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Article

Assessing Communication during Remote Follow-Up of Users with Pacemakers in Norway: The NORDLAND Study, a Randomized Trial

1
Health Research Centre, University of Almeria, 04120 Almeria, Spain
2
Department of Communication Studies, University Carlos III of Madrid, 28903 Madrid, Spain
3
Division of Medicine, Nordland Hospital, 8005 Bodø, Norway
4
Institute of Clinical Medicine, Faculty of Health Sciences, University of Tromsø, 9010 Tromsø, Norway
5
Social Involvement of Critical and Emergency Medicine, CTS-609 Research Group, Hospital de Poniente, 04700 Almeria, Spain
6
Department of Nursing Science, Physiotherapy and Medicine, University of Almería, 04120 Almeria, Spain
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(20), 7678; https://doi.org/10.3390/ijerph17207678
Received: 31 July 2020 / Revised: 12 October 2020 / Accepted: 19 October 2020 / Published: 21 October 2020
As effective communication is a key ingredient for the provision of quality healthcare services, this study aimed to explore the communication experiences in the remote monitoring of older adults with a pacemaker. The study was based on a non-masked randomized observational design. The Healthcare Communication Questionnaire and in-depth interviews were conducted for data collection. A total of 49 patients participated in the study. The study findings reveal overall positive communication experiences by pacemaker users in remote monitoring with no significant differences from users in hospital monitoring. The remote option is perceived as safe and convenient, and communicating with the clinicians from home is considered comfortable and confidential. The study provides insights into the content of communication experiences in telehealth and practical implications in healthcare contexts. In a world that increasingly relies on remote communication, it is crucial to match technologies to patient needs and assess communication with patients. This will ensure the success of new models of care and establish appropriate criteria for the use of telehealth services. These criteria are all relevant in the implementation of health technology in the future as a part of effective patient-centered care. View Full-Text
Keywords: pacemaker follow-up; remote monitoring; hospital monitoring; healthcare communication; cardiovascular diseases pacemaker follow-up; remote monitoring; hospital monitoring; healthcare communication; cardiovascular diseases
MDPI and ACS Style

Catalan-Matamoros, D.; Lopez-Villegas, A.; Lappegård, K.T.; Lopez-Liria, R. Assessing Communication during Remote Follow-Up of Users with Pacemakers in Norway: The NORDLAND Study, a Randomized Trial. Int. J. Environ. Res. Public Health 2020, 17, 7678. https://doi.org/10.3390/ijerph17207678

AMA Style

Catalan-Matamoros D, Lopez-Villegas A, Lappegård KT, Lopez-Liria R. Assessing Communication during Remote Follow-Up of Users with Pacemakers in Norway: The NORDLAND Study, a Randomized Trial. International Journal of Environmental Research and Public Health. 2020; 17(20):7678. https://doi.org/10.3390/ijerph17207678

Chicago/Turabian Style

Catalan-Matamoros, Daniel, Antonio Lopez-Villegas, Knut T. Lappegård, and Remedios Lopez-Liria. 2020. "Assessing Communication during Remote Follow-Up of Users with Pacemakers in Norway: The NORDLAND Study, a Randomized Trial" International Journal of Environmental Research and Public Health 17, no. 20: 7678. https://doi.org/10.3390/ijerph17207678

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