Next Article in Journal
Sleep Disturbances in Nursing Home Residents: Links to Quality of Life and Daily Functioning
Previous Article in Journal
Promoting Reminiscences with Virtual Reality: Feasibility Study with People with Dementia
Open AccessProceedings

Transforming Energy Efficiency into an Entirely New Customer Experience—An Effective Way to Engage Consumers—The UtilitEE Project Concept

1
Hypertech Energy Labs Unit, Hypertech SA, 15232 Halandri, Attica, Greece
2
VaasaETT Sörnäisten rantatie 29, 00500 Helsinki, Finland
3
ETRA, Carrer de les Tres Forques, 147, 46014 València, Spain
4
Sustainability Research Group, Department of Social Sciences, University of Basel, 4051 Basel, Switzerland
*
Author to whom correspondence should be addressed.
Presented at the Sustainable Places 2019 (SP 2019), Cagliari, Italy, 5–7 June 2019.
Proceedings 2019, 20(1), 21; https://doi.org/10.3390/proceedings2019020021
Published: 26 July 2019
(This article belongs to the Proceedings of Sustainable Places Conference)
In this paper, we present the concept of UtilitEE project, an innovative and realistic solution for delivering a customer-oriented Behavioural Change Framework based on an open ICT ecosystem integrated into the building with low cost, off-the-shelf sensors. The solution also incorporates human-centric intelligent control features that use occupant comfort profiles and supportively control HVAC and lighting systems to minimize energy waste, while always keeping occupants comfortable and preserving a healthy indoor environment. Key part of the technical development work is the end users' involvement in co-designing the user interfaces and its features. In the following sections, the objectives and the preliminary high-level system architecture are presented along with the pilot deployment activities for system validation and demonstration.
Keywords: behavioural change; customer engagement; energy behaviour profiling; human-centric intelligent guidance; semi-control; energy-as-a-service; new business models behavioural change; customer engagement; energy behaviour profiling; human-centric intelligent guidance; semi-control; energy-as-a-service; new business models
MDPI and ACS Style

Kompos, K.; Launonen, H.; Navarro, E.M.M.; Sohre, A.; Schubert, I.; Zacharis, E. Transforming Energy Efficiency into an Entirely New Customer Experience—An Effective Way to Engage Consumers—The UtilitEE Project Concept. Proceedings 2019, 20, 21.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map

1
Back to TopTop