1. Introduction
Research indicates that effective programs involve the entire school community, with peer students playing a pivotal role in preventing bullying (
Ttofi and Farrington 2012).
One of the principal characteristics of the TEI program is that it involves the entire school community, and the joint efforts of all members of the community are the key to success (
González-Bellido 2021). In the TEI program, older or more experienced students, called tutors, undergo training to support and guide their younger peers, known as tutees. The program’s innovative dual-triangle intervention creates a strong emotional support network, with students serving as emotional tutors for lower-grade peers. In bullying situations, students approach their designated emotional tutor, who, if necessary, initiates a dialogue between the victim’s tutor and the alleged aggressor’s tutor to explore resolutions. If mediation fails, the TEI program coordinator, a teacher, actively intervenes in conflict resolution. This intervention mechanism aims to encourage both vertical and horizontal interaction, allowing the involved parties to collaborate initially before resorting to higher authorities (
González-Bellido 2015).
Peer tutoring is not only a strategy against bullying but also a way to build an inclusive and collaborative school culture. This approach promotes crucial values like empathy and respect, offering students a space for understanding and strengthening emotional bonds, thereby creating a more cohesive and inclusive school community (
González-Bellido 2015).
The effectiveness of the TEI program in reducing instances of bullying and improving the school environment has been demonstrated by recent research (
Ferrer-Cascales et al. 2019;
Sainz et al. 2023). Furthermore, it has been found that the TEI program has a positive impact on the personal well-being of students who show higher levels of self-esteem and self-efficacy in schools where the program has been implemented (
Soto-García and Sainz 2023).
Essential interpersonal skills encompass empathy, defined as the ability to understand and adopt the perspective of another (
Tortosa-Jiménez 2018). Empathy is crucial in establishing robust and meaningful relationships with others and is considered an essential aspect of healthy or positive psychological and emotional development (
Moya-Albiol 2014). Thus, empathy involves the capacity to comprehend the feelings of others, which is a critical factor in managing the emotional and social landscape of adolescence (
Jolliffe and Farrington 2006b).
It Is necessary to distinguish between affective and cognitive empathy to identify specific deficits in the various roles involved in bullying (
Van Noorden et al. 2015). Cognitive empathy refers to the ability to understand and adopt the perspective of others, while affective empathy involves experiencing and sharing the experiences and emotions of others (
Jolliffe and Farrington 2006b).
Several studies (
Ang and Goh 2010;
Bhau and Tung 2020;
Utomo 2022) show an inverse relationship between both affective and cognitive empathy and bullying. In the study by
Noorden et al. (
2017), they note a lower empathy perception for bullies, victims, and bully-victims compared to uninvolved peers.
Salavera et al. (
2021) found victims had higher empathic concern, but both victims and bullies showed similar results in affective and cognitive empathy. Deficits in cognitive empathy may contribute to aggressors’ lack of understanding, while deficits in affective empathy may hinder experiencing and sharing victims’ emotions (
Van Noorden et al. 2015).
Young people displaying pro-social attitudes and behavior have higher levels of empathy than those who are the perpetrators or victims of bullying (
Oliva-Delgado et al. 2011). The lack of empathy on the part of aggressors is an important factor within the phenomenon of bullying in schools, given that in the majority of cases, the aggressor is unable to put themselves in the place of the victim or understand their feelings (
Armero et al. 2011;
Van Noorden et al. 2015). According to
Albaladejo-Blázquez et al. (
2016), aggressors have a maladaptive or dysfunctional profile, which is associated with a lack of empathy, aggressive behavior, difficulty in following rules, and school absenteeism, among others. Additionally,
Thornberg and Jungert (
2013) note that basic moral sensibility, referring to the capacity of a person to feel empathy and compassion for another may influence the response of spectators or bystanders.
The TEI program is based on the conviction that fostering positive and pro-social attitudes and behavior is essential to eradicating this type of violence and other relational conflicts during adolescence (
Cañas-Pardo 2017;
Moya-Albiol 2014). The peer tutoring strategy is based on mutual peer support among schoolmates; that is, working to build closer relationships and reinforce feelings of empathy (
Álvarez and González 2008).
The TEI program stands out as a unique and highly effective approach in the realm of peer mentoring. This program distinguishes itself by its emphasis on emotional connection and empathy between tutors and tutees, creating an atmosphere of mutual support and promoting comprehensive socioemotional development. The peer-to-peer relationship fosters a sense of belonging and collaboration. The emphasis on emotional connection not only makes a significant difference but also constitutes the core of TEI’s success. By promoting relationships based on empathy, a deeper bond is formed between tutors and tutees, facilitating a more comprehensive understanding of individual needs and fostering a learning environment where trust and respect are paramount. Through peer mentoring, emotional and social aspects are addressed, enabling students not only to progress academically but also to develop valuable interpersonal skills for life (
González-Bellido 2015,
2021).
