How Do Care Partners of People with Rare Dementia Use Language in Online Peer Support Groups? A Quantitative Text Analysis Study
Abstract
:1. Introduction
1.1. Rare Disease Support Options
1.2. Quantitative Text Analysis in Psychology
1.3. Isolation in Rare Disease
1.4. Social Comparison Theory Applied to Health
1.5. Study Aims and Objectives
- How does language use in the support groups differ from natural speech?
- Which linguistic features distinguish facilitator and participant speech?
- Does the presence and nature of a session agenda direct the language use and thereby modes for social comparison of participants and facilitators?
2. Methods
2.1. Ethical Considerations
2.2. Recruitment
2.3. Participants
2.4. Data Pre-Processing of Session Files
2.5. Text Corpus
2.6. Variable Selection
2.7. Statistical Analysis
2.7.1. Descriptive Comparisons to LIWC-Defined Natural Speech Summaries
2.7.2. Change in Language Use across Sessions: Mixed Effects Poisson Modelling
2.7.3. Agglomerative Hierarchical Clustering on Principal Components (HCPC)
3. Results
3.1. Descriptive Comparisons to LIWC-Defined Natural Speech Summaries
3.2. Changes in Language Use across Sessions: Mixed-Effects Poisson Models
3.3. Clustering: Are there Meaningful Patterns of Language?
4. Discussion
4.1. Linguistic Characterisation of the Support Group Space (Research Question 1)
4.2. Facilitator and Participant Contributions (Research Question 2)
4.3. Impact of Session Structure and Theme (Research Question 3)
4.4. Limitations and Future Directions
5. Conclusions
Supplementary Materials
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Transcript ID/Session ID | Theme | Attendees | N Contributions; N Words |
---|---|---|---|
Semi-structured Sessions (Group 1) | |||
#1/G1S1 | S1—Personal introductions | 2F, 5P | Ncontributions = 54; Nwords = 10,259 |
#2/G1S2 | S2—Care partner independence | 2F, 2P | Ncontributions = 48; Nwords = 9282 |
#3/G1S3 | S3—PLWRD identity and independence | 2F, 3P | Ncontributions = 57; Nwords = 9247 |
#4/G1S4 | S4—Care partner identity and group conclusion | 2F, 3P | Ncontributions = 109; Nwords = 10,143 |
Semi-structured Sessions (Group 2) | |||
#5/G2S1 | S1—Personal introductions | 2F, 6P | Ncontributions = 77; Nwords = 11,204 |
#6/G2S2 | S2—Care partner independence | 2F, 5P | Ncontributions = 68; Nwords = 8805 |
#7/G2S3 | S3—PLWRD identity and independence | 2F, 5P | Ncontributions = 68; Nwords = 8521 |
#8/G2S4 | S4—Care partner identity and group conclusion | 2F, 5P | Ncontributions = 127; Nwords = 8631 |
Unstructured/Continuing Sessions | |||
#9/CO1 | Participant directed discussions | 1F, 5P | Ncontributions = 132; Nwords = 8415 |
#10/CO2 | 1F, 7P | Ncontributions = 111; Nwords = 8868 | |
#11/CO3 | 1F, 5P | Ncontributions = 118; Nwords = 8828 | |
#12/CO4 | 1F, 6P | Ncontributions = 150; Nwords = 9507 | |
#13/CO5 | 1F, 6P | Ncontributions = 77; Nwords = 8889 | |
#14/CO6 | 1F, 3P | Ncontributions = 124; Nwords = 9617 |
Variable (Abbreviation) | Description (Examples) |
---|---|
Summary Variables | |
Clout | High score: high expertise, confident/Low score: tentative and humble [41] |
Analytic | High score: formal, logical, hierarchical/Low score: informal, personal, here-and-now [42] |
Authentic | High score: honest, personal, disclosing/Low score: guarded, distanced [43] |
Tone | High score: positive, upbeat/Low score: anxious, sad, hostile [44] |
Variable (Abbreviation) | Description (Examples) | |
---|---|---|
Linguistic Dimensions | ||
Personal Pronouns—inform on the locus of attention and the centre from which it projects [45] | ||
1st person singular (I) | 1st person singular pronouns (I, me, mine) | |
2nd person (You) | 2nd person pronouns (you, your, yours) | |
3rd person singular (Shehe) | 3rd person singular pronouns (she, him, herself) | |
1st person plural (We) | 1st person plural pronouns (we, ourselves, us) | |
3rd person plural (They) | 3rd person plural pronouns (they, them, their) | |
Tense Focus—indicates the time frame to which the speaker is directing attention [17] | ||
Present focus (focuspast) | Words organising attention to: | the present (today, is, now) |
Past focus (focuspresent) | the past (ago, did, talked) | |
Future focus (focusfuture) | the future (may, will, soon) |
Variable (Abbreviation) | Description (Examples) | |
---|---|---|
Psychological Dimensions | ||
Affective Processes—reveal emotional content and the affective stance an individual is taking [46] | ||
Affective processes (affect) | Words carrying emotional charge (happy, cried) | |
Positive emotion (posemo) | Positive emotionally charged words (love, nice, sweet) | |
