1. Introduction
The school environment should provide for the full development of the student, meaningful learning, and social interactions, but over the years, this context has also become a place where violent behavior between peers manifests itself, namely bullying and cyberbullying [
1]. Since the end of the 90s, bullying has been extensively studied, and more recently, with the frequent use of the internet and social networks and with the proliferation of electronic devices, such as mobile phones, a new form of bullying has emerged, cyberbullying [
2].
There is currently a consensus that schools are institutions where a significant number of students feel threatened (or harassed) by their peers, which justifies a progressive increase in concern about the problems of peer aggression, both in the school environment and in the virtual environment [
3,
4,
5,
6]. This concern is evidenced in the investigation, which specifically identifies bullying as one of the main health problems in adolescence, affirming the need to protect adolescents, especially in the online environment [
6].
Bullying is a phenomenon that can be defined as aggressive and intentional behavior, carried out by peers, individually or in groups, with the aim of causing harm or discomfort at a physical, psychological, and social level [
5,
7,
8,
9]. This involves an imbalance of power, observed or perceived, and is repeated over time [
5,
10]. It is based on a relationship of domination–submission, considering as victims adolescents who are repeatedly abused and aggressors those who perpetrate aggressive behaviors towards the victims [
11].
There are numerous typologies of traditional forms of bullying, such as physical bullying (e.g., punches, kicks, and physical threats), relational bullying (e.g., spreading rumors and social exclusion), verbal bullying (e.g., insulting, offending) [
12], and cyberbullying (e.g., sending offensive messages or images through the use of information and communication technologies) [
13,
14,
15].
Cyberbullying is a form of aggression in an online context, defined by a dynamic interaction characterized by the repetition of offensive and abusive behaviors over time using electronic devices [
13,
14], becoming problematic, especially among adolescents [
16].
Both bullying and cyberbullying are aggressive behaviors whose purpose is to harm another person, which certainly refers to violent social behavior [
5]. However, research shows that when we compare the two phenomena, the negative impacts of cyberbullying tend to be more severe, translating into higher absenteeism and poor school performance, proving to be a strong predictor of negative effects on adolescent health and well-being [
2,
10,
14,
17]. Several studies [
3,
7,
12,
18] investigated the factors that increase the risk of bullying and cyberbullying, as well as those that offer protection and prevent these behaviors. For example, in the systematic review carried out by Zych et al. [
12], the authors observed that the perpetration of cyberbullying was associated with low levels of empathy. In addition, with regard to protective factors against bullying and cyberbullying, these were related to self-oriented personal skills, moderate use of technology, good academic performance and other-oriented social skills [
12].
The General Model of Aggression can help us to understand the occurrence of bullying and cyberbullying since, according to Kokkinos and Antoniadou [
19], it “proposes the contribution of person factors such as gender, personality traits, psychological states, technology use, and situational factors such as provocation (e.g., cyber-victimization) and perceived opportunities to act aggressively (e.g., online disinhibition effect)” (p. 60).
Empathy, as a personal factor, has been highlighted as one of the most important elements in explaining bullying and cyberbullying [
12,
18], along with the school environment, the level of control over personal information online, and abusive use of the internet [
3,
20]. Thus, empathy gains particular importance in this theme, especially because if it is adequate or high, it constitutes an important skill for social interactions, as it helps adolescents to understand and regulate their social behavior, to express their feelings, and to develop and maintain positive relationships [
21,
22]
Empathy is a complex, multidimensional concept defined as the ability to understand and share the emotional state of another person [
23]). Most authors agree on the definition of empathy in two dimensions: cognitive empathy, which is the ability to recognize and understand the emotions of others, and affective empathy, which refers to the ability to feel and share the emotional experience of others [
12,
21,
24,
25]. It is important to mention that the ability to react empathically is positively related to prosocial behaviors and negatively related to bullying [
24], that is, lower levels of empathy increase the probability of developing violent or aggressive behaviors [
12,
21,
26], while higher levels of empathy are associated with defending victimized peers [
26,
27,
28]. Empathy is considered one of the personality traits that most influence the prevention of involvement in bullying in the role of aggressor [
29]. The ability to perceive the other’s state of mind, to understand the victim’s feelings, and to understand the potential impact that abusive and unjustified behavior may have on the victim are equally important elements [
7].
