Exploring a Pathway to Sustainable Organizational Performance of South Korea in the Digital Age: The Effect of Digital Leadership on IT Capabilities and Organizational Learning
Abstract
:1. Introduction
- RQ1: What is the role of digital leadership on sustainable organizational performance in South Korea?
- RQ2: How do digital leaders’ IT capabilities impact sustainable organizational performance?
- RQ3: What is the impact of digital leaders’ abilities of organizational learning on sustainable organizational performance?
2. Literature Review and Hypothesis
2.1. Relationship between Digital Leadership and Sustainable Organizational Performance
2.2. The Effect of Digital Leadership on IT Capabilities and Organizational Learning Capabilities
2.3. The Effect of IT Capabilities and Organizational Learning on Sustainable Organizational Performance
2.4. The Mediating Role of IT Capabilities
2.5. The Mediating Role of Organizational Learning
2.6. Proposed Model
3. Methodology
3.1. Sample and Data Collection
3.2. Measurement of Variables
3.3. Construct Validity Analysis
4. Empirical Results
4.1. Structural Model
4.2. Hypothesis Testing
5. Empirical Results
5.1. General Discussion
5.2. Theoretical Contribution and Practical Implications
5.3. Conclusions
5.4. Limitations and Future Research Recommendations
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A. Questionnaire
I. Industry Type. (1 = Manufacturing, 2 = Service, 3 = Both, 4 = Others) |
II. Firm Size(employees). (1 = 1 to 10, 2 = 11 to 20, 3 = 21 to 50, 4 = 51 to 100, 5 = 101 to 500, 6 = More than 500) |
III. Job Position. (1 = Staff, 2 = Senior staff or Assistant manager, 3 = Section chief or Deputy head of the department, 4 = Head of the department or Above) |
IV. Experience(years). (1 = 1 to 4, 2 = 5 to 10, 3 = over 10) |
1. Digital Leadership (1 = strongly disagree; 5 = strongly agree). Ulutaş & Arslan [73]; Erhan, Uzunbacak, & Aydin [28]; Shin, Mollah, & Choi [6] |
DL1: Supervisor/leader raises the awareness of the employees of the institution about the risks of information technologies |
DL2: Supervisor/leader raises awareness of the technologies that can be used to improve organizational processes |
DL3: Supervisors/leaders determine the ethical behaviors required for informatics practices together with all stakeholders |
DL4: The supervisor plays an informative role in reducing resistance to innovations brought by information technologies. |
DL5: Leaders share his/her own experiences about technological possibilities that will increase the contribution of their colleagues to the learning of organizational structure |
DL6: In order to increase participation in the corporate vision, a digital leader guides the employees of the institution about the technological tools that can be used. |
2. IT Capabilities. |
2.1 IT Infrastructure (1 = poorer than most; 7 = superior to most). Lu & Ramamurthy [17]; Ross, Beath, & Goodhue [15]; Weill, Subramani, & Broadbent [16]; Bharadwaj, Sambamurthy, & Zmud [74] |
ITC1: Data management services & architectures (e.g., databases, data warehousing, data availability, storage, accessibility, sharing, etc.) |
ITC2: Network communication services (e.g., connectivity, reliability, availability, LAN, WAN, etc.) |
ITC3: Application portfolio & services (e.g., ERP, ASP, reusable software modules/components, emerging technologies, etc.) |
ITC4: IT facilities’ operations/services (e.g., servers, large-scale processors, performance monitors, etc.) |
