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Perceptions of ICT Practitioners Regarding Software Privacy

1
Department of Computer Science, University of Brasília (UnB), P.O. Box 4466, Brasília-DF 70910-900, Brazil
2
University center—UniCEUB, Brasília-DF 70790-075, Brazil
*
Author to whom correspondence should be addressed.
These authors contributed equally to this work.
These authors contributed equally to this work.
Entropy 2020, 22(4), 429; https://doi.org/10.3390/e22040429
Received: 5 February 2020 / Revised: 23 March 2020 / Accepted: 2 April 2020 / Published: 10 April 2020
During software development activities, it is important for Information and Communication Technology (ICT) practitioners to know and understand practices and guidelines regarding information privacy, as software requirements must comply with data privacy laws and members of development teams should know current legislation related to the protection of personal data. In order to gain a better understanding on how industry ICT practitioners perceive the practical relevance of software privacy and privacy requirements and how these professionals are implementing data privacy concepts, we conducted a survey with ICT practitioners from software development organizations to get an overview of how these professionals are implementing data privacy concepts during software design. We performed a systematic literature review to identify related works with software privacy and privacy requirements and what methodologies and techniques are used to specify them. In addition, we conducted a survey with ICT practitioners from different organizations. Findings revealed that ICT practitioners lack a comprehensive knowledge of software privacy and privacy requirements and the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados Pessoais, LGPD, in Portuguese), nor they are able to work with the laws and guidelines governing data privacy. Organizations are demanded to define an approach to contextualize ICT practitioners with the importance of knowledge of software privacy and privacy requirements, as well as to address them during software development, since LGPD must change the way teams work, as a number of features and controls regarding consent, documentation, and privacy accountability will be required. View Full-Text
Keywords: data privacy; ICT practitioners’ perception; general law of personal data protection; software development process; privacy requirements data privacy; ICT practitioners’ perception; general law of personal data protection; software development process; privacy requirements
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Dias Canedo, E.; Toffano Seidel Calazans, A.; Toffano Seidel Masson, E.; Teixeira Costa, P.H.; Lima, F. Perceptions of ICT Practitioners Regarding Software Privacy. Entropy 2020, 22, 429.

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