In recent years there have been studies using innovative methodologies that investigate the relationship between cyberbullying and empathy [
26,
30,
31,
32]. Studies highlight a pattern like that found in bullying, where higher levels of affective and cognitive empathy predict lower levels of cyberbullying [
12]. In turn, teens who have difficulty adopting a perspective may be at greater risk of cyberbullying [
12]. Additionally, high levels of empathy have been shown to be associated with less aggressive behaviors and more prosocial behaviors, most likely because they are associated with a greater ability to regulate one’s emotions [
29]. Thus, empathy is fundamental to preventing cyberbullying and promoting prosocial behaviors [
25].
Empathy is linked to emotional intelligence since empathy is an essential skill for understanding and using emotions, both your own and those of others. The literature has reported that emotional intelligence plays an important role in favoring coexistence in the school context [
9,
10]. Emotional intelligence has also received increasing attention in research, and it is also considered a protective variable in bullying and cyberbullying practices [
9,
33].
Mayer and Salovey [
34], responsible for developing the first theoretical model about emotional intelligence, define the construct as the individual’s ability to perceive, understand, use, and manage emotions in an appropriate and adaptive way, in themselves and others, as well as the ability to use emotional resources to deal with challenging situations. Emotional intelligence involves a series of domains of intra- and interpersonal skills such as emotional stability, stress management, adaptability, decision-making, self-awareness, empathy, and conflict resolution [
34,
35].
The occurrence of bullying and cyberbullying seems to have a negative impact on the emotional intelligence of victims [
33,
36]. Among the consequences of bullying, the lack of self-esteem and the increase in aggressiveness caused by a low level of emotional intelligence have been highlighted, which perpetuates the cycle of violence and makes adolescents more likely to be victims [
37]. Thus, adolescents have difficulties in relating to others due to their low ability to manage what they feel and their difficulty in asking for help [
38].
A recent study of Rueda et al. [
9] showed that there is a higher level of emotional perception in adolescents involved in bullying (both aggressor and victim) and a lower level of understanding and emotional regulation compared to adolescents who are not involved in these behaviors. Adolescents who demonstrate greater emotional intelligence are more prepared to face challenging situations, such as intimidation and threats. These adolescents are able to reduce these negative situations and deal with them successfully, resulting in less victimization and a lower incidence of psychological maladjustments [
33,
36].
The existing theoretical framework revealed that empathy and emotional intelligence are not the only factors associated with bullying and cyberbullying, and several authors evaluated the influence of other variables on these dynamics, namely age, sex, level of education [
6,
10,
17,
39], and online recreational time [
6,
40,
41]. In addition, studies on the prevalence of bullying and cyberbullying have also evaluated the influence of sociodemographic variables between different age groups and education levels [
4,
11,
17].
It is also important to mention that in bullying, male adolescents more often assume the role of victim/aggressor than female adolescents, which is justified by low self-esteem and little assertiveness [
11], in almost all typologies except the relational bullying [
4,
6]. As regards the cyberbullying, in general, the existing literature suggests that it is strongly influenced by sex [
4,
39] but also by age, and that there are more cases of cyberbullying in female adolescents in early adolescence and males in late adolescence [
40].
Finally, the influence of online recreational time also seems to be a relevant factor. Adolescents use new technologies to stay in constant contact with their peers [
40]. However, with the recreational time spent online and the public exposure of information, they make us more vulnerable to interpersonal intrusion [
3,
42], which can culminate in certain forms of victimization [
41].
Adolescence is characterized by a set of changes in cognition, emotions, and interpersonal relationships, which implies greater vulnerability and difficulty in regulating emotions [
43]. It is a fundamental stage for the development of psychological resources that influence the way adolescents interact with others, and aggression is one of the most prevalent behavioral problems in adolescence, which has increased in recent years [
6,
44]. In adolescence, the search and construction of identity play a relevant role in the use of the internet, and adolescents seek immediate satisfaction through virtual communication, which often causes them to lose control over what they share on the internet, which can involve risks [
41]. Some authors suggest that a lack of inhibition and social engagement contribute to online aggression, i.e., online bullies are more likely to engage due to anonymity, the likelihood of large audiences, rapid spread, and impact on victims provided by the online context, as they do not deal with the immediate emotional or psychological effects of their victims because they are not physically present but connected through technology, which facilitates cyberbullying [
16,
45,
46]. In addition, the anonymity involved in virtual communication allows the dissemination and sharing of information to peers or strangers [
40,
41,
42]. Therefore, there is an association between problematic use of the internet, adherence to social networks, and the perception of privacy on the internet [
41,
42].
