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Article

Consumer Willingness To Pay for Proenvironmental Attributes of Biogas Digestate-Based Potting Soil

1
Institute for International Research on Sustainable Management and Renewable Energy (ISR), Nuertingen-Geislingen University, Neckarsteige 6-10, 72622 Nuertingen, Germany
2
BMS Marketing Research + Strategy GmbH, Landsberger Str. 487, 81241 Munich, Germany
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(16), 6405; https://doi.org/10.3390/su12166405
Submission received: 11 July 2020 / Revised: 5 August 2020 / Accepted: 6 August 2020 / Published: 9 August 2020
(This article belongs to the Section Economic and Business Aspects of Sustainability)

Abstract

:
Biogas from anaerobic digestion has become an important element in the renewable energy portfolio of many countries. In anaerobic digestion, digestate is produced as a byproduct. This could be used to produce fertilizers and potting soils for home gardeners substituting mineral fertilizers or peat-based products. However, this depends on consumer willingness to pay (WTP) for such products, which we investigate in this study. To this end, we conducted a discrete choice experiment (DCE) with 507 private consumers. From the 6084 decisions made, we derived Bayesian part-worth utilities using a preference share model and so calculated the WTP for different proenvironmental attributes of potting-soil products. We also assessed the influence of proenvironmental attitudes on the WTP. We discovered five distinct consumer groups in our respondents. Some show a significant WTP for proenvironmental attributes such as “organic”, “peat free”, and “without guano”. Three descriptions of digestate as a “renewable resource”, a “fermentation residue”, or a “biogas residue” elicited three markedly different WTP responses across all classes, with “renewable resource” garnering the highest WTP and “biogas residue” the lowest. Consumers with a stronger proenvironmental attitude exhibited a higher WTP for proenvironmental attributes. Our results can help marketers of digestate-based potting soils discover suitable price points for their products and design differentiated pricing strategies across consumer groups.

1. Introduction

Many countries have recognized the potential of anaerobic digestion (AD). Throughout Europe, the rapid emergence of biogas plants deploying AD technology can be seen [1]. The European Biogas Association [2] estimates that 17,662 plants were in operation in Europe at the end of 2016. [3] reports that, globally, the electrical generation capacity of biogas plants stood at 17 GW at the end of 2017, of which roughly 12 GW came from plants in Europe, where the three biggest markets have been Germany, Italy, and the UK.
As promising as biogas technology is, AD plants face waste-management challenges, namely, how to manage the large volume of digestate produced as a byproduct of plant operations. The volume of digestate often approximates that of the input material [4]. Biogas digestate and the nutrient it contains have been reported to be a problem in many countries in Europe and also in China [5,6] and acceptance by farmers is often low [7].
The nutrient content of this digestate flow is too great to ignore. For a biogas plant based on energy crops, contents range from 1.2 to 9.10 kg of nitrogen per tonne of fresh matter, 0.4 to 2.6 kg of phosphorous, and 1.2 to 11.5 kg of potassium [8]. Nitrogen and phosphorous levels in digestates from plants operating on food waste tend to be double those from plants operating on energy crop-based plants [9]. The estimated phosphorous content of all German biogas plants exceeds 80% of the phosphorous in all commercial fertilizer sold in Germany [10].
The capacity of the agricultural sector to absorb the digestate flow has been limited for several reasons. First, the nitrogen content in digestates varies and is usually not fully available to plants in the year of application [8,11], so digestate-based fertilizers are not a one-to-one replacement for chemical fertilizers whose nutrients are immediately available in amounts that can be calculated precisely. Second, inert materials, such as plastics, may be present in the digestate product, discouraging its use on a farm [12]. Third, biogas plants are increasingly being held accountable for high levels of nitrogen in the groundwater [13], a view that has evolved over the last decade and reflects the heated controversy that these plants have generated in the discourse on agricultural policy and practices [14,15].
So, we conclude that realizing the promise of biogas depends on developing channels for digestate to be used productively as a substitute, e.g., for mineral fertilizer or peat-based soil products, rather than forming another kind of waste. One perhaps easily overlooked, yet quite promising, channel is potting soil for home gardeners, a market that not only produces troublesome amounts of mineral-based fertilizers and soil additives, but one that also puts pressure on the global ecosystem through the harvesting of peat, a common soil additive. Globally, peat lands contain concentrated accumulations of carbon from decaying vegetation [16]. The draining of these peat lands to enable harvesting the peat for use in gardening and other applications releases massive amounts of CO2 into the atmosphere [17]. This has made replacing peat a priority for both academia and market actors [18].
Digestate from AD plants has qualities that make it attractive both as a substitution product for peat and as a slow-release organic nutrient source. Should digestate-based products succeed in the home gardening market, it would not only provide a means to recover the nutrient contents in the digestate but would also help relieve pressure on peat lands and lessen the demand for mineral-based fertilizers.
A few biogas plants have started to market their digestate to home gardeners (Figure 1). All digestates require substantial processing or recycling to become marketable, especially to increase the nutrient content per unit volume [12,19,20,21].
For the digestate-into-potting soil path to be viable for plant operators, willingness to pay (WTP) must be large enough to at least cover the operator’s processing and distribution costs. No rational operator would make a significant investment without some expectation of return, which makes it necessary to have reliable estimates of consumer WTP for digestate-based potting soils and their diverse proenvironmental attributes. Past research has established some facts that we can build on; a recent study by [22] revealed the importance to certain consumer segments of proenvironmental attributes such as “peat free”, “organic”, and “without guano”, which is different from how farmers judge biobased fertilizers [23,24] but left open the question of WTP, which forms the research gap on which we build our paper. We use a choice-based approach, since it allows discerning the effects of different attributes and their levels on WTP and thus offers detailed insights, which are valuable both for developing theory as well as for taking decisions on product design and pricing.
This paper forms part of an ongoing discourse on biogas digestate [12,20,25]. It aims at contributing to the body of research in the following ways: for the first time, we estimate WTP of private gardeners for digestate-based potting soils. Moreover, we show differentiated WTPs for different customer groups, sales channels and product attributes. The results can also inform research on the marketing of other digestate-based products, such as fertilizer and compost. Potting soil marketers can take away insights for setting price points that strike a balance between recovering costs and encouraging demand for environmentally friendly gardening products and researchers working on other digestate-based products can use our results as a point of departure for their enquiries. In a wider perspective, the results may even inform research on other proenvironmental waste-based products. The paper proceeds as follows: in Section 2, we introduce our materials and methods, including the building of our hypotheses. In Section 3, we present our results, which are discussed and followed by a conclusion in Section 4.

