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Article

Burnout and Engagement Dimensions in the Reception System of Illegal Immigration in the Mediterranean Sea. A Qualitative Study on a Sample of Italian Practitioners

1
Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy
2
Psicologi per i Popoli Sardegna, 09128 Cagliari, Italy
3
Department of Psychology, University of Turin, 10124 Turin, Italy
*
Author to whom correspondence should be addressed.
Academic Editor: Thomas A. Arcury
Int. J. Environ. Res. Public Health 2021, 18(7), 3726; https://doi.org/10.3390/ijerph18073726
Received: 5 February 2021 / Revised: 30 March 2021 / Accepted: 31 March 2021 / Published: 2 April 2021
(This article belongs to the Special Issue Job Burnout: A Deep-Rooted Issue in Ever-Changing Workplaces)
The present study describes the semantic nature of burnout and engagement in the operators involved in the management of illegal immigration. Semi-structured interviews were conducted on a sample of Italian practitioners (n = 62) of the two levels of the reception system considered: (1) rescue and first aid and (2) reception and integration. Within the framework of the job demands–resources model (JD-R), the interviews deepened the analysis of the positive and negative dimensions of burnout and engagement: exhaustion versus energy, relational deterioration versus relational involvement, professional inefficacy versus professional efficacy and disillusion versus trust. The interviews were analysed using the T-Lab software, through a cluster analysis (bisecting K-means algorithm), which emphasised noteworthy themes. The results show that, in the vast majority of the dimensions considered (for both levels of reception), the same dimensions of engagement of the operators (energy, relational involvement, professional efficacy and trust) are able to lead them into a condition of burnout, with experiences, conversely, of exhaustion, relational deterioration, professional inefficacy and disillusion. These findings expand the knowledge on burnout and engagement in practitioners of illegal immigration, a context characterised by the value of help and welcome. View Full-Text
Keywords: illegal immigration; JD-R model; burnout; engagement; reception system; qualitative study; NGO; volunteering; Mediterranean Sea illegal immigration; JD-R model; burnout; engagement; reception system; qualitative study; NGO; volunteering; Mediterranean Sea
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MDPI and ACS Style

Nonnis, M.; Agus, M.; Pirrone, M.P.; Cuccu, S.; Pedditzi, M.L.; Cortese, C.G. Burnout and Engagement Dimensions in the Reception System of Illegal Immigration in the Mediterranean Sea. A Qualitative Study on a Sample of Italian Practitioners. Int. J. Environ. Res. Public Health 2021, 18, 3726. https://doi.org/10.3390/ijerph18073726

AMA Style

Nonnis M, Agus M, Pirrone MP, Cuccu S, Pedditzi ML, Cortese CG. Burnout and Engagement Dimensions in the Reception System of Illegal Immigration in the Mediterranean Sea. A Qualitative Study on a Sample of Italian Practitioners. International Journal of Environmental Research and Public Health. 2021; 18(7):3726. https://doi.org/10.3390/ijerph18073726

Chicago/Turabian Style

Nonnis, Marcello, Mirian Agus, Monica Piera Pirrone, Stefania Cuccu, Maria Luisa Pedditzi, and Claudio Giovanni Cortese. 2021. "Burnout and Engagement Dimensions in the Reception System of Illegal Immigration in the Mediterranean Sea. A Qualitative Study on a Sample of Italian Practitioners" International Journal of Environmental Research and Public Health 18, no. 7: 3726. https://doi.org/10.3390/ijerph18073726

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