Previous Article in Journal / Special Issue
Agile Service Engineering in the Industrial Internet of Things
Article Menu
Issue 10 (October) cover image

Export Article

Open AccessArticle
Future Internet 2018, 10(10), 101; https://doi.org/10.3390/fi10100101

Reframing HRI Design Opportunities for Social Robots: Lessons Learnt from a Service Robotics Case Study Approach Using UX for HRI

Department of Architecture and Design, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Turin, Italy
*
Author to whom correspondence should be addressed.
Received: 6 September 2018 / Revised: 1 October 2018 / Accepted: 1 October 2018 / Published: 10 October 2018
(This article belongs to the Special Issue 10th Anniversary Feature Papers)
Full-Text   |   PDF [1474 KB, uploaded 10 October 2018]   |  

Abstract

Over the last few decades, semi-autonomous machine’s technology started to promote awareness towards the importance of human–robot interaction (HRI) for improving daily activities. More affordable social robots are being commercially released and in order to implement viable applications of HRI, a combination human-computer interaction and user experience methodologies could play a pivotal role in assessing new scenarios and evaluating new investigations. However, literature shows that it is still challenging to reach an optimal user experience with robotic companions. The aim of the study was to determine the chance to enhance the user experience with a semi-autonomous social robot, using user experience and human–computer interaction methodologies. In this study, a social robotic companion has been developed and prototyped in order to be adopted in a specific public environment such as a company workspace. The challenges emerged from this peculiar environment triggered the need for a more productive and comfortable office for the employees, and, at the same time, the usability, acceptance and likeability of the robotic companion have been evaluated. The results emphasize that, since HRI is highly interdisciplinary, the benefits of combining approaches from other fields could positively benefit from a meaningful social interaction with the users. View Full-Text
Keywords: human–robot interaction (HRI); user experience (UX); human–computer interaction (HCI); user centred design; HCI for HRI; UX methods; social robots human–robot interaction (HRI); user experience (UX); human–computer interaction (HCI); user centred design; HCI for HRI; UX methods; social robots
Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
SciFeed

Share & Cite This Article

MDPI and ACS Style

Khan, S.; Germak, C. Reframing HRI Design Opportunities for Social Robots: Lessons Learnt from a Service Robotics Case Study Approach Using UX for HRI. Future Internet 2018, 10, 101.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Related Articles

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Future Internet EISSN 1999-5903 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top