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Engaging Employees with Good Sustainability: Key Performance Indicators for Dry Ports

Department of Infrastructure Engineering, The University of Melbourne, Melbourne, VIC 3010, Australia
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Sustainability 2019, 11(10), 2967; https://doi.org/10.3390/su11102967
Received: 27 April 2019 / Revised: 21 May 2019 / Accepted: 21 May 2019 / Published: 24 May 2019
(This article belongs to the Special Issue Dry Ports and Sustainable Futures)
Dry ports have the potential to enhance the sustainability of transport systems, yet their introduction requires major changes to the current logistics chain. Further, emphasising sustainability goals and continued employee engagement can be a challenge when developing or implementing organisational change management programs in dry ports. Key considerations include governmental requirements and compliance, investor expectations, as well as employee engagement; these factors may be conflicting. The top-down management approach supported by strong leadership, participative approaches and constant communication assists in achieving successful change management. Sound selection of key performance indicators (KPIs) provides a set of metrics to track and aid the change process. They serve as a unifying link between top managements’ sustainability goals and employees’ engagement. The initial findings of our research confirm that both port and terminal operators have a gap in their understanding of the importance of sustainability goals and environmental goals. This will have a flow-on effect of port and terminal operators not driving the right messages to their staff in their organisational change management programs. Based on a critical literature review, it has been established what might qualify as good sustainability KPIs for dry ports. An example of a dry port at the Port of Somerton has been included. As every dry port has different requirements and constraints, it is important to develop KPIs together with stakeholders. View Full-Text
Keywords: sustainability; performance indicators; dry ports; engagement sustainability; performance indicators; dry ports; engagement
MDPI and ACS Style

Hui, F.K.P.; Aye, L.; Duffield, C.F. Engaging Employees with Good Sustainability: Key Performance Indicators for Dry Ports. Sustainability 2019, 11, 2967. https://doi.org/10.3390/su11102967

AMA Style

Hui FKP, Aye L, Duffield CF. Engaging Employees with Good Sustainability: Key Performance Indicators for Dry Ports. Sustainability. 2019; 11(10):2967. https://doi.org/10.3390/su11102967

Chicago/Turabian Style

Hui, Felix K.P., Lu Aye, and Colin F. Duffield. 2019. "Engaging Employees with Good Sustainability: Key Performance Indicators for Dry Ports" Sustainability 11, no. 10: 2967. https://doi.org/10.3390/su11102967

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