Thus, cyberbullying is more likely among teens who share a technological culture, and many authors [
40,
41,
42,
45] have shown in their research that the problematic use of the internet has implications in the different manifestations of school violence (bullying and cyberbullying) both in the role of victim and aggressor.
The themes explored in this study are currently a cause of growing concern among the scientific community, highlighting the need for more studies that allow a greater knowledge and understanding of the variables that possibly explain bullying and cyberbullying. Although there are studies that suggest that the behavior of adolescents in bullying predicts similar behaviors in cyberbullying, that is, the factors associated with the phenomenon of bullying are potentially associated with cyberbullying, suggesting that the internet, computers, and smartphones are just new tools used to facilitate the perpetration of certain pre-existing behaviors [
3,
12,
20]. However, there are few studies investigating not only these phenomena simultaneously but also emotional intelligence and empathy contributing to the increase in both the knowledge of aggressive behavior dynamics and effective strategies for identification, prevention, and intervention programs.
In this way, we highlight the importance of studying bullying and cyberbullying together, but also the importance of relating them to variables such as emotional intelligence and empathy and their dimensions. Thus, the present research aims to: (1) know the frequency of bullying and cyberbullying in a sample of adolescents; (2) analyze the relationship between bullying, cyberbullying, and empathy; (3) study the relationship between bullying, cyberbullying, and emotional intelligence; (4) understand if there are differences between bullying practices, cyberbullying, and the sociodemographic variables (sex, age, and level of education) of the participants; and (5) study the relationship between cyberbullying and online recreational time.
3. Results
This section begins with the presentation of the values of the means (M), standard deviation (SD), skewness, and kurtosis for the variables studied: victimization and the aggression of bullying and cyberbullying, total empathy (TE) and its dimensions: affective empathy (AE) and cognitive empathy (CE), and emotional intelligence (EI) and its dimensions: perception, evaluation, and emotional expression (PE), emotional understanding and analysis (EU), emotional regulation (ER), and emotional thought facilitation (EF) (
Table 1).
3.1. Frequency of Bullying and Cyberbullying
In what concerns the frequency of victimization in females, of the 284 participants, 243 reported having been victims of at least one bullying behavior (≈85.56%) and 76 (≈26.76%) of cyberbullying. Regarding the 315 male participants, 236 (≈74.92%) reported having been victims of at least one bullying behavior and 70 (≈22.22%) of cyberbullying.
The victims reported that the behavior they suffered the most was “They called me names, made fun of me, offended me, threatened me or provoked me” (item 1). Of the 599 participants, 323 (≈53.92%) reported having suffered from this behavior, of which 222 (≈68.7%) stated that they had been victims once or twice during the year, 42 (≈13%) two to three times a month, 22 (≈6.8%) once a week, and 37 (≈11.4%) several times a week.
Regarding aggressive behavior, the most scored item was: “I called names, threatened, made fun of or provoked another person” (item 9). Of the 599 participants, 183 (≈30.55%) reported having perpetrated this behavior, of which 139 (≈75.96%) stated that they had practiced this behavior once or twice during the year, 26 (≈14.21%) two to three times a month, 7 (≈3.8%) once a week, and 11 (≈6%) several times a week.
3.2. Correlational Analysis: Bullying, Cyberbullying, Empathy, and Emotional Intelligence
In order to explore the association between victimization and perpetration of bullying and cyberbullying, total empathy and its dimensions (affective empathy and cognitive empathy) and emotional intelligence and its dimensions (emotional perception, evaluation, and expression, emotional understanding and analysis, emotional regulation, and emotional thought facilitation) were used, and a correlation coefficient was used (
Table 2).
The results obtained in
Table 2 indicate positive and significant correlations between bullying victimization and total empathy (
r = 0.151,
p < 0.001) and affective empathy (
r = 0.150,
p < 0.001), which indicates that adolescents who report greater victimization in bullying tend to have more total and affective empathy. In victimization in cyberbullying, there is a positive, although weak, correlation with total empathy (
r = 0.081,
p < 0.001).
