Next Article in Journal
The Control Strategy and Kinetics of VFAs Production in an ASBR Reactor Treating Low-Strength Mariculture Wastewater
Previous Article in Journal
Climate Change, Drought and Rural Suicide in New South Wales, Australia: Future Impact Scenario Projections to 2099
 
 
Article

Association of Hospital Characteristics and Previous Hospitalization-Related Experiences with Patients’ Perceptions of Hospital Care in China

1
Department of Social Medicine and Health Management, School of Public Health, Tongji Medical College, Huazhong University of Science and Technology, Wuhan 430074, China
2
School of Media, Communication and Sociology, University of Leicester, Leicester LE1 7JA, UK
*
Author to whom correspondence should be addressed.
Academic Editors: Alessandra Casuccio, Joachim G. Voss and Sandul Yasobant
Int. J. Environ. Res. Public Health 2022, 19(13), 7856; https://doi.org/10.3390/ijerph19137856
Received: 28 March 2022 / Revised: 19 May 2022 / Accepted: 24 May 2022 / Published: 27 June 2022
(This article belongs to the Topic Impacts of the Globalization of Healthcare)
Patients’ perceptions of healthcare vary over time and by setting, and previous studies have rarely focused on these factors. We aimed to measure patients’ perceptions of hospital care in China and to examine how patients’ perceptions of hospital care vary by hospital characteristics (differences in setting) and previous hospitalization-related experiences (changes with time). We conducted a national cross-sectional survey of 7267 inpatients between July 2014 and April 2015 in China. Hospital characteristics measured were hospital technical level, hospital type, teaching status, and the ratio of doctors/nurses to ward beds. Previous hospitalization-related experiences measured were current admission length, number of previous admissions, and hospital selection (hospital advertisements or personal recommendations). Patients’ perceptions of hospital care included perceptions of doctors, nurses, and hospital organization. Scores were highest for perceptions of nurses, followed by perceptions of doctors, and hospital organization. Of the five hospital characteristics rated, the technical level was most strongly associated with patient perceptions of healthcare. The effect of hospital admission length and frequency of hospitalization on patients’ perceptions was represented by a √-shaped dose–response curve (scores were initially high, then decreased, then rebounded to higher than the initial scores). Patients who selected a hospital with hospital advertisements gave lower scores than those without hospital advertisements, and patients who selected a hospital with personal recommendations gave higher scores than those without If the observed √-shaped dose–response curves indicate a causal relationship between patients’ perceptions and hospital admission length or frequency of hospitalization, this may help to guide the timing of patient satisfaction assessments. The negative association between patient perception and advertising, and the positive association with personal recommendations (word-of-mouth) and hospital technical level, could provide important information for clinicians and hospital administrators. View Full-Text
Keywords: patients’ perceptions of healthcare; healthcare quality; patient satisfaction; hospital management patients’ perceptions of healthcare; healthcare quality; patient satisfaction; hospital management
Show Figures

Figure 1

MDPI and ACS Style

Wang, Y.; Ye, B.; Zhu, Y.; Wang, X.; Liang, Y. Association of Hospital Characteristics and Previous Hospitalization-Related Experiences with Patients’ Perceptions of Hospital Care in China. Int. J. Environ. Res. Public Health 2022, 19, 7856. https://doi.org/10.3390/ijerph19137856

AMA Style

Wang Y, Ye B, Zhu Y, Wang X, Liang Y. Association of Hospital Characteristics and Previous Hospitalization-Related Experiences with Patients’ Perceptions of Hospital Care in China. International Journal of Environmental Research and Public Health. 2022; 19(13):7856. https://doi.org/10.3390/ijerph19137856

Chicago/Turabian Style

Wang, Yufan, Beizhu Ye, Yimei Zhu, Xiaoyu Wang, and Yuan Liang. 2022. "Association of Hospital Characteristics and Previous Hospitalization-Related Experiences with Patients’ Perceptions of Hospital Care in China" International Journal of Environmental Research and Public Health 19, no. 13: 7856. https://doi.org/10.3390/ijerph19137856

Find Other Styles
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Back to TopTop