An Empirical Study of Social Loafing Behavior among Public Officers in South Korea: The Role of Trust in a Supervisor, Perceived Organizational Support, and Perceived Organizational Politics
Abstract
:1. Introduction
2. Theoretical Background and Hypotheses
2.1. Trust in Supervisor and Social Loafing
2.2. Mediating Role of Perceived Organizational Support
2.3. Moderating Role of Perceived Organizational Politics
2.4. Integrated Model: Moderated Mediation Effect
3. Methodology
3.1. Sample and Procedure
3.2. Measures
3.2.1. Trust in a Supervisor
3.2.2. Perceived Organizational Support (POS)
3.2.3. Perceptions of Organizational Politics (POP)
3.2.4. Social Loafing Behavior
3.2.5. Control Variables
3.3. Analytical Method
4. Results
4.1. Validity and Common Method Bias Checks
4.2. Hypothesis Testing
5. Discussion
5.1. Theoretical Contributions
5.2. Managerial Implications
5.3. Limitations and Future Research Directions
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A. Sampling Process
Appendix B. Measurements
- I am sure that I fully trust my supervisor (0.741).
- My supervisor is open and upfront with me (0.708).
- I believe my supervisor has high integrity (0.756).
- In general, I believe my supervisor’s motives and intentions are good (0.723).
- My supervisor is always honest and truthful (0.814)
- I think my supervisor treats me fairly (0.770).
- I can expect my supervisor to treat me in a consistent and predictable fashion (0.836).
- I can turn to my supervisor for help when I need it (0.861).
- My supervisor tries to solve the problems I face as much as possible (0.900).
- My supervisor has expertise that can improve my work (0.767).
- I defer responsibilities I should assume to other people (0.758).
- I make less effort on the job when other people are around to do the work (0.691).
- I do not do my share of the work (0.670).
- I make less effort than other members of my work group (0.751).
- I avoid performing housekeeping tasks as much as possible (0.588).
- I take it easy if other people are around to do the work (0.690).
- I defer customer service activities to other people if they are present (0.591).
- My organization cares about my opinions (0.682).
- My organization really cares about my well-being (0.655).
- My organization strongly considers my goals and values (0.686).
- Help is available from my organization when I have a problem (0.676).
- My organization shows very little concern for me.(R) (0.749).
- My organization values my contributions to the organization (0.766).
- My organization is willing to help me if I need a special favor (0.737).
- When it comes to pay raises and promotion decisions, policies are irrelevant (0.708).
- Agreeing with powerful others is the best alternative in this organization (0.632).
- Promotions around here are not valued much, because how they are determined is so political (0.596).
- I have seen changes made here that only serve the purposes of a few individuals, not the whole work unit or department (0.558).
- Sometimes it is easier to remain quiet than to fight the system (0.718).
- Favoritism, rather than merit, determines who gets good raises and promotions around here (0.726).
- Telling others what they want to hear is sometimes better than telling the truth (0.760).
- It is safer to think what you are told than to make up your own mind (0.723).
- Inconsistent with organizational policies, promotions in this organization generally do not go to top performers (0.754).
- Rewards such as pay raises and promotions do not go to those who work hard (0.574).