Regarding the emotional intelligence variable and its dimensions, the results show positive and significant correlations between bullying victimization and emotional perception, evaluation, and expression (r = 0.172, p < 0.001) and emotional understanding and analysis (r = 0.126, p < 0.001). The results also indicate a negative and significant correlation with emotional regulation (r = −0.099, p < 0.001), i.e., the greater the victimization in bullying, the lower the ability to regulate oneself emotionally.
The results point to significant correlations between victimization in cyberbullying and the various dimensions of emotional intelligence, namely a positive and significant correlation with emotional perception, evaluation, and expression (r = 0.106, p < 0.001), and negative and significant correlations with emotional regulation (r = −0.104, p < 0.001) and with emotional facilitation of thought (r = −0.084, p < 0.001).
In bullying aggression, the results obtained demonstrate positive and significant correlations with emotional perception, evaluation, and expression (r = 0.109, p < 0.001) and with emotional regulation (r = 0.105, p < 0.001).
3.3. Comparative Differential Analysis: Bullying, Cyberbullying, and Sex
To verify whether sex significantly influences bullying victimization and aggression (BV; BA) and cyberbullying (CV; CA), the non-parametric Wilcoxon-Mann–Whitney test was used (
Table 3). According to the results obtained, it is verified that there are significant differences between sexes with regard to bullying in victimization. Furthermore, by analyzing the means of the orders, we can affirm that females have higher scores than males. Regarding aggression, significant differences are found in bullying and cyberbullying practices, with male subjects having higher scores.
3.4. Comparative Differential Analysis: Bullying, Cyberbullying, and Age
To verify whether age, grouped into two classes [13, 15] and [16, 21], has a statistically significant effect on bullying and cyberbullying, the non-parametric Wilcoxon-Mann–Whitney test was used, since the conditions for the applicability of the parametric test are not met (
Table 4). The results obtained demonstrate the existence of statistically significant differences in victimization in cyberbullying regarding age, with adolescents aged between 16 and 21 being the ones with the highest values in all dimensions under study.
3.5. Comparative Differential Analysis: Bullying, Cyberbullying, and Education Level
To verify whether the educational level (basic or secondary) significantly influences victimization and aggression in bullying and cyberbullying, the non-parametric Wilcoxon-Mann–Whitney test was used (
Table 5).
The results showed that there are statistically significant differences in bullying and cyberbullying victimization regarding the educational level, with adolescents at the secondary school being those with considerably higher values. Regarding aggression, it is verified that both bullying and cyberbullying were higher in adolescents in secondary school; however, it was in bullying aggression that the differences were more significant.
3.6. Comparative Differential Analysis: Cyberbullying and Online Recreation Time
In order to verify whether there are statistically significant differences in cyberbullying in relation to the online recreational time per day in the use of the internet, grouped into the following categories: up to one hour, more than one and up to three hours, between four and six hours, and seven or more hours, the non-parametric Kruskal–Wallis test was used, followed by the post hoc test (
Table 6).
The results indicate that online recreational time has a statistically significant effect on cyberbullying victimization. According to the results of pairwise comparisons tests, the class of 1 to 3 h is significantly different from the classes 4 to 6 h (p = 0.013) and 7 or more hours (p < 0.001). Moreover, individuals who spend more recreational time online are more often victims of cyberbullying.
4. Discussion
The present research aimed to know the frequency of bullying and cyberbullying in adolescents, to analyze the relationship between bullying, cyberbullying, and empathy, to study the relationship between bullying, cyberbullying, and emotional intelligence, to understand if there are differences between bullying practices, cyberbullying, and emotional intelligence and the sociodemographic variables (sex, age, and level of education) of the participants, and finally to study the relationship between cyberbullying and online recreational time.