2. Materials and Methods

We elected to explore the willingness to pay (WTP) of home gardeners for digestate-based potting soils and their diverse proenvironmental attributes by means of a discrete choice experiment (DCE) implemented through an online questionnaire. We estimated part-worth utilities based on the DCE, with a latent class and a hierarchical Bayes model, to identify marketable consumer segments and calculate corresponding WTP levels.

2.1. Discrete Choice Experiments (DCE) in Consumer Research

Since the seminal work of [26] in integrating conjoint and discrete choice approaches, DCE has evolved into one of the most widely used methods in market research. Initially, discrete choice models (DCM) could only be evaluated at the aggregate respondent level but, in the mid-1990s, hierarchical Bayes (HB) estimation procedures emerged to estimate part-worth utilities at the pseudoindividual level [27,28,29]. Little data from each respondent is needed, and it is even possible from the mathematics to estimate pseudoindividual part worths when there are more parameters than observations.
With the ability to estimate pseudoindividual utility values, DCEs have gained widespread popularity throughout the social sciences. Since the Bayesian breakthrough, DCEs have not only been used in traditional fields of marketing, like food products [30,31,32], but also in valuations of nonmarketable environmental goods and services [33,34,35,36].
In developing a DCE, experimental designers decompose specific goods or services into product features (attributes), e.g., cost and color, with corresponding attribute levels, e.g., 1€, 2€, or 3€ for cost and yellow, orange, and red for color. The overall utility of the product is the combination of all attributes and level values—all part-worth utilities—belonging to the product [37]. To investigate the impact of different attributes and their corresponding part-worth utilities, combinations of attributes are independently but systematically varied during an interview. Several selections of products are presented to the respondent in what are known as choice tasks. Each choice task simulates the tradeoff decisions involved in a real-world purchase where the customer has to choose from competing products on the shelf.
Each respondent completes a series of choice tasks during an interview. Which products and choice tasks are shown to a single respondent depends on the experimental design. The design guarantees that all attributes and levels are shown in an equal distribution over all respondents, ensuring no bias exists between the attributes and levels. The sequence of choice tasks over all respondents results in a collection of tradeoffs that allows the social scientist to gain insight into consumer preferences [38].
The utility derived from a DCE is modeled by what has become a well-tested standard random utility model (RUT) [39,40,41] for choice applications. The model describes how individuals make choices and assumes that a person always selects the product with the highest benefit.
The basic formula for the RUT (Formula (1)) is [38,42,43]:
Uin = Vin + εin
where the unobservable (latent) utility Uin that an individual i associates with an alternative n is expressed as the sum of an explainable utility component, Vin, and a random and unexplainable component εin [41]. The error term is often interpreted as representing unmeasured characteristics that influence the explainable utility.