In this context, the research question posed in this study is as follows: does the TEI program have a significant impact on the development of social skills and empathy?
In response to this question, this study aims to assess the impact of the TEI program on the relational competencies of students. Additional specific research objectives are as follows:
To observe the levels of social skills and empathy among different roles involved in bullying (non-involved, victim, bully, and bully-victim).
To compare the level of social skills of students attending TEI schools and non-TEI schools.
To compare the level of empathy of students attending TEI schools and non-TEI schools.
2. Materials and Methods
To achieve these research objectives, a transversal, descriptive, ex post facto study was conducted using a quantitative methodology. The research consisted of a comparative study of schools implementing the TEI program (TEI schools) and those that did not (non-TEI schools).
The dependent variables in this study are social skills, empathy, and bullying. The independent variable is the type of school depending on the implementation of the TEI program (TEI schools and non-TEI schools).
2.1. Participants
A total of 738 first- to fourth-year ESO (Educación Secundaria Obligatoria) students participated in this study. As shown in
Table 1 the sample was fairly evenly balanced in terms of gender, with 388 boys and 350 girls.
Participants were selected using an intentional, non-probability sampling method, selecting three schools where the TEI program was implemented and another three schools where the program was not implemented but with similar sociodemographic characteristics in order for the application of the TEI program to be the only significant variable.
The participating schools were located in three autonomous communities of Spain (Comunidad Valenciana, Extremadura, and Castilla y León), and one TEI school and one non-EI school were selected from each community. Thus, the final sample consisted of 338 students from TEI schools and 400 students from non-TEI schools (
Table 2).
The TEI schools participating in this study all had implemented the TEI program for a minimum of two years given that, according to the author of the program (
González-Bellido 2015), the TEI requires a period of at least two years to involve the entire school community.
2.2. Instrument
Data were collected using a standard questionnaire that incorporated various scales.
The first part of the questionnaire collected sociodemographic data (gender, age, school year, autonomous community, and school) for the analysis and comparison of the responses.
The phenomenon of bullying in schools was evaluated using the European Bullying Intervention Project Questionnaire—EBIP-Q (
Ortega et al. 2016). This instrument consists of 14 items with 5 response options from 0 (never) to 4 (always) and provides a score on two dimensions of bullying: victimization (α = 0.84) and aggression (α = 0.73).
The Social Skills Evaluation Scale (Escala para la Evaluación de las Habilidades Sociales) (
Oliva-Delgado et al. 2011) was used to analyze student perceptions of their own social skills. The scale consists of 12 items with 7 response options: 1—totally false, 2—false, 3—somewhat false, 4—neither true nor false, 5—somewhat true, 6—true, and 7—totally true. The scale provides a global score for student social skills (α = 0.69), as well as specific scores for three dimensions: communication and relational skills (α = 0.74), assertiveness (α = 0.75), and conflict resolution skills (α = 0.80).
The Basic Empathy Scale-BES by
Jolliffe and Farrington (
2006a), in its validated Spanish version (
Villadangos Fernández et al. 2016), was used to evaluate levels of student empathy. The scale consists of 20 items with a 5-option, Likert-type response scale: 1—completely disagree; 2—disagree; 3—neither agree nor disagree; 4—agree; and 5—completely agree. The scale measures two dimensions: affective empathy (α = 0.85) and cognitive empathy (α = 0.79).
3. Procedure and Data Analysis
The questionnaires were administered online using the Jot-form application and using a single link to ensure the anonymity of the responses. The data collection process took place during the academic course 2020–2021. The research project received prior approval from the university research ethics committee, and the consent and authorization of parents and/or legal guardians of participants were requested.
After obtaining the necessary consent, a specific date was scheduled to administer the questionnaire. Before answering the questionnaires, students were thoroughly informed about the purpose of the research project. They voluntarily agreed to participate, with the assurance of anonymity and the confidentiality of their answers, in accordance with the research ethics guidelines of the Universidad Francisco de Vitoria, the Universidad de Córdoba, and the Universidad Autónoma de Madrid.
Students completed the questionnaires at school during class time in the presence of their teacher. A member of the research team was also present to address any questions or concerns that the students may have had.
Regarding the data analyses, firstly, we identified the roles of non-involved, victims, bullies, and bully-victims among the participants based on their responses to the EBIP-Q instrument, following the criteria below:
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Non-involved: If participants scored less than 3 on all items in both dimensions (victimization and aggression).