The first objective was to explore the frequency of bullying and cyberbullying in adolescents. The results showed that most participants reported having been victims of at least one behavior during the year in both phenomena. However, the prevalence of victimization in bullying is significantly higher than victimization in cyberbullying, for both females and males. With regard to aggressive behaviors, approximately one third of the participants reported having practiced this type of behavior and stated that they did so between once or twice during the year. These results are in line with those obtained by other authors, where it is evidenced that there are more adolescents involved in bullying than in cyberbullying [
4] and that in both phenomena, the most common role is that of the victim [
11,
39]. We can conjecture that these data come from social desirability, but also because it is easier to assume that one has been a victim of bullying or cyberbullying than to recognize that the role of aggressor is perpetuated. Concerning the types of bullying, the most frequent behavior was verbal bullying, manifested through offenses, provocations, and threats, such as “They called me names, made fun of me, offended me, threatened me or provoked me” (item 1). The data obtained corroborate the conclusions of a study carried out by Coelho et al. [
4] in a Portuguese context, which also highlighted that verbal bullying behaviors were the most frequently reported.
Concerning the relationship between bullying, cyberbullying, and empathy and its dimensions, we observed that empathy has a positive relationship with victimization in both phenomena, possibly as a protective factor, although this relationship is stronger in victimization and bullying. Our results showed that adolescents who report greater victimization in bullying tend to demonstrate more total and affective empathy, while in cyberbullying only total empathy has some relevance, although it is less significant. Our results are corroborated in the literature by several authors [
7,
12,
22], which suggest that empathy can be an adaptive response to negative experiences, promoting a deeper understanding of the emotions and needs of others.
With reference to the relationship between bullying, cyberbullying, and emotional intelligence and its dimensions, the results showed that victimization in both phenomena is related to different dimensions of emotional intelligence, suggesting that the greater the experience of victimization, the greater the ability to perceive, evaluate, and express emotions, and that victims may develop a better ability to understand their own emotions and those of others as a way to cope with challenging social interactions [
9]). The results are in line with other authors [
33,
36,
38,
41], who add that when adolescents manage to develop emotional self-regulation skills, they tend to have fewer negative emotions related to the expression of aggression or anger, and these harmful behaviors tend to decrease.
Regarding victimization in cyberbullying, and specifically the dimensions of emotional regulation and emotional facilitation of thought, the results indicate negative and significant associations. This result can be explained by the fact that victims may face difficulties in regulating and guiding their thinking when exposed to online victimization, which can hinder their ability to deal with cyberbullying in a constructive way. The results found are in line with the studies carried out by Peña-Casares and Aguaded-Ramirez [
37] and Arévalo et al. [
10], who add that a low level of emotional intelligence makes adolescents more likely to be victims, contributing to feelings of isolation, low self-esteem, and emotional dysregulation.
As for aggression in bullying, the results indicated positive associations with the dimensions of emotional perception, evaluation, and expression and with emotional regulation. These results were not expected; however, we can conjecture that the aggressors may have a developed emotional sensitivity [
33]. This allows them, on the one hand, to understand the emotions of others, namely adolescents who appear to be more vulnerable, and on the other hand, they can be more competent in regulating and controlling their thoughts related to emotions, which can influence their ability to act aggressively, intentionally, or as planned.
The results showed that female adolescents have higher scores regarding victimization. Taking into account aggression, both in bullying and cyberbullying, we found that male adolescents have higher scores. However, it is in aggression bullying that the difference is more significant, demonstrating that male adolescents assume more of the role of aggressors. These results are corroborated by Coelho and Sousa [
5], while other studies find no differences in sex in victimization [
4,
6]. With regard to cyberbullying, other studies show that male adolescents take on the role of cyberaggressors more and that female adolescents are more cybervictims [
4,
10,
39], which is in line with our results. Although the results of Calmastra et al. [
39], demonstrate that there are differences between male and female adolescents in involvement in cyberbullying, they report a low association between the variables. In turn, Feijóo et al. [
6]) show that sex does not seem to have an influence on cyberbullying behaviors.
Taking into account the differences between bullying and cyberbullying practices in terms of age, our results indicate that older adolescents are the ones who assume more of the role of victim, both in bullying and cyberbullying. In the empirical literature, there is no unanimity, since many authors report that cyberbullying, in general, is perpetrated by older adolescents [
4,
45]) or in late adolescence [
40], while others report not having found differences in cyberbullying with regard to age [
17].
Regarding the objective of understanding whether the level of education influences bullying and cyberbullying behaviors, we found that adolescents at the secondary level are those who present considerably higher values in both phenomena, both in aggression and victimization; however, it is in aggression and bullying that the differences are more evident. Our results are in line with studies of Calmaestra et al. [
39], which indicate that adolescents in the higher school years are more involved in cyberbullying and that the longer the school year, the greater the involvement in cyberbullying, based on the mastery of new technologies and the need to affirm and build identity. It is also important to mention that the results found regarding bullying are in line with those of Carvalho et al. [
17], who studied a sample of Portuguese students, but with regard to cyberbullying, the authors did not find significant associations with schooling.