2.2. Using DCE to Estimate WTP

To set prices that yield profits, producers need to be able to estimate the price sensitivity of consumers. For this, they use price–response functions [44] based on consumer willingness to pay (WTP). Here, WTP is defined as the maximum price a consumer is willing to pay for a product feature [45]. Although marketing literature proposes a broad range of methods to measure WTP at the individual consumer level [46], DCEs have assumed a prominent role in both marketing practice [47,48] and academic research [26].
The reason may be that a DCE allows the integration of a “no choice” option. By using the utility value of the “no choice” option as a reference point, absolute WTP values can be estimated, a considerable improvement over prior methods yielding only relative WTP differences between alternative attribute levels.
To illustrate, our model defines WTP as the monetary amount required to compensate a consumer for the loss of a product value. WTP for a product feature is the amount of money that must be given to the consumer so the consumer is indifferent to purchasing the product with the feature or purchasing the “no choice” product without that feature but receiving the monetary discount. That is, the willingness to pay for an attribute level is calculated as the price discount that makes not having the product feature of equal utility to the consumer as having it [49].
This has proven to be a useful approach to overcoming what past research has revealed, namely, that consumers systematically tend to overstate their willingness to buy [26,50,51]. This means attempts to derive WTP directly can be expected to produce overestimations. However, broad consensus exists that approaching the question indirectly via a compensating discount leads to more accurate WTP estimates [52]. Therefore, DCM is one of the preferred techniques to estimate WTP. DCM use a compensatory choice rule and could calculate the WTP in relation to the “no choice” option; these properties avoid the overestimation of the WTP. It must be kept in mind, however, that WTP only captures the demand side of a market; it cannot measure the profitability of a product as it does not address the costs to supply. WTP is what a consumer would pay, but it is independent of costs or competitive structure in a sector.

2.3. Experimental Design

An exploratory and qualitative phase is crucial for designing a valid and applicable DCE [53]. Ours was conducted through 20 qualitative interviews with home gardeners; these were recorded and transcribed. This data was analyzed using the content analysis software MAXQDA, which helped us extract the attributes most relevant to the gardeners. Based on our findings, we designed the subsequent survey and DCE. All questions within the online survey as well as the attributes thus trace back to the qualitative interviews [25].
Table 1 displays the attributes for the potting soil DCE that we developed, along with their level values. These combinations were derived through comparison to the ones found on product packaging in German home garden stores. To the actual attribute levels found on these packages, we added a hypothetical resource attribute to investigate consumer perception of different raw materials. All three level values in Table 1—“from renewable resources”, “from fermentation residues”, and “from biogas residues”—describe the same digestate-based raw material, but each differs in the naming used.

2.4. Data Collection and Analysis

Data were collected in collaboration with the market research institute KANTAR TNS. KANTAR’s national representative online panel has access to 160,000 members in Germany. At the beginning of the interview, a screener section was asked to select private gardeners that had to be at least 18 years old and have purchased potting soil within the last three years. We expected to receive good response rates at the beginning of the gardening season when home gardeners increase their efforts to reactivate and maintain their garden after the winter season.
To conduct fieldwork, we used Sawtooth Software SSI/WEB package for the main questionnaire and the DCE part. The experimental design was computed with the complete enumeration algorithm that is part of this software package. The design generation resulted in 100 versions with 12 choice tasks each. One version with 12 screens (choice task) was answered by each respondent. Each design version was shown at least five times. The experimental design was tested with 500 synthetic respondents to guarantee that the effects and random errors of all attributes and levels were as small as possible (<0.01) and that one- and two-way level balance was obtained by all design versions (+/−2). Each choice task presented three different potting-soil products and the no-choice option.
After fieldwork, a quality control took place and respondents with fast, systematic, or fatigue answering behavior and with inconsistent answers were removed from further analysis. After the quality control, 507 respondents remained for further analysis. Each of the 507 respondents have evaluated 36 potting-soil products and chose 12 of them or the no-choice option to express their preferences, yielding a total of 6084 choices for estimating the part-worth utilities.
Several methods exist for analyzing choice data sets and calculating utility values. The latest and most refined method, used in this study, is based on the hierarchical Bayes regression approach to estimating pseudoindividual part-worth utilities [54,55]. Hierarchical means that the model operates on two levels, where the upper level assumes that the part-worth utilities are represented by a multivariate normal distribution. At the lower level, however, the possibility of choosing one option over another is accompanied by a multinomial logit model for each respondent.
The second analytic approach used in this study was latent class analysis (LCA), which was conducted to identify subgroups of respondents based on shared preferences for potting-soil products. These subgroups, or latent classes, share distinct and sometimes contrasting preferences for specific product attributes. These preferences can help digestate marketers design product offerings segmented into specific sales channels. Latent class uses an E-M algorithm and therefore no underlying distribution assumption of the data is required. The results not only provide useful market segments but they could be used as proof for the assumption that the data is distributed multivariate normal, which is necessary to meet the demands of the hierarchical Bayes approach. The latent class results confirm both a useful segmentation solution and the higher heterogeneity in the data that follows in some way multivariate normal distribution.
The provided goodness-of-fit measures from both estimation techniques show reasonable fit. RLH (0.713) and pseudo r² (0.694) are much higher than the chance rate (0.25) and the RMS measures show larger values (2.319) compared to the “null model” (0.804), which indicates that the estimated model provides a very good approximation of the underlying data structure.

2.5. Selection of Accompanying Variables

We derived a set of accompanying variables to capture characteristics of our respondents that helped us analyze the data. These are listed in Table 2. In addition to these variables, we used the green consumer values [56] to characterize our respondents’ attitudes towards the protection of the environment.