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Victim: If the participant scored 3 or higher on at least one item in the victimization dimension and scored less than 3 on all items in the aggression dimension.
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Bully: If the participant scored 3 or higher on at least one item in the aggression dimension and scored less than 3 on all items in the victimization dimension.
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Bully-victim: If the participant scored 3 or higher on at least one item in both the victimization and aggression dimensions.
To determine the influence of the TEI program on the relational competencies of ESO students, a comparison was made of the scores obtained by students attending TEI and non-TEI schools.
It is important to note that the scores for social variables (social skills and empathy) and all their different dimensions have been converted to a centesimal numeration, from 0 to 100, to facilitate analysis and interpretation.
The data were analyzed using the IBM SPSS STATISTICS suite, version 29, (IBM: Armonk, NY, USA) and the tables and graphs were created with Excel. Parametric tests were conducted (Chi-square tests, ANOVA, and Student’s t-test) to verify the research hypotheses, calculating the effect size with Cohen’s d and eta squared.
4. Results
4.1. Social Skills and Empathy in Different Roles Involved in Bullying
Differences in levels of social variables, such as social skills and empathy, were analyzed based on different roles (non-involved, victim, bully, and bully-victim).
Figure 1 displays mean scores in various dimensions of social skills, including communication skills, assertiveness, and conflict resolution skills, for different bullying roles (non-involved, victim, bully, and bully-victim).
In the dimension of communication skills, it is observed that mean scores are quite similar across different roles, with victims obtaining the lowest mean score (M = 51.61; SD = 22.77) and bullies obtaining the highest mean score (M = 54.57; SD = 21.04). Regarding assertiveness, non-involved individuals and victims have the highest mean scores (M = 70.78; SD = 19.30 and M = 70.52; SD = 21.58, respectively), while bullies have the lowest mean score in assertiveness (M = 61.90; SD = 21.31).
In the dimension of conflict resolution skills, the mean scores are quite similar across different bullying roles, with participants in the bully-victim role obtaining the lowest mean score (M = 54.49; SD = 22.19).
In
Figure 2, mean scores in the dimensions of empathy (affective and cognitive) for different bullying roles are depicted. In the dimension of cognitive empathy, victims achieved the highest mean score (M = 71.79; SD = 17.22), while bully-victims recorded the lowest mean score (M = 61.37; SD = 18.41). Regarding affective empathy, participants categorized as non-involved (M = 58.96; SD = 16.49) and victims (M = 58.54; SD = 18.48) obtained the highest mean scores. However, participants categorized as bullies (M = 53.84; SD = 15.42) and bully-victims (M = 55.49; SD = 16.99) recorded the lowest mean scores in affective empathy.
In
Table 3, descriptive statistics for various dimensions of social skills (communication skills, assertiveness, and conflict resolution skills) and empathy (cognitive and affective) are presented across different bullying roles (non-involved, victim, bully, and bully-victim).
ANOVA tests were conducted to examine differences in the dimensions of social skills and empathy among different roles (see
Table 4). Regarding the social dimensions of empathy, a statistically significant effect was observed only in the assertiveness dimension (F(3, 726) = 4.603;
p < 0.01; η
2 = 0.02). In the empathy dimensions, a significant effect was found in cognitive empathy (F(3, 726) = 7.784;
p < 0.001; η
2 = 0.03) but not in affective empathy (
p = 0.127).
To assess significant differences in the assertiveness dimension among different bullying roles, we applied the multiple comparisons test using the Tukey statistic, and the results are presented in
Table 5. It can be observed that significant differences in assertiveness exist only between the non-involved and bully-victim roles (t(726) = 2.89;
p < 0.05; d = 0.34).
We also conducted the multiple comparisons test using the Tukey statistic for the dimension of cognitive empathy. As shown in
Table 6, significant differences in cognitive empathy were observed between the non-involved and bully-victim roles (t(726) = 4.27;
p < 0.001; d = 0.49), as well as between victims and bully-victims (t(726) = 4.42;
p < 0.001; d = 0.59).
4.2. Differences in Social Skills among TEI and Non-TEI School Students
As shown in
Figure 3, the average scores of TEI school students were higher in the dimensions of assertiveness (TEI schools: M = 72.88; DT = 19.60 and non-TEI schools: M = 66.81; DT = 20.22) and conflict resolution skills (TEI schools: M = 60.26; DT = 20.20 and non-TEI schools: M = 56.77; DT = 20.48). The results of the Student’s
t-test for independent samples show that these differences are significant for both assertiveness (t(736) = 4.125;
p < 0.001; d = 0.305) and conflict resolution skills (t(736) = 2.322;
p < 0.05; d = 0.172).