Finally, with regard to the objective of studying whether cyberbullying is related to online recreational time, it was evidenced that there is a relationship between victimization in cyberbullying and recreational time spent online, even more so when adolescents spend more hours online. Other studies confirm that problematic use of technology has been associated with greater involvement in the different manifestations of school violence [
41], and that teens who are more addicted to using the internet are more likely to become online victims [
40], which corroborates our results. Other authors [
42,
45]; also mentioned that young people involved in cyberbullying tend to spend more time online, have greater use of social networks, have various online risk behaviors, and have greater problematic use of the internet.
Bullying and cyberbullying share in their definition the pattern of aggressive and intentional behavior, perpetrated by peers, individually or in groups, characterized by a perceived or observed imbalance, and repeated over time with the intention of causing harm or discomfort at a physical, psychological, and social level [
5,
13,
14]. However, bullying and cyberbullying are expressed differently, and this can have an influence in terms of signaling and impact. Cyberbullying can reach a much larger audience and be harder to control; therefore, it can have a devastating psychological impact on the victim, as it is more difficult to deal with and resolve, sometimes due to the anonymity of the aggressor [
14]. Traditional bullying is usually more linked to a school environment, and the fact that our study was conducted in schools may have influenced a more conscious awareness of the bullying problem compared to cyberbullying. However, cyberbullying presents new challenges and nuances in relation to traditional bullying, requiring a more complex and comprehensive approach from institutions, governments, and society in general. In this sense, in future studies, it is important to reflect and discuss the differences and implications of these types of violence in order to find effective ways to prevent and combat this type of violence.
5. Contributions, Limitations, and Future Research
The importance of this study is related to the scarcity of scientific research that jointly addresses the phenomena of bullying and cyberbullying and that relates them to empathy and emotional intelligence, namely in the Portuguese context. Promoting empathy is an essential value in relationships with others, and schools have a role in the development of these individual variables. Regarding this, developing programs focused on empathy and emotional intelligence in schools, particularly at an early age, is essential, not only aimed at students but also at educational agents. Such initiatives can play a crucial role in fostering socio-emotional skills, which may contribute to reducing bullying and cyberbullying. By teaching students how to understand and manage their own emotions, as well as empathize with others, these programs can encourage a more compassionate and supportive school and family environment. Notwithstanding the relevance of the results found in this research, it is important to mention the limitations of this research, namely, to take them into account in the interpretation of the results.
The fact that the study is cross-sectional, and, therefore, it is not possible to establish a causal relationship between the variables is recognized as a limitation, and future studies, of a longitudinal nature, with a larger and more representative sample, may be more appropriate to verify this causal relationship and add solidity to the results. Another limitation is related to the instruments used in this study; on the one hand, the use of self-report instruments when collecting data may have increased the risk of random, hasty responses or of the content being perceived subjectively, as well as the existence of responses due to social desirability. On the other hand, the instruments that evaluated cyberbullying were composed of a reduced number of items. Finally, it was used for a convenience sample that may not have statistical value for inferring population. For future research, it could be beneficial to use multiple sources and/or other instruments that analyze in depth the specificities and typologies of cyberbullying with regard to the involvement of adolescents.
In the future, it would be pertinent to study both phenomena together and their interaction, not only considering individual characteristics (e.g., assertiveness, personal identity) but also social (e.g., peer dynamics), family (e.g., internet monitoring by parents), and contextual (e.g., school climate) factors.
It should also be noted that the existing literature explains the dimension of victimization in both phenomena; in the case of aggression, and especially with regard to cyberbullying, the studies are scarcer; however, the evidence we found shows that both phenomena are related and that they share similar behaviors [
3,
12,
20]. This evidence leads us to suppose that educational programs aimed at preventing bullying can also play an important role in the prevention of cyberbullying, since the different factors involved, namely individual factors, the context, and the roles (victimization/aggression), are interconnected in both phenomena. Thus, we hope that the data from this study will represent a contribution to the development of prevention programs that contemplate these problems.