1. Introduction
With the development of digital technology, many coal-mining companies realize the importance of the combination of the Internet of Things and the industrial field. Therefore, they have joined in the construction of intelligent mines [
1]. Although great improvements have been made in recent years, the incidence of coal-mine accidents in China is still at a high level when compared with developed countries, and coal-mine accident prevention remains a continuing focus of coal-mine safety [
2]. According to incomplete statistics of the website of Chinese Coal Mine Safety, the number of accidents in national coal-mining enterprises reached 84, with 168 fatalities within January–October 2021 alone. Studies have shown that the unsafe behavior of individuals directly contributes to more than 80% of accidents [
3].
As there are many triggering factors for unsafe behavior, understanding its mechanism plays an important role in preventing unsafe behavior. Because unsafe behavior is a relatively complex research subject [
4], it is necessary to use a systematic model to study the generation mechanism of unsafe behavior [
5]. The job demands–resources model (the JD–R model) [
6,
7] provide an ideal framework and theoretical basis for the study of unsafe behavior. The JD–R model can explain the relationship between job characteristics and unsafe behavior, providing a research model for identifying the process of unsafe behavior [
3]. Therefore, based on the JD–R model, it is of great significance to deeply study the generation mechanism of unsafe behavior of people in mines, to reduce the occurrence of coal-mine accidents.
In recent years, many scholars have focused on the human factor or the organizational level in exploring and researching unsafe behavior, identifying the influence mechanism of unsafe behavior from the perspectives of work stress, safety climate, safety attention, leadership behavior, and safety attitudes [
8,
9,
10,
11,
12]. Tong et al. used an experimental method to explore the effect of work stress on unsafe behavior [
8]. Tong et al. followed up with a structural equation model to study specifically, the relationship between work stress and unsafe behavior, including job certainty is positively related to and unsafe behavior, organizational support is negatively related to unsafe behavior, and the safety climate plays a moderating role [
9].
Ke et al. carried out electroencephalogram (EEG) experiments, using EEG equipment, and concluded that distraction is the main reason for the unsafe behavior of workers in high-risk workplaces [
10]. Chen et al. explored unsafe behaviors from the perspective of leaders, and the results showed that leadership behaviors were significantly related to miners’ safe-production behaviors and that leadership incentive behaviors had the greatest impact on miners’ safe-production behaviors [
11]. The research results of Li et al. showed that safety attitude can effectively improve the safety behavior of miners [
12].
Although many scholars have studied the mechanism of unsafe behavior from multiple perspectives, miners are an integral part of the “human-machine-environment-management ” system, so unsafe behavior should also be studied from the perspective of complex systems. Although some scholars have introduced the JD–R model and have preliminarily verified the applicability of the model [
6], the research on unsafe behavior of miners based on the JD–R model is insufficient. Because the prior research focused on the characteristics of two types of work [
13], therefore, new variables, such as the sense of calling, must be introduced to improve the JD–R model.
As China gradually enters the era of intelligent mining, mine managers are increasingly aware that coal mining requires not only advances in technology and equipment, but also a comprehensive integration of “human-machine-environment-management”, which requires miners to pay more attention to work style, content, and, especially, psychology. In existing research, the JD–R model is continuously supplemented and developed by introducing personal resources, etc. [
14]. However, it still has some limitations, so there is a need to introduce new perspectives to improve the JD–R model. An example is the role played by the sense of calling. According to the research of Gu et al. and Duffy et al. [
15,
16], the sense of calling is defined as a psychological structure that is often accompanied by a sense of destiny, driven by altruistic values and goals, and pursued in terms of the purpose and meaning of life.
In recent years, an emphasis on the motivational effect of enhancing employees’ sense of calling has gradually gained the attention of scholars and managers. It has been shown that a sense of calling has an important impact on employees’ job satisfaction [
17,
18,
19]. Some scholars pointed out [
15] that employees’ enhanced sense of calling has an important role in their intrinsic motivation and external work performance. Therefore, this study analyzes the influence mechanism of unsafe behavior from the perspective of a sense of calling to further expand the theoretical studies of the JD–R model and to provide management with insights in reducing accidents in coal-mining enterprises.
In recent years, research on the sense of calling mainly focused on general groups, such as students [
20,
21], teachers [
22], hotel employees [
23], and doctors [
24,
25]. There is little literature on operators in high-risk jobs, such as miners, and little research on the relationships between JD–R, unsafe behavior, and the sense of calling. Therefore, this study focuses on miners and examines the moderating and mediating role of miners’ sense of calling on unsafe behavior, based on the JD–R model, to further identify the formation mechanism of unsafe behavior.