2.6. Theory and Hypotheses Development

We started from past research that has demonstrated positive part-worth utilities for various proenvironmental attributes of compost and potting-soil products [22]. This approach builds on the broader research into consumer WTP for proenvironmental products and services. The following products and services, among others, have been frequently analyzed using WTP studies: organic food (with research showing a willingness to pay a premium of about 30% over conventionally grown food) [57], electric vehicles [58], packaging [59], apparel [60], and electricity [61]. The underlying theories posit that a product is a bundle of attributes that generate different utilities for the consumer [37] and that consumers try to maximize their utility [41]. Moreover, due to the compensatory nature of the model, it posits that utilities from choice models could be expressed as the WTP between specific attributes of interest. If a financial variable is in the tradeoff (price), the WTP can be expressed in dollar terms [62]. The WTP measure represents the amount by which a price could be raised and leave the utility for the product the same when including a feature [63]. The utility maximization of the respondent and the comparative nature of the model makes it possible to compare every feature in dollar terms.
To identify proenvironmental attributes of compost and potting soils, we first compiled attributes from previous qualitative interviews with private gardeners about potting soil preferences [25]. We focused on attributes that also pertain to biogas digestate and can be used in communication when selling digestate-based potting soils. Two are especially relevant to the environmentally minded consumer: first, biogas digestate is an organic product that can replace peat in potting soil [22]; second, digestate provides phosphorous that would otherwise often be taken from guano.
We focused on these attributes because consumers have increasingly become aware of the environmental cost of draining peat land [64], though public perception is divided [65]. So too is the perception of guano, with some consumers favoring it in their potting soil and fertilizer products and others intent on avoiding it [22,64].
From these considerations, we derived our first set of hypotheses:
Hypothesis 1.
Proenvironmental attributes of potting soils increase consumer WTP.
Hypothesis 1.1.
The attribute “organic” increases consumer WTP.
Hypothesis 1.2.
The attribute “peat free” increases consumer WTP.
Hypothesis 1.3.
The attribute “with guano” decreases consumer WTP.
Consumer research has also established the influence, though sometimes indirect, on green preferences and WTP exercised by general values [66,67,68,69,70,71] and by specific attitudes pertaining to environmental protection [72,73,74]. Thus, our second hypothesis became:
Hypothesis 2.
Hypothesis 2. The positive effects of the attributes from Hypothesis1 are influenced by attitudes about the environment. Consumers with strong proenvironmental attitudes show a higher WTP for proenvironmental attributes than do consumers with weak proenvironmental attitudes.
We next considered public perception of digestate, starting with research on the social acceptance of biogas. This specific renewable technology has met with reservations by consumers in many countries, most notably Germany, where biogas is associated with energy crops, especially maize. The public discourse has created the disparaging neologism “maizification” (of the landscape), and public debate often culminates in the “fuel versus food argument” [75,76,77]. Even biobased packaging from biomethane has met with strong consumer reservations in Germany and also in the United States and France [78]. However, in other countries, the discourse in the media has been favorable to biogas and its potential for the future, e.g., in Finland [79]. In the balance, however, we formulated our third hypothesis:
Hypothesis 3.
The attribute “from biogas residues” decreases consumer WTP.
Finally, we wanted to support marketers who seek a differentiated pricing strategy across sales channels. Past research has shown that private gardeners primarily buy potting-soil products in stores as opposed to online. Among the stores, DIY stores and garden centers are most popular [22]. Studies from the general retail pricing literature suggest price discrimination across channels [80], which is based on differences in consumers’ WTP between channels [81]. This led to our fourth set of hypotheses:
Hypothesis 4.1.
Consumers who primarily purchase potting soil in the nursery or garden center show a higher WTP for proenvironmental attributes than consumers who primarily buy potting soil in the supermarket.
Hypothesis 4.2.
Offline buyers (direct and delivery) show a higher WTP for proenvironmental attributes than online buyers.
We examine these hypotheses against our results in Section 3.

3. Results

In this section, we assess the impact the attributes listed in Table 1 had on consumer WTP for the potting-soil products modeled in our DCE. In presenting the results from our choice model, we follow a ceteris paribus approach and consider only one attribute at a time. We recognize that companies selling potting soil and compost offer products that combine a bundle of attributes and, for this reason, we caution against misinterpreting single-attribute WTPs. It would be an error to think the total WTP for a product could be derived by adding up all the WTP values for the corresponding single attributes. In most cases, the WTP for the bundle of attributes will be lower than the sum of the WTPs for the single attributes.
To illustrate how to interpret our WTP results, consider Figure 2, showing two products that are polar opposites under our choice model. Product 1 is a general-purpose (i.e., universal) potting soil from a private label brand. It lacks the attributes “organic” and “peat free” and contains guano. It is identified as “from biogas residues”. This product elicits a WTP of 4.54 euro per 40-liter pack in our results. Product 2 is a special-purpose potting soil designed to support flowering. It carries a premium brand and is marked with both proenvironmental attributes. Furthermore, it is free of any guano and is described as “from renewable resources”. This product elicits an overall WTP of 7.81 euro. The WTP difference amounts to 3.27, which means a provider could ask for a price premium of 72% for the second product. This illustrates how to interpret our WTP results to identify pricing opportunities offered by suitable product designs.

