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Open AccessArticle

Twitter, Social Services and Covid-19: Analysis of Interactions between Political Parties and Citizens

1
Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain
2
Department of Social Work and Social Services, Faculty of Social Sciences, Pablo de Olavide University, 41013 Sevilla, Spain
3
COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain
*
Authors to whom correspondence should be addressed.
Academic Editor: Elena Andina-Díaz
Sustainability 2021, 13(4), 2187; https://doi.org/10.3390/su13042187
Received: 23 January 2021 / Revised: 14 February 2021 / Accepted: 16 February 2021 / Published: 18 February 2021
(This article belongs to the Special Issue Social Networks and Pandemic Health issues)
The state of alarm caused by Covid-19 has mobilised the population’s digital social participation in social networks. Likewise, the relevance acquired by Social Services as a support for the social and health crisis has generated an unprecedented social debate on Twitter about the reality of these services in Spain. The analysis of this phenomenon is the focus of the present article, in which the tweets on Social Services and Covid-19 published during the confinement have been analysed using the qualitative analysis software Atlas.Ti. The results show the precariousness of social services and that a change in the management and financing model of these services is required to guarantee benefits and satisfy fundamental social rights. View Full-Text
Keywords: Covid-19; Twitter; social services; citizen interactions; political discourse; network analysis Covid-19; Twitter; social services; citizen interactions; political discourse; network analysis
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MDPI and ACS Style

Chaves-Montero, A.; Relinque-Medina, F.; Fernández-Borrero, M.Á.; Vázquez-Aguado, O. Twitter, Social Services and Covid-19: Analysis of Interactions between Political Parties and Citizens. Sustainability 2021, 13, 2187. https://doi.org/10.3390/su13042187

AMA Style

Chaves-Montero A, Relinque-Medina F, Fernández-Borrero MÁ, Vázquez-Aguado O. Twitter, Social Services and Covid-19: Analysis of Interactions between Political Parties and Citizens. Sustainability. 2021; 13(4):2187. https://doi.org/10.3390/su13042187

Chicago/Turabian Style

Chaves-Montero, Alfonso; Relinque-Medina, Fernando; Fernández-Borrero, Manuela Á.; Vázquez-Aguado, Octavio. 2021. "Twitter, Social Services and Covid-19: Analysis of Interactions between Political Parties and Citizens" Sustainability 13, no. 4: 2187. https://doi.org/10.3390/su13042187

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