Next Article in Journal
Factors Associated with Older People’s Anxiety Symptom Positioning after COVID-19: Cross-Sectional Findings from a Canadian Sample
Next Article in Special Issue
Resilience as Safety Culture in German Emergency Medical Services: Examining Irritation and Burnout
Previous Article in Journal
Prevalence and Factors Associated with Burnout among Community Pharmacists in Saudi Arabia: Findings and Implications
 
 
Search for Articles:
Title / Keyword
Author / Affiliation / Email
Journal
Article Type
 
 
Advanced Search
 
Section
Special Issue
Volume
Issue
Number
Page
 
Journals
Healthcare
Volume 12
Issue 18
10.3390/healthcare12181835
healthcare-logo
Submit to this Journal Review for this Journal Propose a Special Issue
► Article Menu

Article Menu

share Share announcement Help format_quote Cite question_answer Discuss in SciProfiles
first_page
settings
Order Article Reprints
Font Type:
Arial Georgia Verdana
Font Size:
Aa Aa Aa
Line Spacing:
Column Width:
Background:
Review

Second Victims in Industries beyond Healthcare: A Scoping Review

by
Andrea Conti
1,2,*,†,
Alicia Sánchez-García
3,†,
Daniele Ceriotti
1,
Marta De Vito
1,
Marco Farsoni
1,
Bruno Tamburini
1,
Sophia Russotto
1,
Reinhard Strametz
4,
Kris Vanhaecht
5,
Deborah Seys
5,
José Joaquín Mira
3,6,‡ and
Massimiliano Panella
1,‡
1
Department of Translational Medicine, Università del Piemonte Orientale, 28100 Novara, Italy
2
Doctoral Program in Food, Health, and Longevity, Università del Piemonte Orientale, 28100 Novara, Italy
3
Department of Health Psychology, Miguel Hernandez University, 03202 Elche, Spain
4
Wiesabden Institute for Healthcare Economics and Patient Safety, RheinMain UAS, 65197 Wiesbaden, Germany
5
Leuven Institute for Healthcare Policy, KU Leuven, 3000 Leuven, Belgium
6
Atenea Research, FISABIO, 03013 Hermanos López de Osaba, Alicante, Spain
*
Author to whom correspondence should be addressed.
†
Joint first authors. These authors contributed equally to this work.
‡
Joint last authors (senior). These authors contributed equally to this work.
Healthcare 2024, 12(18), 1835; https://doi.org/10.3390/healthcare12181835
Submission received: 27 August 2024 / Revised: 11 September 2024 / Accepted: 11 September 2024 / Published: 13 September 2024
(This article belongs to the Special Issue Occupational Health and Workers’ Well-Being: From Research to Practice)
Browse Figures
Review Reports Versions Notes

Abstract

The second victim phenomenon (SVP) refers to workers negatively impacted by involvement in unanticipated adverse events or errors. While this phenomenon has been extensively studied in healthcare since its acknowledgment over 20 years ago, its presence and management in other high-risk industries have remained unclear. We conducted a scoping review aiming to map the SVP in non-healthcare industries, as well as to explore the available interventions or support programs addressed to help second victims (SVs). A total of 5818 unique records were identified and, after the screening process, 18 studies from eight sectors were included. All industries acknowledged the existence of the SVP, though many did not use a specific term for defining the SV. Similarities in psychological and emotional consequences were found across sectors. Support strategies varied, with the aviation sector implementing the most comprehensive programs. Self-care and peer support were the most reported interventions, while structured clinical support was not mentioned in any industry. Our review highlighted a lack of standardized terminology and industry-specific, evidence-based support interventions for the SVP outside of healthcare. Healthcare appears to be at the forefront of formally recognizing and addressing the SVP, despite traditionally learning from other high-reliability industries in safety practices. This presents opportunities for reciprocal learning and knowledge transfer between healthcare and other high-risk sectors.
Keywords: safety; error management; just culture; peer support; cross-industry learning; second victim phenomenon safety; error management; just culture; peer support; cross-industry learning; second victim phenomenon

Share and Cite

MDPI and ACS Style

Conti, A.; Sánchez-García, A.; Ceriotti, D.; De Vito, M.; Farsoni, M.; Tamburini, B.; Russotto, S.; Strametz, R.; Vanhaecht, K.; Seys, D.; et al. Second Victims in Industries beyond Healthcare: A Scoping Review. Healthcare 2024, 12, 1835. https://doi.org/10.3390/healthcare12181835

AMA Style

Conti A, Sánchez-García A, Ceriotti D, De Vito M, Farsoni M, Tamburini B, Russotto S, Strametz R, Vanhaecht K, Seys D, et al. Second Victims in Industries beyond Healthcare: A Scoping Review. Healthcare. 2024; 12(18):1835. https://doi.org/10.3390/healthcare12181835

Chicago/Turabian Style

Conti, Andrea, Alicia Sánchez-García, Daniele Ceriotti, Marta De Vito, Marco Farsoni, Bruno Tamburini, Sophia Russotto, Reinhard Strametz, Kris Vanhaecht, Deborah Seys, and et al. 2024. "Second Victims in Industries beyond Healthcare: A Scoping Review" Healthcare 12, no. 18: 1835. https://doi.org/10.3390/healthcare12181835

APA Style

Conti, A., Sánchez-García, A., Ceriotti, D., De Vito, M., Farsoni, M., Tamburini, B., Russotto, S., Strametz, R., Vanhaecht, K., Seys, D., Mira, J. J., & Panella, M. (2024). Second Victims in Industries beyond Healthcare: A Scoping Review. Healthcare, 12(18), 1835. https://doi.org/10.3390/healthcare12181835

Note that from the first issue of 2016, this journal uses article numbers instead of page numbers. See further details here.

Article Metrics

Back to TopTop