3.1. Willingness to Pay for Proenvironmental Attributes by Latent Class

In Table 3, we present the average WTP associated with each of the potting soil attributes tested. Results are presented for all respondents (n = 507) and for each of the respondent subgroups identified through latent class analysis. Note that our choice model constrained price differences to a maximum of 4.00 euro. Therefore, in the following, a WTP of 4.00 euro should be understood to mean at least 4.00 euro.
When considering all respondents, Table 3 shows a positive WTP for both “organic” and “peat-free” options, though the size of the WTP varies greatly by latent class. Group 1 (“premium brand customers”), group 3 (“label-oriented middle-class customers”), and group 5 (“multicriteria customers”) were willing to pay from 2.15 to 4.00 (max value) euros for “organic” potting soil (Hypothesis 1.1) while groups 2 and 4 (“price-sensitive customers”) exhibited a WTP of only 0.70 and 0.11 euro, respectively.
Results were similar for the “peat-free” attribute (Hypothesis 1.2), although group 4 actually assigned a negative WTP to this. Other groups assigned a slightly lower WTP than for “organic” but, overall, the proenvironmental attributes elicited a positive WTP (Hypothesis 1).
Results for the attribute “with guano” (Hypothesis 1.3) were mixed and illustrate the importance of considering consumer subgroups. Across all respondents, the WTP for “with guano” was positive, seeming to contradict Hypothesis 1.3 and suggesting consumers would not be willing to pay to replace guano in their potting soil with a more environmentally friendly source of phosphorous. However, looking at the latent classes shows that only group 5 (“guano seeking”) assigns a positive WTP (the maximum possible) to guano, while the other four groups all assign negative WTPs.
Negative WTPs are interpreted to mean these subgroups would prefer a potting-soil product that did not contain guano. Groups 1 and 3, in fact, were on average willing to pay four euro more for potting soil that did not contain guano. That is, customers in these two groups were willing to pay as much not to have guano in their potting soil as customers in group 5 were willing to pay to have it. That result alone highlights the importance of segmented approaches to the marketing of potting soil.
Overall, Hypothesis 1.3 is confirmed for all but one of the five subgroups.

3.2. Willingness to Pay and Strength of Proenvironmental Attitudes

Table 4 presents the average WTPs associated with each of the potting soil attributes, here presented in association with the strength of the consumer’s proenvironmental attitude. Our Hypothesis 2 (namely, “consumers with strong proenvironmental attitudes show a higher WTP for proenvironmental attributes than consumers with weak proenvironmental attitudes”) is supported by these results.
The proenvironmental attributes “organic” and “peat free” elicit a near-zero (or negative) WTP from consumers with “very low” or “low” concern for the environment. Those whose attitudes toward environmental protection are of “medium” strength show a positive WTP of about 50 cents, while those of “high” strength show a WTP of more than two euros.
A similar pattern prevails with regard to “from renewable resources” and “from fermentation residues”, where again WTP increases with the strength of proenvironmental attitudes. The pattern’s inverse is evident in responses to “containing guano”, where WTP decreases with stronger proenvironmental attitudes.
The fact that WTP for the raw material options that do not explicitly name biogas increases with stronger proenvironmental attitudes can be interpreted to mean that negative perceptions of biogas technology are more pronounced the stronger the consumer’s proenvironmental attitudes are.

3.3. Willingness to Pay for Products from a Biogas Plant

Overall, Table 3 shows the attributes “from renewable resources” and “from fermentation residues” elicited a positive WTP from our respondents over the explicit option “from biogas residues”. A pattern emerges where an origin in “renewable resources” elicits a higher WTP than an origin in “fermentation residues”, which in turn elicits a higher WTP than “biogas residues”. Note that all three descriptors apply to the same digestate-based resource.
Overall, “from renewable resources” elicited a premium of 2.21 euros over “from biogas residues” and a premium of 1.47 over “from fermentation residues”. Except for group 3 (“label-oriented middle-class customers”), all latent classes showed a positive WTP for “from fermentation residues” over “from biogas residues”.
Groups 1 and 2 (“raw-material-sensitive” customers) were willing to pay 4.00 and 3.11 euro, respectively, for the most valued option of “renewable resources”. However, group 1 showed a premium of only 17 cents for “renewable resources” over “fermentation residues”, while group 2 was willing to pay a premium of more than two euros (2.18) for an origin described as “from renewable resources” over one described as “from fermentation residues”.
Group 5 followed the pattern of group 1, only with smaller WTPs: 2.44 and 2.13 for “renewable” and “fermentation”, respectively, vs the 4.00 and 3.83 recorded for group 1.
Customers in group 4 (“price sensitive”) showed near-zero WTPs, manifesting their seeming indifference to the raw-material origins of the soil. Those in group 3 (“label-oriented middle class”) exhibited a maximum negative WTP for both “from renewable resources” and “from fermentation residues”.
Thus, in all latent classes but group 3, Hypothesis 3 is supported.