For communication and relational skills, the average scores of students of non-TEI schools were slightly higher (M = 53.55; DT = 22.03) than TEI school students (M = 53.23; DT = 24.44). However, the Student’s t-test for independent variables shows that these differences are not statistically significant (p = 0.851).
For social skills, students of TEI schools scored on average higher (M = 60.49; DT = 14.09) than non-TEI schools (M = 57.94; DT = 13.08). The Student’s t-test for independent samples shows these differences are statistically significant (t(736) = 2.545; p < 0.05; d = 0.188). That is, in general terms, it was observed that students from TEI schools have higher levels of social skills compared to students of non-TEI schools.
4.3. Differences in Empathy among TEI and Non-TEI School Students
Regarding the differences in levels of empathy among TEI and non-TEI students, (
Figure 4) the results show that students of TEI schools scored higher on average than students of non-TEI schools in all dimensions of empathy: cognitive empathy (TEI schools: M = 71.94; DT = 16.18 and non-TEI schools: M = 66.11; DT = 17.04), affective empathy (TEI schools: M = 59.97; DT = 17.58 and non-TEI schools: M = 56.80; DT = 16.17), and total empathy (TEI schools: M = 65.36; DT = 14.79 and non-TEI schools: M = 60.99; DT = 14.67).
The Student’s t-test for independent samples shows that these differences are statistically significant in all dimensions: cognitive empathy (t(736) = 4.740; p < 0.001; d = 0.350), affective empathy (t(736) = 2.555; p < 0.05; d = 0.189), and total empathy (t(736) = 4.018; p < 0.001; d = 0.297). Thus, it can be affirmed that students at TEI schools show higher levels of empathy than students at non-TEI schools.
4.4. Roles Involved in Bullying in TEI and Non-TEI Schools
After categorizing participants into different roles involved in bullying (non-involved, victim, bully, and bully-victim), we can observe their incidence in TEI and non-TEI schools.
Table 7 presents the results of frequencies and percentages for each category.
It can be observed that in TEI schools, there is a higher percentage of non-involved students (70.3%) compared to the percentage of non-involved students in bullying in non-TEI schools (64.8%). Additionally, it is also noted that the percentage of bully-victims is higher in non-TEI schools (16.8%) than in TEI schools (7%). After applying the Chi-square test (χ2 = 16.836), it is observed that these differences are significant (p < 0.001).
5. Discussion
This section presents the principal findings of the study and their implications, with the hope of providing insight into how to address the phenomenon of bullying in schools and create a safer and more positive learning environment for students. Drawing on the obtained results and aligning them with the literature review, we can conclude that our first hypothesis, anticipating lower levels of empathy and social skills in students involved in instances of bullying, has found partial support in the findings.
Concerning social skills, the absence of these skills appears to be associated with difficulties in social integration and the onset of bullying cases, corroborating earlier studies (
Castro et al. 2017;
Ferrel et al. 2015;
González-Vallejo 2015;
Rodríguez-Hidalgo et al. 2021). Although victims display lower scores in communication skills, the differences are not statistically significant in most dimensions compared to the non-involved, bullies, and bully-victims. Surprisingly, bullies exhibit higher scores in communication skills, although these differences are not statistically significant. However, in the assertiveness dimension, differences are significant, with non-involved and victims standing out, which is consistent with earlier studies (
Dueñas Buey and Serna Varela 2009).
Although the results do not entirely confirm a generalized decrease in empathy and social skills in students involved in bullying, they do reveal differentiated patterns based on specific roles. Higher levels of empathy and assertiveness are observed in the non-involved and victims of bullying, while bully-victims show lower levels of conflict resolution skills and empathy, and bullies exhibit lower levels of empathy. These findings are in line with previous research indicating that students directly involved in cases of bullying generally lack effective social competencies (
Castro et al. 2017;
González-Vallejo 2015;
Marquina Candia 2018;
Mendoza and Maldonado 2017).
Understanding these specific patterns of empathy and social skills can provide valuable insights for designing intervention strategies adapted to different roles and the particular needs of each group, recognizing the complexities and variations present in students’ social skills and empathy. This nuanced understanding underscores the importance of tailored intervention programs to address the multifaceted nature of bullying dynamics in school settings.
Furthermore, we have observed that in educational institutions that have implemented the TEI program, there is a higher percentage of students not involved in bullying and a lower percentage of bully-victims compared to educational institutions without this prevention program, confirming the fourth hypothesis of this study.