Negative emotion (negemo) | Negative emotionally charged words (hurt, ugly, nasty) | |
Anxiety (anx) | (worried, fearful) | |
Anger | (hate, kill, annoyed) | |
Sadness (sad) | (crying, grief, sad) | |
Cognitive Processes—belie the way individuals organise their thoughts and the strength with which they hold their beliefs [47] | ||
Cognitive processes (cogproc) | Words conveying consideration and manipulation of ideas (cause, ought, know) | |
Insight | Words conveying consideration of ideas (think, know) | |
Causation (cause) | (because, effect) | |
Tentative (tentat) | (maybe, perhaps) | |
Personal concerns and motivations—inform on the individual’s motivations, impressions of others, and further develop the external foci of the individual [48] | ||
Drives | Words pertaining to: | different motivations (bad, kinship, try) |
Affiliation | positive social processes (ally, friend, social) | |
Work | work (job, majors, xerox) | |
Home | the home (kitchen, landlord) | |
Health | health (clinic, flu, pill) |
Summary of Findings | LIWC Variable | I&I % Mean | NS % Mean | p-Value I&I vs. NS | Cohen’s d | |
---|---|---|---|---|---|---|
Similarities between sessions and the natural speech corpus | ||||||
All vs. natural speech | Similar use of tenses | Focuspast | 4.28 | 3.78 | 0.081 | 0.505 |
Focuspresent | 14.18 | 15.28 | 0.085 | −0.498 | ||
Focusfuture | 1.78 | 1.45 | 0.023 | 0.688 | ||
Differences between sessions and the natural speech corpus | ||||||
All vs. natural speech | Less positive emotional Tone | Tone | 54.02 | 79.29 | <0.001 | −3.163 |
More first-person plural pronouns | We | 1.64 | 0.87 | <0.001 | 1.328 | |
Less first-person singular pronouns | I | 4.48 | 7.03 | <0.001 | −2.318 | |
More Cognitive processes words | Cogproc | 15.30 | 12.27 | <0.001 | 2.780 | |
Less affective process words (due to less positive emotions words) | Affect | 4.70 | 6.54 | <0.001 | −4.982 | |
Posemo | 3.25 | 5.31 | <0.001 | −4.905 | ||
Differences specific to participants and facilitators, compared to the natural speech corpus | ||||||
Participants vs. natural speech | Less second singular person pronouns | You | 1.77 | 4.04 | <0.001 | −3.603 |
More third-person singular pronoun | Shehe | 2.51 | 0.77 | <0.001 | 1.740 | |
More health and less work personal concerns | Health | 0.95 | 0.38 | <0.001 | 1.295 | |
Work | 1.38 | 2.87 | <0.001 | −3.921 | ||
Facilitators vs. natural speech | More Clout language | Clout | 80.93 | 56.27 | <0.001 | 4.419 |
Less third-person singular pronouns | Shehe | 0.25 | 0.77 | <0.001 | −2.080 | |
More use of second-person pronouns | You | 4.97 | 4.04 | <0.001 | 1.788 | |
More affiliation words | Affiliation | 3.71 | 2.06 | <0.001 | 1.435 | |
Less personal concern words overall | Work | 1.28 | 2.87 | <0.001 | −4.077 | |
Home | 0.14 | 0.34 | <0.001 | −2.222 | ||
Differences specific to structured and unstructured sessions, compared to the natural speech corpus | ||||||
Structured sessions vs. natural speech | More Analytic language | Analytic | 32.88 | 18.43 | <0.001 | 1.268 |
Less Authentic language | Authentic | 41.82 | 61.32 | <0.001 | −1.520 | |
Unstructured sessions vs. natural speech | No additional notable differences. |
Cluster Name (N) Cluster Description | Most Representative Contribution(s) |
---|---|
EXP—SHARED EXPERIENCE CLUSTERS (N = 177 contributions, 87% total word count) | |
EXP-a (N = 134) Elaborations on personal concerns | “Our walks together have been limited by what [NAME] can do. I mean, I do not think we realise because we can see everything, when we were going down some steps she said ‘It is although I am spreading out into space. I am stepping into space!’, and she was terrified...” |
LIWC descriptors | +++ WPS, health, leisure, money, they, female, family |
--- posemo, you, Analytic | |
EXP-b (N = 43) Sharing about the PLWRD | “Right, my name is [NAME]. I live in [LOCATION]. My wife is [NAME] and she was diagnosed with PCA […]. She was really the person who flagged it up herself. …” “He has trouble judging time. He knows he has got a watch that tells the time, but he often gets the alarm. And we have had chucks going off at night-time because it has got muddled up.” |
LIWC Descriptors | +++ shehe, male, female, family, WPS |
--- Authentic, you, Tone, focuspast, affect, posemo | |
SELF—SELF-REFLECTIVE CLUSTERS (N = 67 contributions, 12% total word count) | |
SELF (N = 67) Insightful authentic self-reflection | “[…] I try as much as possible to keep in the day, because I honestly don’t know what tomorrow is going to bring. It could be a good day. It could be a bad day. I think the worst part about it is to project forward. During the peak of COVID-19 I was absolutely terrified.” |
