Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology
Abstract
:1. Introduction
2. Theoretical Background
2.1. Digital Capabilities
2.2. Dynamic Capabilities
2.3. Digital Transformation
2.4. Micro-, Small-, and Medium-Sized Enterprises
- operate as independent entities separate from large enterprises;
- are typically established and managed by their owners, who face the associated risks;
- have a relatively small number of employees;
- have a limited range of products or services;
- have a modest market share and a small customer base; and
- help to access resources like funding, external advice, and government assistance.
2.5. Stakeholders
2.6. Sustainability through Digital Transformation
2.7. Technology Absorptive Capacity
3. Methodology
- to identify the critical capabilities within the organization for achieving sustainability through DX;
- to determine the importance of stakeholders in achieving a successful DX; and
- to establish the technologies that MSMEs can employ in DX to achieve sustainability.
3.1. Designing
- RQ1: What critical capabilities are required for MSMEs to achieve sustainability through DX?
- RQ2: What are the roles of stakeholders in promoting sustainability through DX in MSMEs?
- RQ3: Which are the leading technologies that positively impact sustainability through DX in MSMEs?
3.2. Conducting
3.3. Data Acquisition
3.4. Data Analysis
4. Results
4.1. Characteristics of Academic Articles
4.2. Critical Capabilities Required for MSMEs to Achieve Sustainability through DX
4.2.1. Organizational Culture
4.2.2. Adopt a Quality Management Framework
4.2.3. New Type of Managers
4.2.4. Education and Training
4.2.5. Workplace Environment
4.3. Roles of Stakeholders in Promoting Sustainability through DX in MSMEs
4.3.1. Crisis Management
4.3.2. Meeting Expectations
4.3.3. Promoting Innovation
- Process innovation aims to reduce the use of raw materials, hazardous waste, and climate impact in production while improving employees’ work efficiency.
- Organizational innovation involves reorganizing interactions and adopting a new management approach with an environmental focus embedded in the organizational culture and supported by top management.
- Product innovation focuses on designing reusable, easily recyclable, and more durable products.
4.3.4. Skills Development
4.4. Leading Technologies That Positively Impact Sustainable through DX in MSMEs
4.4.1. Artificial Intelligence
4.4.2. Big Data
4.4.3. Business Management Software
4.4.4. Cloud Computing
4.4.5. Social Media Platforms
4.4.6. Internet
5. Discussion
5.1. Organizational Culture as a Critical Aspect
5.2. Promotion Innovation as a Main Role of Stakeholders
5.3. Big Data as a Leading Technology
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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Inclusion Criteria | Exclusion Criteria |
---|---|
Peer-reviewed publications | Adopt a vision of Industry 4.0 as a key element for digital transformation |
Publications in English | Discuss just the benefit of one technology |
Publication years: 2019–2023 | Focus on mathematical models or algorithms |
Field: environmental sciences, green sustainable science technology, environmental studies, management, business, and economics | Other field |
Publications focus on analyzing sustainability through digital transformation | Propose a framework or strategy |
Keywords + Eligibility Criteria | 2023 | 2022 | 2021 | 2020 | 2019 | Total |
---|---|---|---|---|---|---|
Sustainability and Digital transformation | 39 | 93 | 68 | 36 | 5 | 241 |
Sustainability and Digital transformation and Key capabilities | 2 | 1 | 3 | 3 | 0 | 9 |
Sustainability and Digital transformation and SME | 1 | 5 | 3 | 0 | 1 | 10 |
Sustainability and Digital transformation and MSME | 2 | 0 | 0 | 0 | 0 | 2 |
Sustainability and Digital transformation and Stakeholder | 6 | 20 | 10 | 9 | 0 | 45 |
Total number of publications per year | 50 | 119 | 84 | 48 | 6 |
Keywords − Eligibility Criteria | Selected Publications after Removing Duplicates | Percentage Related to 241 Publications |
---|---|---|
Sustainability and Digital transformation | 26 | 10.79% |
Sustainability and Digital transformation and Key capabilities | 4 | 1.66% |
Sustainability and Digital transformation and SME | 8 | 3.32% |
Sustainability and Digital transformation and MSME | 1 | 0.41% |
Sustainability and Digital transformation and Stakeholder | 20 | 8.30% |
Total number of publications | 59 | 24.48% |
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Martínez-Peláez, R.; Ochoa-Brust, A.; Rivera, S.; Félix, V.G.; Ostos, R.; Brito, H.; Félix, R.A.; Mena, L.J. Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology. Sustainability 2023, 15, 11221. https://doi.org/10.3390/su151411221
Martínez-Peláez R, Ochoa-Brust A, Rivera S, Félix VG, Ostos R, Brito H, Félix RA, Mena LJ. Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology. Sustainability. 2023; 15(14):11221. https://doi.org/10.3390/su151411221
Chicago/Turabian StyleMartínez-Peláez, Rafael, Alberto Ochoa-Brust, Solange Rivera, Vanessa G. Félix, Rodolfo Ostos, Héctor Brito, Ramón A. Félix, and Luis J. Mena. 2023. "Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology" Sustainability 15, no. 14: 11221. https://doi.org/10.3390/su151411221