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Article

An Institutional Perspective for Evaluating Digital Transformation in Higher Education: Insights from the Chilean Case

1
Faculty of Education, Universidad de Las Américas, Av. Manuel Montt, 946, Sede Providencia, Santiago 7500975, Chile
2
School of Engineering, Faculty of Business and Communication, Universidad Internacional de La Rioja (UNIR), 26006 Logroño, Spain
*
Author to whom correspondence should be addressed.
Academic Editor: JESÚS-NICASIO GARCÍA-SÁNCHEZ
Sustainability 2021, 13(17), 9850; https://doi.org/10.3390/su13179850
Received: 25 July 2021 / Revised: 23 August 2021 / Accepted: 24 August 2021 / Published: 2 September 2021
From a managerial perspective, the rapid diffusion of actions and strategies accelerating the digital transformation of institutions is critical for success. However, in education, business, and management studies, digital transformation can be understood as simple evolutionary processes that enable business models, operational processes, and experiences to be made quickly and efficiently by institutions and agents. This aspect can sometimes lead to opposition, especially when little information is available or in situations of high uncertainty. This research aims to evaluate the involvement of an institutional ecosystem in the digital transformation at universities. Using data collected in Chile, this paper analyzes how the adoption of technologies by universities provides a context for understanding digitalization, measured by the IAU World Higher Education Database (UNESCO). The main finding of this paper is that there is a wide and relevant range of impacts of technological change in higher education institutions, particularly in the categories of values and operations. Additionally, this work serves as a repository of knowledge applicable to similar situations considering the specificities of each particular case. The importance to intervene in relation to certain variables at different levels of managerial performance is described and the implications for higher education institutions are discussed in these pages. View Full-Text
Keywords: digital transformation; higher education; Latin America; Chile; institutionalism digital transformation; higher education; Latin America; Chile; institutionalism
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MDPI and ACS Style

Valdés, K.N.; y Alpera, S.Q.; Cerdá Suárez, L.M. An Institutional Perspective for Evaluating Digital Transformation in Higher Education: Insights from the Chilean Case. Sustainability 2021, 13, 9850. https://doi.org/10.3390/su13179850

AMA Style

Valdés KN, y Alpera SQ, Cerdá Suárez LM. An Institutional Perspective for Evaluating Digital Transformation in Higher Education: Insights from the Chilean Case. Sustainability. 2021; 13(17):9850. https://doi.org/10.3390/su13179850

Chicago/Turabian Style

Valdés, Karen N., Susana Q. y Alpera, and Luis M. Cerdá Suárez 2021. "An Institutional Perspective for Evaluating Digital Transformation in Higher Education: Insights from the Chilean Case" Sustainability 13, no. 17: 9850. https://doi.org/10.3390/su13179850

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