1. Introduction
In the digital era, design creativity is no longer an isolated individual activity but is immersed in an extensive virtual social environment. Compared to the real world, communication in social networks is unhindered by time and space constraints, allowing users to remain connected with family, friends, colleagues, and even strangers at any time and from anywhere. The intersection between virtual social interactions and the real world is ever intensifying. Virtual environments endow creativity with unparalleled interactive and dissemination capabilities, and globally, social media has emerged as the most prevalent communication tool. Various social media platforms offer forums for discussions on a myriad of topics—from politics, economics, and environment to work [
1,
2,
3,
4], thereby promoting knowledge dissemination. With the incessant evolution and innovation of technology, new social networks rapidly emerge to meet the growing demands of users [
5,
6]. In this interconnected digital ecosystem full of opportunities and challenges, social networks are constructed as an optimal system [
7,
8], purposed for world exploration, knowledge creation, and deep insights into both traditional and novel themes [
9]. Online social networks have indeed become the primary channels for people to express opinions, participate in discussions, and access information [
10,
11].
The concept of UGC (user-generated content) originated from the evolution of social media, referring to innovative texts, images, audio, or video contents created by non-professional users [
12]. The UGC community is open to a wide range of people, and its content is diverse, with different quality and professionalism. A defining characteristic of social media platforms is their pronounced interactivity and sociability. This allows users to efficiently create and share diverse UGC, which not only represents content but also serves as a profound medium of social interaction, influencing users’ attitudes and behaviors in various aspects [
13,
14]. The generation of user content is intricately linked to the complex structure of social networks. By deeply mining the information provided by social media, profound insights can be identified, fostering the birth of new knowledge [
15]. This process not only aids in the formation and dissemination of knowledge but also significantly affects user behavior and decision-making within social media. UGC has shifted users’ internet habits from primarily downloading to a balanced emphasis on both downloading and uploading. Users have now evolved from being mere consumers of online content to becoming its creators. In our study, we define users as individuals active in UGC communities who browse, comment, and interact with content but may not necessarily initiate sharing. Sharers refer to individuals who proactively share their own or others’ content within the community, demonstrating higher engagement. Sharees are individuals who receive shared content, accepting others’ shares or suggestions, but may not actively engage in content creation or sharing themselves. This research aims to understand the driving factors behind users’ sharing behavior, with the goal of converting more users into sharers [
16].
Over the past few decades, extensive research on UGC and its impacts has been conducted [
17,
18,
19,
20,
21,
22,
23,
24], which can be categorized into three main areas. Firstly, a number of studies have focused on identifying the factors that influence UGC, as the sustained development of online platforms largely relies on consistent contributions from users. Research has revealed that factors such as social capital [
25,
26,
27,
28,
29], audience size [
30], financial incentives [
29,
31,
32,
33], identity disclosure [
20,
34], and the integration of platforms with other social media services play significant roles in determining UGC creation. Secondly, some studies have delved into the characteristics of UGC, such as output, emotional tendencies, and linguistic features [
35,
36]. Lastly, other research endeavors have examined the impact of UGC on consumer decision-making [
37,
38,
39,
40], product sales [
41,
42], and business competition [
42,
43,
44]. Our study primarily resides within the first area, aiming to provide fresh insights and contributions by deeply understanding the factors influencing users’ intention to share their works. While there have been some studies on UGC communities, research on designer-driven UGC communities remains limited, hence making this study both challenging and innovative.
In terms of research methodologies, scholars have provided a variety of tools and methods to explore the different directions of UGC. Some studies employ semantic and sentiment analysis to extract meaningful information from UGC [
22]. Multidisciplinary literature review is also a common approach, aiming to consolidate and analyze academic papers on UGC, seeking to establish a broader definition of UGC [
21]. Other research adopts a phenomenological interpretative perspective, using in-depth interviews and qualitative analysis to understand the constructions and relationships within UGC [
45]. Additionally, some studies utilize multi-state survival analysis to explore user retention, switching, multi-platform behavior patterns, and underlying drivers on online platforms. This method offers a dynamic viewpoint, aiding in understanding the evolution of user behaviors across different social media platforms [
46]. This research gathers data through questionnaire surveys to support the research questions and hypotheses. Through the questionnaire, researchers can obtain information on respondents’ views, attitudes, and behaviors towards UGC, allowing for quantitative analysis and interpretation of research questions.
