Search Results (2)

Over the past decade, new innovative products and services have been introduced into the marketplace using advanced technology. The enticement of new products lures consumers to buy compulsively. Because of the convenience and the characteristics of online shopping, it will increase the incidence of compulsive-buying behavior. Meanwhile, due to the fact that the COVID-19 pandemic is continuing to spread around the world, consumers may change their decision-making and behavior to shop online more frequently and intensively. The repetitive shopping online means more cardboard, delivery transportations, and vehicles and that more goods will be produced. It will result in an unfriendly result for the environment. Given the critical role of compulsive buying in the emerging Internet retail environment, it is necessary to develop and validate an instrument to measure the Internet compulsive-buying tendency (ICBT). Therefore, a rigorous measurement-scale-development procedure was applied to evaluate the initial 31 items. After two rounds of data collection and assessment, the final instrument contained 18 items that fall into four subconstructs: the tendency to spend online, feelings about online shopping and spending, dysfunctional online spending, and online post-purchase guilt. These factors can provide a basis for predicting tendencies toward Internet compulsive shopping and can be used to evaluate consumers’ abnormal behavior in online-shopping circumstances. Full article

Ethical consumption has increased as a result of a more pressing environmental agenda, allowing consumers to assert their core values through marketplace decisions. The progressive secularisation of society has opened a gap on how religion and spirituality, defined in this paper as constructs that underpin core values, affect individuals through their consumption choices. An exploratory approach was taken in this research to investigate how consumers negotiate their daily shopping habits, whether they align with or diverge from their religious or secular core values, and whether an internal or external locus of control (LoC) was demonstrated. This qualitative study used the theory of reasoned action and applied an interpretative paradigm, being most interested in the lived experience of the 25 participants. They were recruited from religious, spiritual, and secular backgrounds, following a purposeful sampling strategy. The participants kept a 2-week daily diary detailing spending decisions and were interviewed, also to provide the opportunity to discuss their diary entries. Findings reveal the direction of linkage between constructs such as core values, LoC orientation and Consumer Competence strategies. The study also revealed how religious participants were subject to a moral dualism that at times created dissonance between their core values and their consumer behaviour. Full article