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Journal: Logistics, 2022
Volume: 6
Number: 51
Article:
Customer Perception of Logistics Service Quality Using SIPA and Modified Kano: Case Study of Indonesian E-Commerce
Authors:
by
Ilyas Masudin, Yulyetha Kurnia Putri Hanifah, Shanty Kusuma Dewi, Dian Palupi Restuputri and Dwi Iryaning Handayani
Link:
https://www.mdpi.com/2305-6290/6/3/51
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