Compared to traditional UGC communities, designer-driven UGC communities are more oriented towards attracting professional designers or specialists in related fields. Users typically possess a high degree of expertise and skills, with their content primarily delving into specialized areas like design, creativity, and art. The UGC community closely integrates content and sharing into the social media platform. This sharing is mainly driven by the user’s inner motivation, and the user’s intrinsic sharing motivation plays a key role, including the need for individual achievement [
24,
47,
48]. However, given the voluntary nature of user contributions, maintaining long-term user engagement in UGC communities remains a significant challenge [
46,
48]. As such, UGC communities often grapple with content shortages. In terms of designer-driven UGC communities, the active participation and sharing by users are of great importance to their sustainable development. Both current research and practices regard sustainability as the core driver of innovative activities [
49,
50]. The sharing of user works decides the content quality, diversity, and appeal of UGC communities, which are crucial for sustainable community growth. Enhancing the intention to share works can infuse the community with valuable content, attracting more users and creating a virtuous cycle. Furthermore, this study offers targeted strategies and managerial suggestions for designer-driven UGC communities. A deeper understanding of these factors will aid community platforms in better catering to user needs, stimulating their sharing intentions, and fostering continuous development in the realm of social innovation.
3. Methodology
3.1. Research Framework
In this study, questionnaire design serves as a key component since it directly impacts our comprehensive understanding of the user intention within designer UGC communities. The research process primarily comprises four main stages: questionnaire design, sample selection, data collection, and data analysis.
In the first stage, the questionnaire is meticulous planned to encompass elements from Self-Determination Theory (autonomy, competence, and relatedness), online social support, value fit, tie strength, and work sharing intention. The questionnaire consists of multiple sections, each focusing on a specific theme to better gather information on user intentions. Prior to its official distribution, the study incorporated a pilot test and adjusted the questionnaire based on participants’ feedback to guarantee the reliability of the questionnaire content.
During the second stage, we screened and catalogued participant identities. All selected respondents are designers who have either remained active within or have shared their works on designer-driven UGC communities.
In the third stage, we disseminated the questionnaire to respondents via an online survey platform to collect data. Respondents completed the survey based on their experiences and attitudes towards the designer-driven UGC communities.
In the final stage, we employed IBM SPSS and Amos 23 for a comprehensive and accurate data analysis. Conclusions and recommendations were drawn based on the data analysis and discussion results.
3.2. Questionnaire Design
Considering the driving factors of the designer’s intentions to share works in the UGC community, the measurement items of this study were set and optimized according to the relevant research results, and a multi-dimensional questionnaire survey was designed. The questionnaire covers multiple constructs such as value fit, tie strength, online social support, autonomy, competence, relatedness, and work-sharing intention, as well as the basic information of the respondents. After the draft of the questionnaire was completed, a pre-test was conducted, and two experts in related fields were consulted. According to their feedback, explanation of the relevant concepts was added and the language expression corrected. The following
Table 2 presents the measurement items of the research variables of the users’ intentions to share works in the designer-driven UGC community.
3.3. Sampling
In order to ensure the credibility and representativeness of the research, we first recruited through China’s online designer community, and the selected participants maintained a continuous active or shared work in the designer UGC community. Participants had a large age span and covered a wide range of professional backgrounds, including but not limited to visual communication design, industrial design, product design, environmental design, clothing design, digital media design and public art design. The diversity of samples provided a sufficient basis for this study. The demographic information of the respondents are shown in
Table 3.
