related and sharing a common origin (i.e., proactivity), need crafting represents a distinct concept. The results further bolster the criterion validity of the NCS, showing positive correlations with need satisfaction, work effort, and work engagement, and a negative correlation with turnover intention. This indicates that need crafting not only differentiates from job crafting but also actively enhances employees’ work experience and inclination to stay within an organization. Engaging in need crafting activities seems to initiate a motivational process, leading to increased work engagement and effort and a decreased desire to leave.
However, the study also points to the complexity of need crafting’s impact when need satisfaction is excluded, highlighting that the effects vary depending on the specific type of crafting (action vs. awareness) and the outcome considered.