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Open AccessFeature PaperArticle

Platform Economy and Techno-Regulation—Experimenting with Reputation and Nudge

National Institute for Public Policy Analysis (INAPP), 00198 Rome, Italy
Department of Computer Science, University of Salerno, 84084 Fisciano, Italy
Author to whom correspondence should be addressed.
Future Internet 2019, 11(7), 163;
Received: 27 May 2019 / Revised: 11 July 2019 / Accepted: 15 July 2019 / Published: 23 July 2019
(This article belongs to the Special Issue 10th Anniversary Feature Papers)
In the cloud-based society, where the vast majority of social, economic and personal interactions is mediated by information communication technology (ICT), technology is no longer simply a subject of regulation but is becoming an integral part of the regulatory process. Techno-regulation, the “intentional influencing of individuals’ behavior by building norms into technological devices,” is inspiring new ways to support legal safeguards through hardware and software tools, technical solutions allowing the creation of legal relations, hampering breaches of law and even promoting norm compliance. This paper touches on these issues by focusing on Digital Labor Platforms, one of the most relevant phenomena in the gig economy. We present a research project exploring innovative techno-regulatory solutions to protect gig economy workers. The idea is to integrate, in the same strategy, legal principles, regulatory objectives and software solutions. Our attention focuses on two results of our activity—a techno-regulatory model relying on reputational mechanisms to affect the behavior of digital labor market operators and GigAdvisor, a cross-platform experimental application implementing the model. View Full-Text
Keywords: techno-regulation; digital labour platforms; reputational systems; nudge techno-regulation; digital labour platforms; reputational systems; nudge
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Lettieri, N.; Guarino, A.; Malandrino, D.; Zaccagnino, R. Platform Economy and Techno-Regulation—Experimenting with Reputation and Nudge. Future Internet 2019, 11, 163.

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