3.4. The Influence of Sales Channels

Table 5 presents the average WTPs associated with each of the potting soil attributes, here grouped by sales channel. The majority of our respondents buy potting-soil products in DIY markets (68%) followed by nurseries (17%) (Figure 3). Generally, the WTP of nursery customers for the proenvironmental attributes “organic”, “peat free”, and the absence of “with guano” is much higher than that of DIY customers. It is only topped by the WTP of customers buying direct at a composting plant. Customers buying in a supermarket exhibit the lowest WTP for proenvironmental attributes. These results support Hypothesis 4.1.
Our results with regard to sales channels, however, have to be treated with caution. Only 14 out of 495 respondents buy potting-soil products online. They overall show a much higher WTP for proenvironmental attributes than those who buy these products in a store. However, due to the small sample size, we cannot make statistically robust statements regarding Hypothesis 4.2.

4. Discussions and Conclusions

We conducted a discrete choice experiment (DCE) to estimate consumer willingness to pay (WTP) for proenvironmental attributes in potting-soil products. The DCE generated 6084decisions made by the 507 qualified home gardeners who participated in an online questionnaire. Our results yield insights for companies offering compost or potting soil based on biogas digestate. We discuss these first in terms of market segmentation and then in terms of three key marketing strategies: product, communication, and distribution.

4.1. Implications for Marketing Digestate-Based Products

4.1.1. Segmented Marketing Approaches

Many companies perform market segmentation and follow a differentiated marketing approach by segment. While the segmentation discovered in the five latent classes of Section 4.1 may challenge marketing practitioners, a segmentation by proenvironmental attitudes represents a psychographic approach common in current practice. For marketers of digestate- or compost-based products, our results make clear that products designed to appeal to consumers with strong proenvironmental attitudes offer the best revenue opportunities. Products that are “organic” and “peat free” elicit from those with strong attitudes a WTP more than two euros higher than the WTP elicited from those whose concerns for the environment are low or very low.
At the same time, marketers of digestate-based potting soil face a positioning challenge. Our results demonstrate that those with the strongest proenvironmental attitudes also harbor the most pronounced reservations about biogas. In describing the origin of the potting soil, the words “renewable” and “resources”—two words with positive connotations—garnered the highest WTP. Describing the source as “residues” lowered WTP, and adding “biogas” to “residues” produced the lowest. The connotation of “biogas” depends on the country, being strongly negative in Germany but positive in Finland. These considerations are relevant to effective product and communication strategies.

4.1.2. Product Strategy

When designing a product, a provider must decide between an application-neutral and an application-specific product design. Our results identified two latent classes: group 1 (“raw-material-sensitive premium customers”) and group 3 (“label-oriented middle-class customers”), from whom were elicited the highest WTPs for the combination “organic”, “peat free”, and “not from guano”. These three attributes represent the “proenvironmental” set and, for both groups 1 and 3, an application-specific soil, i.e., one designed for flowering vs general-purpose use, elicited negative WTPs. This suggests the most effective strategy to appeal to these consumers is to combine the proenvironmental attributes of a digestate-based product with an application-neutral design.

4.1.3. Communication Strategies

In product communication, it is an effective approach to combine the three proenvironmental attributes of digestate-based products, namely, being “organic”, “peat free”, and without guano, since 297 out of 507 (59%) respondents show significant positive WTP for all three. Only the “multicriteria customers” (29%) exhibit positive WTP for the former two proenvironmental attributes while still preferring guano.

4.1.4. Distribution Strategies

Our results on WTP for the four different sales channels in our DCE (composting plant, nursery, DIY store, and supermarket) speak in favor of direct sales by the biogas plant rather than going through a retailer, as consumers exhibit the highest WTP for proenvironmental attitudes for products purchased directly at a composting plant. However, selling directly on the premises of a biogas plant means that the biogas origin is clearly visible to the customer, which our results indicate is detrimental. However, a customer going to a composting plant is not naïve about the product’s origins, which might be inferred from the relatively small difference in WTP between an origin in “renewable resources” and one in “fermentation residues” for this group (1.09 euro) compared to the nursery sales channel (2.74 euro). Still, we consider that direct sales can only be a niche strategy, perhaps a profitable one, but not an effective distribution strategy for the entire digestate stream of a plant.
Larger scale distribution of biogas digestate-based products can be facilitated through strategies that include partnerships with other market actors, an approach whose success likely depends on targeting the right sales channels. Taken as a whole, our respondents showed an almost negligible WTP for premium or middle-class brands over a private label. However, group 1, comprising slightly more than 12% of the respondent pool, seems to offer an opportunity for a marketer since it is willing to pay nearly the max for the triad of proenvironmental attributes. This group is also willing to pay the max for an origin in renewable resources and almost as much (3.83) for an origin in fermented residues. What is key to reaching the group, however, is associating a digestate or compost product with a premium brand, as that is the WTP preference of this group.
Only two other groups—group 3 (“label-oriented middle-class customers”), representing slightly more than 22% of the respondents, and group 5 (“guano seeking”), representing almost 30% of the respondents—show a positive WTP based on brand. Both show a preference for a “middle-class brand” over a premium brand. For group 3, the preference is as strong as possible: a positive 4.00 euro for the middle-class brand, and a negative 4.00 euro for the premium brand. For group 5, the preference is still present but less dramatic: 2.08 euro for the middle-class brand compared to 0.74 for the premium.
Overall, it is fair to say that the proenvironmental attributes of digestate- and compost-based potting soils generate opportunities for obtaining price premia. However, appealing to the consumer requires a nuanced approach. Education plays a key role, as the fact that our respondents showed strongly differentiated WTP for three descriptors of the same digestate-based product indicates that attitudes, not facts, often drive decisions. To our respondents, the term “biogas” was predominantly pejorative. However, opportunities to meet demand for organic and peat-free products clearly exist. Nonetheless, the marketing of digestate-based products remains a demanding task for the biogas sector, as it must now engage the environmentally conscious consumer to open up alternatives to the established use of digestate in the agricultural sector.

