How Does Sexual Harassment Influence the Female Employee’s Negative Response in a Deluxe Hotel?
Center for Converging Humanities, Kyung Hee University, Seoul 02447, Korea
Department of Culinary Arts and Food Service Management, Kyung Hee University, Seoul 02447, Korea
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(24), 9537; https://doi.org/10.3390/ijerph17249537
Received: 23 November 2020 / Revised: 16 December 2020 / Accepted: 17 December 2020 / Published: 19 December 2020
(This article belongs to the Special Issue Tourism/Hospitality and Well-being)
Today, organizations face risky legal and financial consequences stemming from a single sexual harassment event. The purpose of this study was to verify that the sexual harassment, as perceived by female employees, significantly affects their levels of psychological distress and workplace deviant behavior to investigate the moderating role of organizational silence and psychological detachment in the causal relationship. First, this study found that perceived sexual harassment has a negative impact on the female employees’ psychological distress and workplace deviant behavior. This study’s results also demonstrated that psychological distress has a positive impact on workplace deviant behavior. Additionally, the influence of perceived sexual harassment on psychological distress increased when the employees’ psychological detachment was weak. Finally, limitations and future research directions are also discussed.