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The population of Dubai has increased dramatically in the last 40 years. Along with social changes, neighborhood parks are becoming increasingly important for enhancing the residents’ quality of life. This study aims to evaluate the physical environment of parks and investigate park users’ satisfaction in neighborhood parks of Dubai. After defining the park and surrounding environment for access, a field survey was performed at Bay Avenue Park and Al Ittihad Park. The data for analysis were collected from the Department of Geographical Information System (GIS) Center at Dubai Municipality. The results show that the standard duration was 60–90 min, and the walking/driving time was 10–20 min. “Children Facility” and “Various Attractions” were low in both parks. The statistical results of multiple regression analysis of the derived factors and satisfaction show that Bay Avenue Park influenced satisfaction in the surrounding environment for access, pedestrian space, park facility, convenience and comfort of the park, and various attractions and activities. Furthermore, Al Ittihad Park influenced satisfaction in pedestrian space, green landscape, surrounding environment for access, park facilities, and safe access. Therefore, factors such as park facilities, surrounding environment for access, and pedestrian space were analyzed to affect satisfaction in both parks. The analysis of the surrounding environment for access factors using GIS would methodologically help determine priorities for future improvements around parks. However, this study is limited by the scope and investigation period of the target parks, and detailed factors related to the surrounding environment for access are also not evaluated. Full article