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1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | |
---|---|---|---|---|---|---|---|---|---|
1. Sex | |||||||||
2. Age | −0.05 | ||||||||
3. Education | 0.06 | −0.24 ** | |||||||
4. Rank | −0.03 | 0.67 ** | −0.03 | ||||||
5. Tenure | 0.01 | 0.81 ** | −0.33 ** | 0.75 ** | |||||
6. Trust in Supervisor | −0.07 | 0.02 | −0.04 | −0.03 | −0.03 | (0.944) | |||
7. POS | 0.03 | 0.03 | 0.01 | 0.09 | 0.01 | 0.47 ** | (0.931) | ||
8. POP | 0.14 * | 0.05 | 0.03 | 0.08 | 0.11 † | −0.51 ** | −0.49 ** | (0.896) | |
9. Social Loafing | 0.03 | −0.05 | 0.09 | −0.04 | −0.04 | −0.21 ** | −0.24 ** | 0.25 ** | (0.851) |
Mean | 0.55 | 37.90 | 2.77 | 1.93 | 17.65 | 3.60 | 3.07 | 3.00 | 2.10 |
SD | 0.50 | 7.40 | 0.74 | 0.72 | 8.15 | 0.57 | 0.59 | 0.60 | 0.47 |
χ2 (df) | △χ2 (△df) | CFI | TLI | SRMR | RMSEA | |
---|---|---|---|---|---|---|
Research Model (4 factors) | 852.390 (518) | - | 0.932 | 0.926 | 0.056 | 0.050 |
Alternative model 1 (3 factors) | 1420.836 (521) | 568.446 (3) *** | 0.816 | 0.802 | 0.100 | 0.082 |
Alternative model 2 (2 factors) | 2001.722 (523) | 1149.332 (5) *** | 0.698 | 0.676 | 0.125 | 0.104 |
Alternative model 3 (1 factor) | 2600.458 (524) | 1748.068 (6) *** | 0.576 | 0.546 | 0.141 | 0.123 |
Path | Estimate | S.E | T | p | Lower | Upper |
---|---|---|---|---|---|---|
TIS → SLB | −0.111 | 0.044 | −3.047 | 0.002 | −0.219 | −0.047 |
TIS → POS | 0.333 | 0.080 | 4.142 | 0.000 | 0.175 | 0.491 |
POS → SLB | −0.303 | 0.078 | −3.876 | 0.000 | −0.457 | −0.150 |
TIS*POP → POS | −0.182 | 0.059 | −3.057 | 0.002 | −0.298 | −0.065 |
TIS*POP → SLB | −0.053 | 0.061 | −0.872 | 0.383 | −0.173 | 0.067 |
POS*POP → SLB | 0.245 | 0.084 | 2.925 | 0.003 | 0.081 | 0.409 |
Dependent Variable: SLB | ||||
---|---|---|---|---|
Mediator | Indirect Effect | SE | 95%CI | |
LL | UL | |||
POS | −0.062 | 0.023 | −0.108 | −0.016 |
Value of POP | Indirect Effect | SE | p | 95%CI | |
---|---|---|---|---|---|
LL | UL | ||||
−1 SD | −0.282 | 0.084 | 0.001 | −0.446 | −0.118 |
M | −0.101 | 0.035 | 0.004 | −0.169 | −0.033 |
1 SD | −0.009 | 0.017 | 0.597 | −0.042 | 0.024 |
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Kim, J.Y.; Jeung, W.; Kang, S.-W.; Paterson, T.A. An Empirical Study of Social Loafing Behavior among Public Officers in South Korea: The Role of Trust in a Supervisor, Perceived Organizational Support, and Perceived Organizational Politics. Behav. Sci. 2023, 13, 498. https://doi.org/10.3390/bs13060498
Kim JY, Jeung W, Kang S-W, Paterson TA. An Empirical Study of Social Loafing Behavior among Public Officers in South Korea: The Role of Trust in a Supervisor, Perceived Organizational Support, and Perceived Organizational Politics. Behavioral Sciences. 2023; 13(6):498. https://doi.org/10.3390/bs13060498
Chicago/Turabian StyleKim, Jin Young, Wonho Jeung, Seung-Wan Kang, and Ted A. Paterson. 2023. "An Empirical Study of Social Loafing Behavior among Public Officers in South Korea: The Role of Trust in a Supervisor, Perceived Organizational Support, and Perceived Organizational Politics" Behavioral Sciences 13, no. 6: 498. https://doi.org/10.3390/bs13060498
APA StyleKim, J. Y., Jeung, W., Kang, S. -W., & Paterson, T. A. (2023). An Empirical Study of Social Loafing Behavior among Public Officers in South Korea: The Role of Trust in a Supervisor, Perceived Organizational Support, and Perceived Organizational Politics. Behavioral Sciences, 13(6), 498. https://doi.org/10.3390/bs13060498