2.2 IT Business Spanning (1 = poorer than most; 7 = superior to most). Lu & Ramamurthy [17]; Mata, Fuerst, & Barney [18]; Bharadwaj, Sambamurthy, & Zmud [74] |
ITB1: Developing a clear vision regarding how IT contributes to business value |
ITB2: Integrating strategic business planning and IT planning |
ITB3: Enabling functional area and general management’s ability to understand the value of IT investments |
ITB4: Establishing an effective and flexible IT planning process and developing a robust IT plan |
2.3 IT Proactive Stance (1 = strongly disagree; 7 = strongly agree). Lu & Ramamurthy [17]; Weill, Subramani, & Broadbent [16] |
ITP1: We constantly keep current with new information technology innovations |
ITP2: We are capable of and continue to experiment with new IT as necessary |
ITP3: We have a climate that is supportive of trying out new ways of using IT |
ITP4: We constantly seek new ways to enhance the effectiveness of IT use |
3. Organizational Learning (1 = strongly disagree; 5 = strongly agree). Kordab, Raudeliūnienė, & Meidutė-Kavaliauskienė [66] |
OL1: Our organization encourages employees to attend training sessions to acquire new knowledge |
OL2: Our organization considers employees learning as an investment in knowledge creation |
OL3: Our organization encourages employees to store the learning they earn |
OL4: Our organization has broad training processes where employees can share knowledge |
OL5: Our organization encourages employees to continue their education, which will be a benefit to the organization |
4. Sustainable Organizational Performance (1 = strongly disagree; 5 = strongly agree). Kordab, Raudeliūnienė, & Meidutė-Kavaliauskienė [66] |
SOP1: The organization provides high-quality services |
SOP2: The organization can adopt new services opportunities |
SOP3: The organization performs well in improving the effectiveness of services delivered |
SOP4: The organization adapts quickly to unanticipated changes |
SOP5: The organization can compete in the current market |
SOP6: The organization is considered profitable in the industry |
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1st-Order Construct | 2nd-Order Construct | Indicators | Factor Loading | Standard Error | t-Value | p-Value | AVE | CR | Cronbach’s Alpha |
---|---|---|---|---|---|---|---|---|---|
DL | DL1 | 0.760 | 0.623 | 0.868 | 0.758 | ||||
DL3 | 0.616 | 0.107 | 7.470 | 0.000 | |||||
DL4 | 0.664 | 0.111 | 8.053 | 0.000 | |||||
DL6 | 0.615 | 0.104 | 7.455 | 0.000 | |||||
IT capabilities | ITC | ITC1 | 0.849 | 0.941 | 0.941 | 0.958 | |||
ITC3 | 0.820 | 0.067 | 13.439 | 0.000 | |||||
ITC4 | 0.795 | 0.072 | 12.79 | 0.000 | |||||
ITB | ITB1 | 0.786 | |||||||
ITB2 | 0.801 | 0.093 | 11.885 | 0.000 | |||||
ITB3 | 0.848 | 0.093 | 12.836 | 0.000 | |||||
ITB4 | 0.827 | 0.090 | 12.412 | 0.000 | |||||
ITP | ITP1 | 0.848 | |||||||
ITP2 | 0.802 | 0.068 | 13.367 | 0.000 | |||||
ITP3 | 0.835 | 0.064 | 14.294 | 0.000 | |||||
ITP4 | 0.826 | 0.065 | 14.046 | 0.000 | |||||
OL | OL1 | 0.710 | 0.907 | 0.907 | 0.864 | ||||
OL2 | 0.730 | 0.121 | 9.234 | 0.000 | |||||
OL3 | 0.759 | 0.111 | 9.596 | 0.000 | |||||
OL4 | 0.778 | 0.127 | 9.843 | 0.000 | |||||
OL5 | 0.760 | 0.125 | 9.613 | 0.000 | |||||
SOP | SOP1 | 0.764 | 0.699 | 0.933 | 0.897 | ||||
SOP2 | 0.748 | 0.097 | 10.406 | 0.000 | |||||
SOP3 | 0.806 | 0.096 | 11.376 | 0.000 | |||||
SOP4 | 0.805 | 0.099 | 11.367 | 0.000 | |||||
SOP5 | 0.742 | 0.093 | 10.311 | 0.000 | |||||
SOP6 | 0.752 | 0.097 | 10.468 | 0.000 |
Construct | 1 | 2 | 3 | 4 |