4.2. Contextualization with Previous Studies and Avenues for Future Research

Overall, our results are in line with previous research that found an increased WTP for proenvironmental products and services (see Section 2.6). Also, the importance of digestate-specific proenvironmental levels of attributes [25] is mirrored in the WTP results. The importance of the attribute “organic” and differences between consumer segments has also been shown in a study on how U.S. consumers make their choices on home lawn fertilizers [82]. However, the mixed results for guano show that, for some attributes, it might be less than clear which level is best from an environmental point of view. The positive effect of proenvironmental values on WTP in general we found for the digestate-based potting-soil products is also in line with prior research. The strong penalization of the biogas origin in WTP puts a number on the hitherto only qualitative findings on the population’s concerns with biogas [77].
Future research could expand the scope of analysis beyond product attributes. Our study, like the majority of WTP studies on proenvironmental products and services, is restricted to what [83] call “utilitarian benefits”, i.e., attributes that relate to the products’ proenvironmental effects. However, these products also may generate a “warm glow” feeling with consumers, i.e., a positive emotional effect based on a person’s morally superior behavior. They may also offer consumers the opportunity to reap or satisfy self-expressive motives, i.e., to demonstrate proenvironmental consumption to others and thus to increase their social status [83].

Author Contributions

Conceptualization, C.H., J.D., and P.K.; methodology, P.K.; investigation, J.D. and P.K.; data curation, P.K.; writing—original draft preparation, C.H., J.D., and P.K.; writing—review and editing, C.H; project administration, C.H.; funding acquisition, C.H. All authors have read and agreed to the published version of the manuscript.

Funding

This research was funded within the framework of the research project GAERWERT (grant no. 22402312). The project was supported by Fachagentur Nachwachsende Rohstoffe e.V. (FNR) on behalf of the German Federal Ministry of Food and Agriculture. The article processing charge was funded by the Baden-Württemberg Ministry of Science, Research and Culture and the Nuertingen-Geislingen University in the funding program Open Access Publishing.

Acknowledgments

We would like to thank Charles Duquette for his editing support.

Conflicts of Interest

The authors declare no conflict of interest.