The TEI program is a valuable tool that empowers students to be true agents of change in their schools. This bullying prevention strategy works to develop social skills and emotional strategies, empathy, and solidarity while bolstering the feeling of community and belonging in schools. Previous research has confirmed the effectiveness of the program in enhancing the school environment and reducing instances of bullying and cyberbullying (
Ferrer-Cascales et al. 2019;
Sainz et al. 2023).
The results of our study suggest that the TEI program can have a positive impact on the personal and social development of students, bolstering their capacity to peacefully resolve conflicts and fostering feelings of empathy for others. Students in schools that have implemented the TEI program generally score higher in social skills, especially assertiveness and conflict resolution skills, compared to students in schools that have not implemented the program. This confirms our second research hypothesis. These results are also in line with the findings of previous studies showing that peer support programs are effective in improving the social skills of students (
Albaladejo-Blázquez et al. 2016;
Ferrer-Cascales et al. 2019).
We also found that students of TEI schools show higher levels of empathy, confirming our third research hypothesis. Here again, these findings confirm those of previous research suggesting that empathy is a psychological predictor of bullying and that aggressors generally have lower levels of empathy (
Albaladejo-Blázquez et al. 2016;
García-Visús et al. 2021).
Thus, this study confirms that the TEI program empowers students to be models and guides for their peers through the development of social skills and emotional strategies that are effective in resolving conflicts and fostering empathy and solidarity among schoolmates (
González-Bellido 2015;
Linaje and Cotán Fernández 2020). These results suggest that the TEI program can play an important role in promoting a safe and positive environment in schools and preventing instances of bullying.
6. Conclusions
The phenomenon of bullying poses a significant challenge for adolescents and young people, profoundly affecting their emotional well-being, personal growth, and social integration. This study delves into the social and emotional dynamics that shape the lives of secondary school (ESO) students in the context of the TEI program for bullying prevention.
Our findings underscore the need for ongoing research on the psychological well-being of young people, considering contextual factors such as family life and social environment. Future investigations should explore how family relationships, social support, and school dynamics may act as risk or protective factors in bullying instances, influencing psychological well-being and mental health.
Furthermore, recognizing the co-morbidities of bullying and mental health is crucial. Establishing the relationship between these factors and developing effective strategies to address these issues should be a priority. Training teachers and staff to identify and handle bullying is essential. Empowering educators with the necessary tools not only aids in preventing or mitigating bullying but also provides crucial support to students facing mental health difficulties due to aggression and abuse. Thus, continuous efforts are needed to understand the intricate relationship between bullying and mental health and develop effective intervention strategies.
In the current era dominated by Internet addiction and constant connectivity, understanding the impact of digital behaviors on prosocial and aggressive tendencies becomes paramount. Investigating how virtual experiences influence empathy and aggressive behaviors is crucial for developing preventive and intervention strategies in the context of bullying. The TEI program stands out by addressing both traditional bullying and cyberbullying, aiming to foster a safe online environment and enhance overall well-being in educational settings.
Looking ahead, it is crucial to recognize the need for comparative studies between the TEI program and other bullying prevention initiatives. Such research endeavors would allow for a more comprehensive evaluation of the impact of different approaches on reducing bullying and improving educational coexistence. These comparative studies could shed light on the particular strengths of the TEI program in relation to other existing programs, identifying the most effective practices and providing a more comprehensive understanding of how different intervention strategies can influence school dynamics. Additionally, by examining and comparing multiple programs, more robust recommendations for the implementation of education policies focused on promoting a safe, inclusive, and respectful school environment could be derived. This comparative perspective is vital for optimizing interventions and addressing the multifaceted challenges associated with bullying in educational environments.
For a more inclusive vision, future research should focus on the experiences of minority and vulnerable groups, exploring the incidence and consequences of bullying based on factors such as gender, ethnicity, sexual orientation, or disability.
Despite these insights, this study has limitations. Data were collected through self-report questionnaires, introducing potential response bias. The ex post facto nature of this study limits establishing causality within the results. An experimental design with pre–post measures and control groups could strengthen future studies.
As a prospective direction, implementing a longitudinal study with control and experimental groups is recommended. This would allow for a more rigorous examination of the causal relationships between bullying, social skills, and mental health in TEI schools. Methodological refinements, such as pre–post measures and control groups, would contribute to a nuanced understanding of intervention dynamics over time.
In conclusion, this study emphasizes the ongoing importance of preventing bullying, developing social skills, and promoting empathy among ESO students. The TEI program, involving students, teachers, and families, is a step toward creating a safe and healthy school environment, fostering values of respect and mutual support. The goal is to continue working towards an educational setting where each student can realize their full potential.