---|---|---|---|---|
Digital leadership | 0.789 | |||
IT capabilities | 0.623 ** | 0.970 | ||
Organizational learning | 0.658 ** | 0.802 ** | 0.952 | |
Sustainable organizational Performance | 0.678 ** | 0.855 ** | 0.856 ** | 0.836 |
Variables | Mean | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
---|---|---|---|---|---|---|---|---|---|---|
1. Industry type | 1.34 | 0.65 | 1 | |||||||
2. Organization size | 3.54 | 1.00 | −0.230 ** | 1 | ||||||
3. Job position | 2.06 | 0.46 | −0.030 | 0.030 | 1 | |||||
4. Work experience | 1.60 | 0.57 | 0.020 | 0.140 | 0.050 | 1 | ||||
5. Digital leadership | 4.26 | 0.53 | −0.120 | 0.206 ** | 0.176 * | 0.06 | 1 | |||
6. IT capabilities | 5.76 | 1.01 | −0.380 ** | 0.193 * | 0.207 ** | 0.04 | 0.623 ** | 1 | ||
7. Organizational learning | 4.23 | 0.65 | −0.392 ** | 0.166 * | 0.210 ** | 0.03 | 0.658 ** | 0.802 ** | 1 | |
8. Sustainable organizational performance | 4.20 | 0.65 | −0.288 ** | 0.060 | 0.277 ** | 0.01 | 0.678 ** | 0.855 ** | 0.856 ** | 1 |
Paths | Standardized Estimates | 95% Confidence Interval | p-Value | Results | ||
---|---|---|---|---|---|---|
Direct Effect | Indirect Effect | Lower Bound | Upper Bound | |||
H1. Digital leadership → SOP | 0.151 | - | 0.049 | 0.265 | 0.018 | Accepted |
H2. Digital leadership → IT capabilities | 1.181 | 0.967 | 1.374 | 0.001 | Accepted | |
H3. Digital leadership → Organizational learning | 0.808 | 0.650 | 0.945 | 0.001 | Accepted | |
H4. IT capabilities → SOP | 0.279 | 0.192 | 0.409 | 0.001 | Accepted | |
H5. Organizational learning → SOP | 0.396 | 0.252 | 0.533 | 0.000 | Accepted | |
H6a. Digital leadership → IT infrastructure → SOP | - | −0.006 | −0.055 | 0.012 | 0.422 | Rejected |
H6b. Digital leadership →IT business spanning → SOP | 0.029 | 0.004 | 0.092 | 0.061 | Rejected | |
H6c. Digital leadership → IT-proactive stance → SOP | 0.056 * | 0.017 | 0.149 | 0.015 | Full mediation | |
H7. Organizational learning → IT capabilities→ SOP | 0.369 ** | 0.275 | 0.526 | 0.003 | Full mediation | |
H8. Digital leadership → Organizational learning → SOP | 0.265 *** | 0.199 | 0.461 | 0.000 | Full mediation | |
DL → OL → IT capabilities → SOP | 0.467 ** | 0.201 | 0.443 | 0.002 | Full mediation |
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Mollah, M.A.; Choi, J.-H.; Hwang, S.-J.; Shin, J.-K. Exploring a Pathway to Sustainable Organizational Performance of South Korea in the Digital Age: The Effect of Digital Leadership on IT Capabilities and Organizational Learning. Sustainability 2023, 15, 7875. https://doi.org/10.3390/su15107875
Mollah MA, Choi J-H, Hwang S-J, Shin J-K. Exploring a Pathway to Sustainable Organizational Performance of South Korea in the Digital Age: The Effect of Digital Leadership on IT Capabilities and Organizational Learning. Sustainability. 2023; 15(10):7875. https://doi.org/10.3390/su15107875
Chicago/Turabian StyleMollah, Md Alamgir, Jae-Hyeok Choi, Su-Jung Hwang, and Jin-Kyo Shin. 2023. "Exploring a Pathway to Sustainable Organizational Performance of South Korea in the Digital Age: The Effect of Digital Leadership on IT Capabilities and Organizational Learning" Sustainability 15, no. 10: 7875. https://doi.org/10.3390/su15107875
APA StyleMollah, M. A., Choi, J.-H., Hwang, S.-J., & Shin, J.-K. (2023). Exploring a Pathway to Sustainable Organizational Performance of South Korea in the Digital Age: The Effect of Digital Leadership on IT Capabilities and Organizational Learning. Sustainability, 15(10), 7875. https://doi.org/10.3390/su15107875