LIWC Descriptors | +++ I, Authentic, insight, sad |
--- Clout, social, Tone, you, posemo, shehe, we | |
GROUP—GROUP PROCESSES CLUSTERS (N = 102 contributions, 1% total word count) | |
GROUP-a (N = 64) Short group-building social contributions | “Where are you based, [NAME]” “Okay, I appreciate it. Yes. Nice to meet you all. Ok, thanks a lot, [NAME].” “Both of you. No both of you, you’ve done a lot.” |
LIWC Descriptors | +++ Analytic, social, work, early contributions, work |
--- WPS, cogproc, tentat, focuspast, we | |
GROUP-b (N = 26) Short, positive statements | “Take care. Thank you. Bye.” “Well done.” “Thank goodness you’re doing that research.” |
LIWC Descriptors | +++ posemo, you, focuspresent, Tone, social |
--- Authentic, WPS, tentat, I, drives | |
GROUP-c (N = 1) Short negative statement | “Sorry” |
LIWC Descriptors | +++ sad, negemo |
GROUP-d (N = 8) short group-building contributions | “Hi, [NAME].” “Very helpful.” |
LIWC Descriptors | +++ affiliation, drives, we, social, risk, Clout |
--- Authentic, WPS, cogproc |
Cluster Name (N) Cluster Description | Most Representative Contribution(s) |
---|---|
EXP—SHARED EXPERIENCE CLUSTERS (N = 141 contributions, 57% total word count) | |
EXP-a (N = 140) Lengthy sharing concerning the PLWRD, especially on the topics of health and family | “Dementia is bad enough with the confusion anyway without sending a new set of people, and also social services who fund it. […] he doesn’t want four different people coming in for half an hour every day. It’ll really confuse him […]” |
LIWC Descriptors | +++ shehe, health, male, family, focuspast, female, friend |
--- you, less early contributions | |
EXP-b (N = 1) Short comment on PLWRD | “She’ll cope.” |
LIWC Descriptors | +++ female, shehe, focusfuture, social, Clout |
--- focuspresent, Authentic, cogproc Analytic | |
SELF—SELF-REFLECTIVE CLUSTERS (N = 166 contributions, 37% total word count) | |
SELF (N = 166) Insightful, authentic self-reflection | “I knew I was grieving for my life because I could say that, but I still didn’t think about it as a grief. Or probably you get, sometimes it pulls you back down and then you get up again and go on…” “I’m a walking disaster, an almost not-walking disaster. So, it’s true, you’ve got to look after yourself…” |
LIWC Descriptors | +++ I, Authentic, death, insight, anx |
--- Clout, Analytic, social, you, Tone, posemo | |
GROUP—GROUP PROCESSES CLUSTERS (N = 102 contributions, 6% total word count) | |
GROUP-a (N = 109) Group-building social processes | “Yes, hopefully it helps.” “Yes, you’re very positive.” |
LIWC Descriptors | +++ social, you, Clout, they, focuspresent, money, focusfuture, posemo, drives |
--- WPS | |
GROUP-b (N = 91) Short positive social contributions | “Yes, interesting.” “oh, happy birthday!” “Absolutely.” |
LIWC Descriptors | +++ Analytic, posemo |
--- WPS, social, Clout, Authentic, I, you, tentat, drives | |
GROUP-c (N = 2) Short ‘negative’ statements | “Sorry.” |
LIWC Descriptors | +++ sad, negemo, Analytic |
GROUP-d (N = 5) Short negative reflections | “Men cry too.” “Oh, that’s a shame.” |
LIWC Descriptors | +++ male, negemo, anxiety, risk, sad, shehe |
--- Tone, Authentic, WPS, focuspresent |
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© 2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
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Hayes, O.S.; El Baou, C.; Hardy, C.J.D.; Camic, P.M.; Brotherhood, E.V.; Harding, E.; Crutch, S.J., on behalf of the Rare Dementia Support (RDS) Research Team. How Do Care Partners of People with Rare Dementia Use Language in Online Peer Support Groups? A Quantitative Text Analysis Study. Healthcare 2024, 12, 313. https://doi.org/10.3390/healthcare12030313
Hayes OS, El Baou C, Hardy CJD, Camic PM, Brotherhood EV, Harding E, Crutch SJ on behalf of the Rare Dementia Support (RDS) Research Team. How Do Care Partners of People with Rare Dementia Use Language in Online Peer Support Groups? A Quantitative Text Analysis Study. Healthcare. 2024; 12(3):313. https://doi.org/10.3390/healthcare12030313
Chicago/Turabian StyleHayes, Oliver S., Celine El Baou, Chris J. D. Hardy, Paul M. Camic, Emilie V. Brotherhood, Emma Harding, and Sebastian J. Crutch on behalf of the Rare Dementia Support (RDS) Research Team. 2024. "How Do Care Partners of People with Rare Dementia Use Language in Online Peer Support Groups? A Quantitative Text Analysis Study" Healthcare 12, no. 3: 313. https://doi.org/10.3390/healthcare12030313