People-Centred Approach for ICT Tools Supporting Energy Efficient and Healthy Behaviour in Buildings †
2. MOBISTYLE Methodology
2.1. People-Centred Approach in Design and Development of ICT tools
2.2. Demonstration and Validation of the MOBISTYLE People Centred Approach
- Social housing apartments at Kildenparken, Aalborg, Denmark;
- University buildings at the University of Ljubljana, Ljubljana, Slovenia;
- Apartments at the Hotel Residence L’Orologio, Turin, Italy;
- Health care centre azM Herstelzorg, Maastricht, The Netherlands;
- Residential houses as part of the Smart City Wroclaw, Wroclaw, Poland.
3. MOBISTYLE Results: People-Centred Recommendations for the Technology Development
- Emphasizing smartphones: Smartphones are among the most widespread ICT tools. People in the focus groups preferred the usage of the smartphone as the main platform for communication between the users and the MOBISTYLE service.
- Self-defined user profiles: Users should have the possibility to create their own user profiles and to set customized personal pro-environmental goals. This can give them a feeling of active participation in defining settings for influencing their own habits. Based on the selection of preference and interests, different parameters can be shown to the users.
- Customised and location-based advice: By combining measurements from sensors with location-based services (e.g., weather data), generic and local-specific advice can be prepared according to the local environmental characteristics. In this way, specific energy and health related habits can be supported by taking into account individuals’ needs and habits when deployed in the situation of the local environment.
- Calm Technology principles: ICT tools should not irritate the user with too frequent unnecessary notifications. Instead, the developers should rely on Calm Technology principles , which suggest that the most robust and reliable technologies are those that disappear and weave themselves into the fabric of everyday life until they are indistinguishable from it [13,14].
- Individual control: Ideally, the user should be able to adjust various parameters influencing his or her indoor comfort through the same ICT tool providing him or her building performance information.
- Expert advisors: It is recommended to prepare communication material by experts (i.e., researchers) providing advice or explaining tasks which will be encouraged via the ICT tool. Advice should be supported by a trusted reliable source as this can improve people’s propensity to behave in a suggested way.
- Spreading the concept through community leaders and trendsetters: When implementing the technology, the developers should focus on early adopters trendsetters and influencers who are able to motivate others to use the novelty in a community. Furthermore, popular local public figures can help spreading the main message.
- “Feel the energy” approach: The problem related to energy saving is that energy is often impossible to be felt and cognitively processed. The users are unable to perceive the quantity of energy they are using in their everyday practices. Therefore, energy should be visualised in a clear and understandable way, without using standardised units of measuring energy and power.
- Public dedication to a goal: The technology used should enable public commitment to a goal, which has to be meaningful and relevant for an individual and a community. Social media or existing local groups in different cases can be used for this purpose.
- Community size: Buildings with a larger number of inhabitants (>150) witness problems of social bonds breakdown. In such cases, the developers should support establishing new communities and enable people to create new ties for helping each other and exchanging information through the ICT tool.
Conflicts of Interest
- European Commission. EASME, Buildings. Available online: https://ec.europa.eu/easme/en/buildings (accessed on 30 May 2017).
- Nykanen, E.; Piira, K.; Pae, K.; Hildebrandt, D.; Leal, S. D3.4—EEPOS End-Users Collaboration Tool Specification Report; EEPOS: Energy Management and Decision Support Systems for Energy Positive Neighborhoods; Project 7th Framework Programme; Grant Agreement No. 600050; EEPOS: Wiehl, Germany, 2013. [Google Scholar]
- Christiansen, E.; Andersen, P.V.K. Digital Living at Home—User Voices about Home Automation. In Proceedings of the Scandinavian Conference on Information Systems (SCIS), Oslo, Norway, 11–147 August 2013; Volume 156, pp. 40–52. [Google Scholar]
- Gram-Hanssen, K. Understanding change and continuity in residential energy consumption. J. Consum. Culture 2011, 11, 61–78. [Google Scholar] [CrossRef]
- Gram-Hanssen, K. Residential heat comfort practices: Understanding users. Build. Res. Inf. 2010, 38, 175–186. [Google Scholar] [CrossRef]
- Krippendorff, K. The Semantic Turn. In A New Foundation for Design; CRC Press: Boca Raton, FL, USA, 2005. [Google Scholar]
- Op‘t Veld, P. MORE-CONNECT: Development and advanced prefabrication of innovative, Multifunctional building envelope elements for modular retrofitting and smart connections. Energy Procedia 2015, 78, 1057–1062. [Google Scholar] [CrossRef]
- Sanders, E.B.N. Design Research in 2006. Des. Res. Q. 2006, 1, 1–8. [Google Scholar]
- Sanders, E.B.N. Co-creation and the New Landscapes of Design. CoDesign 2008, 4, 5–18. [Google Scholar] [CrossRef]
- Menzies, T.; Williams, L.; Zimmerman, T. Perspective in Data Science for Software Engineering; Morgan Kaufmann: Burlington, MA, USA, 2016; pp. 369–274. [Google Scholar]
- Boellstorff, T.; Maurer, B. Data, Now Bigger and Better! Prickly Paradigm Press: Chicago, IL, USA, 2015. [Google Scholar]
- Spradley, P.J. The Ethnographic Interview; Waveland Press: Long Grove, IL, USA, 2016. [Google Scholar]
- Case, A. Calm Technology: Principles and Patterns for Non-Intrusive Design, 1st ed.; O’Reilly Media: Newton, MA, USA, 2015. [Google Scholar]
- Weiser, M. The Computer for 21st Century. Available online: https://web.stanford.edu/class/cs240e/papers/weiser.pdf (accessed on 25 April 2017).
Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations.
© 2018 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
Tisov, A.; Podjed, D.; D’Oca, S.; Vetršek, J.; Willems, E.; Veld, P.O. People-Centred Approach for ICT Tools Supporting Energy Efficient and Healthy Behaviour in Buildings. Proceedings 2017, 1, 675. https://doi.org/10.3390/proceedings1070675
Tisov A, Podjed D, D’Oca S, Vetršek J, Willems E, Veld PO. People-Centred Approach for ICT Tools Supporting Energy Efficient and Healthy Behaviour in Buildings. Proceedings. 2017; 1(7):675. https://doi.org/10.3390/proceedings1070675Chicago/Turabian Style
Tisov, Ana, Dan Podjed, Simona D’Oca, Jure Vetršek, Eric Willems, and Peter Op’t Veld. 2017. "People-Centred Approach for ICT Tools Supporting Energy Efficient and Healthy Behaviour in Buildings" Proceedings 1, no. 7: 675. https://doi.org/10.3390/proceedings1070675