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Figure 1. Example of a composted digestate product offered at an anaerobic digestion (AD) site; source: J. Dahlin.
Figure 1. Example of a composted digestate product offered at an anaerobic digestion (AD) site; source: J. Dahlin.
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Figure 2. Willingness to pay (WTP) for two exemplary products.
Figure 2. Willingness to pay (WTP) for two exemplary products.
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Figure 3. Share of consumers for different store types.
Figure 3. Share of consumers for different store types.
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Table 1. Potting soil attributes and their level values.
Table 1. Potting soil attributes and their level values.
AttributeAttribute Levels
Potting soil type
  • Universal (general-purpose) potting soil
  • Flower (specific purpose) potting soil
Brand name
  • Premium brands (e.g., Compo, Neudorff)
  • Middle class brands (e.g., Gartenkrone, Flora Self)
  • Private labels of garden stores (e.g., Obi, Toom)
Label I
  • Labeled as “organic”
  • Not labeled
Label II
  • Labeled as “peat free”
  • Not labeled
Label III
  • Labeled as “containing guano“ (seabird manure)
  • Not labeled
Resource (raw materials used)
  • From renewable resources
  • From fermentation residues
  • From biogas residues
Price (40-liter package)
  • 4€
  • 6€
  • 8€
Table 2. Accompanying variables.
Table 2. Accompanying variables.
VariablePossible Values
Point of purchase
  • Store
  • Online
  • Delivery service
Seller channel
  • Garden market
  • Composting plant
  • Home improvement store
  • Supermarket
Attitude Variables
Knows how a biogas plant operates
Yes/no
Realizes that inert materials (e.g., plastics) can occur in potting soil
Yes/no
Recycles organic waste and uses the compost in the garden
Yes/no
Uses renewable energy at home
Yes/no
Considers biogas to be a source of sustainable energy
Yes/no
Agrees that the following input materials are suitable for use in a biogas plant:
Food waste
Dung
Maize
Grass
Yes/no
Yes/no
Yes/no
Yes/no
Accepts potting soil with fermentation residues from biogas plants that use the following input materials:
Food waste
Dung
Maize
Grass
Yes/no
Yes/no
Yes/no
Yes/no
Table 3. Average WTP for attributes by latent classes *.
Table 3. Average WTP for attributes by latent classes *.
All ConsumersRaw-Material-Sensitive Premium Brand CustomersRaw-Material-Sensitive Customers (Guano Avoiding)Label-Oriented Middle-Class CustomersPrice-Sensitive CustomersMulticriteria Customers (Guano Seeking)
Group 1Group 2Group 3Group 4Group 5
n = 507n = 61n = 55n = 115n = 127n = 149
AttributeLevelMeanS.D.MeanS.D.MeanS.D.MeanS.D.MeanS.D.MeanS.D.
Potting soil typeFlower potting soil0.390.11−0.540.210.340.19−4.000.62−0.040.072.200.12
BrandPremium brand0.100.042.420.36−0.400.21−4.000.68−0.300.090.740.11
Middle class brand0.080.02−0.480.16−0.210.164.000.71−0.110.082.080.13
Label ILabeled “organic”0.520.523.000.310.700.214.000.410.110.062.150.14
Label IILabeled “peat free”0.460.143.000.310.300.154.000.63−0.160.092.120.11
Label IIILabeled “containing guano”0.370.12−4.000.34−1.280.21−4.000.67−0.170.054.000.62
Raw materialFrom renewable resources2.210.214.000.333.110.31−4.000.710.210.072.440.16
From fermentation residues0.740.123.830.290.930.21−4.000.680.080.042.130.13
Red: negative WTP. * The maximum price difference we asked for in the exercise was 4.00 euro. Therefore, we could not estimate WTP values larger than 4 euro. “4.00 euro” should be read as at least 4.00 euro.
Table 4. Average WTP for attributes by strength of proenvironmental attitudes.
Table 4. Average WTP for attributes by strength of proenvironmental attitudes.
Strength of Proenvironmental Attitudes
HighMediumLowVery Low
n = 181n = 192n = 114n = 20
AttributeLevelMeanS.D.MeanS.D.MeanS.D.MeanS.D.
Potting soil typeFlower potting soil2.110.110.380.090.120.10−0.220.21
BrandPremium brand1.730.090.110.08−0.350.11−0.330.24
Middle class brand1.420.100.030.07−0.090.10−0.150.22
Label ILabeled “organic”2.140.120.420.090.110.110.010.21
Label IILabeled “peat free”2.240.130.410.090.000.13−0.180.19
Label IIILabeled “containing guano”−2.310.11−0.290.040.030.090.260.18
Raw materialFrom renewable resources3.860.152.020.131.280.150.700.16
From fermentation residues2.480.130.540.090.480.11−0.100.21
Red: negative WTP.
Table 5. Average WTP for attributes by store types.
Table 5. Average WTP for attributes by store types.
Store Type
CompostingPlantNurseryDIY StoreSupermarket
n = 35n = 85n = 334n = 36
AttributeLevelMeanS.D.MeanS.D.MeanS.D.MeanS.D.
Potting soil typeFlower potting soil2.450.170.620.110.400.10-0.040.11
BrandPremium brand4.000.161.330.130.060.090.070.13
Middle class brand2.040.190.770.120.030.080.050.12
Label ILabeled as “organic”2.460.181.410.130.430.090.100.10
Label IILabeled as “peat free”2.800.171.970.110.340.070.240.13
Label IIILabeled as “containing guano”4.000.384.000.460.280.090.200.12
Raw materialFrom renewable resources3.860.113.540.212.060.110.690.11
From fermentation residues2.770.140.800.090.690.060.480.09
Red: negative WTP.

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Herbes, C.; Dahlin, J.; Kurz, P. Consumer Willingness To Pay for Proenvironmental Attributes of Biogas Digestate-Based Potting Soil. Sustainability 2020, 12, 6405. https://doi.org/10.3390/su12166405

AMA Style

Herbes C, Dahlin J, Kurz P. Consumer Willingness To Pay for Proenvironmental Attributes of Biogas Digestate-Based Potting Soil. Sustainability. 2020; 12(16):6405. https://doi.org/10.3390/su12166405

Chicago/Turabian Style

Herbes, Carsten, Johannes Dahlin, and Peter Kurz. 2020. "Consumer Willingness To Pay for Proenvironmental Attributes of Biogas Digestate-Based Potting Soil" Sustainability 12, no. 16: 6405. https://doi.org/10.3390/su12166405

APA Style

Herbes, C., Dahlin, J., & Kurz, P. (2020). Consumer Willingness To Pay for Proenvironmental Attributes of Biogas Digestate-Based Potting Soil. Sustainability, 12(16), 6405. https://doi.org/10.3390/su12166405

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