5. Discussion
Reducing employee unsafe behavior is a means of ensuring workplace safety, thereby reducing the occurrence of safety incidents. The results of the study show that in the JD–R model, reducing job demands and increasing job resources can reduce employees’ unsafe behaviors, a conclusion that is supported by the literature [
4,
5,
6,
7]. In addition, to a certain extent, a sense of calling plays a mediating role between job resources and unsafe behaviors. The relationship between job demands and unsafe behaviors is moderated by a sense of calling. Our results further confirmed Demerouti’s [
51] theoretical view that the likelihood of unsafe behavior rises with higher job demands.
According to this study’s research conducted, all the hypotheses were shown to be relevant, and the proposed method was consistent with similar previous research [
3]. The JD–R model can systematically analyze the unsafe behavior of employees, and by adjusting the two types of job characteristics, it can effectively reduce unsafe behaviors, thereby reducing unsafe incidents.
5.1. Theoretical Implication
Our research offers several theoretical implications with respect to unsafe behaviors. First, in past JD–R model studies, scholars have primarily focused their research variables on job burnout and job engagement [
52,
53,
54], miners’ unsafe behavior has rarely been studied. However, this study combined the characteristics of the study group to investigate miners’ unsafe behavior. More recently, although some scholars have used the JD–R model to study and explain unsafe behavior, such an approach only provides a preliminary verification and the research is not sufficient [
13]. Based on the JD–R model, this study analyzed the generation mechanism of unsafe behavior and improved the research in this area.
Second, this study explored the boundary conditions of a sense of calling. With the development of digital technology, coal mining has gradually become technologically intelligent, but the requirements for people’s concentration, information responses, and processing capabilities have gradually increased, with the result that miners are more prone to burnout. Miners adjust their internal work driving force and job content recognition through their sense of calling, alleviating their boredom and negative emotions in a boring mine environment, and their role conflict and psychological stress under excessive job demands, and reducing their influence over unsafe behavior when their job demands are overloaded. Therefore, this paper introduced the variable of the sense of calling, and adjusted the impact of job demands on employees by improving their senses of inner calling, thereby reducing unsafe behaviors.
Finally, this study explored the mediating mechanism of a sense of calling. The direct relationship between job resources and unsafe behavior becomes weaker after controlling for the sense of calling as a mediating variable, and the role of job resources on unsafe behavior is more thoroughly realized through the sense of calling. On the one hand, sufficient job resources enhance employees’ sense of calling. Through the sense of calling, the role of job resources is increased to a greater extent. Therefore, the sense of calling endows job resources with higher value, prompting employees to demonstrate stronger work motivation and more engagement in their work, thereby reducing unsafe behavior. On the other hand, with a sense of calling, miners adjust their perceptions of mismatched job resources, improve their work status, weaken their negative emotions, improve their safety attention, and, thereby, reduce unsafe behavior.
5.2. Practical Implications
In China, with longitudinal depth mining, the working environment of miners is often harsh and dangerous. Miners suffer from potential threats every moment when they are at work, and they are under great psychological and physiological stress. For groups of miners, unsafe behavior as an important negative behavior is highly susceptible to excessive job demands, due to excessive effects of physical and mental job resources and mental laxity. Miners cannot mobilize sufficient attention resources to perceive various potential risks in the work process, leading to unsafe behavior and even irreversible missed assignments and dangerous accidents. However, abundant material and non-material resources can improve miners’ work motivation and attention to safety, while organizational and social job resources can promote the generation of positive emotions, reduce miners’ anti-production behaviors, and lower the probability of unsafe behavior. Based on these considerations, academics generally believe that it is very important for miners to have a sense of calling; however, not all employees have a strong sense of calling. Therefore, it is important to stimulate miners’ sense of calling and cause them to be more engaged at work, thereby reducing unsafe behaviors.
First, with respect to job design, organizations should reasonably control job demands and provide appropriate job resources. From the perspective of job demands, managers should reasonably allocate miners’ work tasks and work time according to the actual situation of the enterprise and to the miners themselves. With respect to job resources, managers should support miners’ work and stimulate miners’ positive work motivation in terms of materials, developmental opportunities, and personal relationships within the organization, to improve safety awareness and reduce the probability of unsafe behavior. Second, managers should encourage miners to have a high sense of calling through team-building activities. When miners have a high sense of calling, it can help them to regulate their perception of the value and meaning in their work through their own internal driving force, particularly when they are required to accept non-compliance tasks. This will maximize their potential, reasonably regulate negative emotions at work caused by job demands and job resources, and reduce unsafe behavior.
5.3. Limitations of the Current Study and Avenues for Future Research
This study had some limitations. First, this study was only a cross-sectional study, and the influence of a sense of calling in the JD–R model should be a dynamic process. Second, the model in this study was based on the study of a sense of calling at the individual level and did not take into account employees’ sense of calling under different leadership management. However, there is room for improvement in future research. In addition to considering the above limitations, the theoretical guidance of the JD–R model can be used to systematically investigate the influence mechanism of a sense of calling on miners’ behavior in the JD–R model, by combining the sense of calling under different leadership and management modes to provide a theoretical basis for enriching sense-of-calling research and the JD–R model.