Using Social Media in Tourist Sentiment Analysis: A Case Study of Andalusia during the Covid-19 Pandemic

Round 1

Reviewer 1 Report

This study uses artificial intelligence mechanisms to capture the sentiments, expressed on Twitter, by potential travelers geolocated in the Malaga region, comparing pre-pandemic Covid-19 and post-pandemic data.

The following can be identified as strengths:

- The relevance of the topic to the international community

- The text is easily understandable

- The topicality of the bibliographical references used

The following can be identified as weak points:

- The objectives of the study are not clearly identified in the introduction chapter: first, a general objective is defined; second, the objective of testing a specific hypothesis is defined, which is broken down into two secondary hypotheses; third, three new objectives are defined, two of which are inherent to the literature review of any scientific study. In view of the above, a reformulation of the Introduction chapter is suggested, to clarify the connecting thread that must exist between the general objective, the specific objectives and the research hypotheses.

- Following the previous reformulation, it is suggested that the conclusions should also be reformulated to demonstrate compliance with the objectives defined in the Introduction chapter.

Author Response

Please see the attachment

Author Response File: Author Response.docx

Reviewer 2 Report

My comments are inserted in the pdf file using highlight and pop-up notes.

Comments for author File: Comments.pdf

Author Response

Please see attachment

Author Response File: Author Response.docx

Reviewer 3 Report

In the manuscript the authors presented an important point, although the manuscript has some drawbacks.

Main remarks:

1. Introduction -  please write about sustainability. The manuscript was sent to Sustainability. 

2. Conceptual framework / Conclusions - please write more about tourism during the COVID-19 pandemic. Suggested publications:

• Roman, M.; Niedziółka, A.; Krasnodębski, A. Respondents’ Involvement in Tourist Activities at the Time of the COVID-19 Pandemic. Sustainability 2020, 12, 9610. https://doi.org/10.3390/su12229610
• Kitamura, Y.; Karkour, S.; Ichisugi, Y.; Itsubo, N. Evaluation of the Economic, Environmental, and Social Impacts of the COVID-19 Pandemic on the Japanese Tourism Industry. Sustainability 2020, 12, 10302. https://doi.org/10.3390/su122410302

In your conclusions, please also answer the following questions:
• What are the directions for the future?
• What are the research gaps?
• What's new in this manuscript?

3. Discussion - where is discussion?

4. References - editorial errors. See editorial requireme

Author Response

Please see the attachment

Author Response File: Author Response.docx

Round 2

Reviewer 3 Report

References:

- 1. Not Michał. R, Arkadiusz. N., Andrzej, K .... [these are first names] ... replace with Roman, M .; Niedziółka, A., Krasnodębski, A. ....

- see editorial requirements

- DOI

- 18. Maria, Sergio ... [these are first names] ... Martinez-Torres, Toral ....

see: https://www.sciencedirect.com/science/article/abs/pii/S0261517719301189

Author Response

The bibliography has been revised according to the observations