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Open AccessConcept Paper

How to Disable Mortal Loops of Enterprise Resource Planning (ERP) Implementation: A System Dynamics Analysis

1
Department of Industrial Engineering and Management Systems, AmirKabir University of Technology (Tehran Polytechnic), 424 Hafez Ave, Tehran 1591634311, Iran
2
DESTEC, University of Pisa, Largo Lucio Lazzarino 1, 56100 Pisa, Italy
*
Author to whom correspondence should be addressed.
Received: 7 November 2017 / Revised: 2 January 2018 / Accepted: 11 January 2018 / Published: 16 January 2018
(This article belongs to the Special Issue Theory and Practice in System Dynamics Modelling)
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Abstract

Successful Enterprise Resource Planning (ERP) implementation depends upon various factors known as critical success factors (CSFs). This study developed a system dynamics model of ERP implementation based on CSFs to discuss ERP implementation complexities, which identifies the effect of CSF interrelations on different aspects of ERP project failure. Based on the model hypothesis, CSF interrelations include many causal loop dependencies. Some of these causal loops are called mortal loops, because they may cause the failure of risk reduction efforts to a more severe failure in effect of lack of system thinking on CSFs interrelations. This study discusses how system thinking works as a leverage point for overcoming ERP implementation challenges. View Full-Text
Keywords: enterprise resource planning (ERP); critical success factor (CSF); system dynamics simulation; implementation strategies; causal loops; implementation dynamics enterprise resource planning (ERP); critical success factor (CSF); system dynamics simulation; implementation strategies; causal loops; implementation dynamics
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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
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Cyrus, K.M.; Aloini, D.; Karimzadeh, S. How to Disable Mortal Loops of Enterprise Resource Planning (ERP) Implementation: A System Dynamics Analysis. Systems 2018, 6, 3.

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