3.4. Data Collection
The questionnaire was collected from July to August 2023 through an online survey platform and a total of 326 valid samples were collected in the formal survey stage. After excluding samples with low-quality responses (short duration or consistent answers across all scale items), 301 high-quality valid questionnaires were finally obtained, with an effective recovery rate of 92.33%, fully meeting the research needs. The questionnaire was filled out in the environment of the respondents’ own choice, including home, company, etc. We ensured the confidentiality of respondents’ personal information and answers, and obtained their consent to participate in the survey.
5. Discussion
This study aimed to explore the deep-seated motivating factors behind users’ intention to share their works within designer UGC communities. From the perspective of Self-Determination Theory, we applied structural equation modeling for analysis. Through an integrated approach involving a literature review, questionnaire surveys, and data analysis, we unveiled the complex psychological drivers of the sharing intentions in designer UGC communities, influenced by individuals’ sense of autonomy, competence, relatedness, online social support, tie strength, and value fit. The following content provides a comprehensive discussion of the research findings, while also highlighting the study’s limitations and suggesting directions for future research.
5.1. Factors Influencing Sharing Intention
The results of standardized path coefficients indicate that the sense of autonomy (H1: 0.269), competence (H2: 0.178), and relatedness (H3: 0.518) have a significant positive impact on the work-sharing intention. This further validates the applicability of Self-Determination Theory in virtual social settings and reveals the close relationship between the fulfillment of psychological needs and sharing behaviors. Self-affirmation of creative abilities lies at the heart of innovation [
100]. For designers, sharing their works in UGC communities can be seen as a means of self-presentation and communication. The fulfillment of the sense of autonomy, competence, and relatedness might be pivotal motivators driving their sharing behaviors. Based on the Basic Psychological Needs Theory within Self-Determination Theory, when the psychological needs of autonomy, competence, and relatedness are met, designers progressively tap into deeper intrinsic motivations until they are propelled into action [
101]. These findings offer practical guidance for managers of designer UGC communities: by promoting more autonomy, fostering activities that encourage a sense of competence, and nurturing a sense of community relatedness, they can enhance designers’ intention to share their works.
Although online social support did not directly impact the sharing intention, it has a positive influence on shaping a sense of self-determination, as reflected by online social support coefficients (H4: 0.717, H5: 0.842, H6: 0.854). This result can be attributed to the interplay of multiple factors. Social interaction, social support, and social capital, or the sense of social fulfillment, are primary motivations for people to use social media [
102]. These factors also influence individual self-expression on social media platforms [
103]. Active interactions and social support for designers within UGC communities cannot only promote their psychological state but might also strengthen their social relationships and sense of relatedness. This emphasizes the vital role of social interactions within designer UGC communities in affecting designers’ intentions and behaviors. Platform managers can enhance designers’ social support experiences, thereby boosting their intention to share their works, by encouraging interactions among users and offering support and incentives.
The value fit also plays a role in influencing users’ work-sharing intention. The study results indicate that value fit positively impacts the sense of autonomy (H7: 0.241). However, its influence on the feelings of competence and relatedness is not significant. Value fit positively impacts the sense of autonomy by fulfilling basic psychological needs and reinforcing internal consistency. Byrne’s similarity-attraction paradigm posits that affirmation of one’s viewpoints from external sources is a fundamental need for individuals, and the level of fulfillment of this need greatly affects them. Achieving value fit is a way to satisfy this need of individuals [
104]. By interacting with those who are similar to oneself (or sharing similar values), individuals can achieve validation of their viewpoints [
105]. Therefore, when an individual’s core values align with the platform’s consensus, it creates a resonant environment for designers, encouraging them to genuinely express themselves, thus enhancing their sense of autonomy. Concurrently, behaviors in alignment with personal values stimulate users’ intrinsic motivations, reducing external pressures. This alignment and intrinsic motivation together promote a sense of community relatedness and autonomy, laying the foundation for the positive influence of value fit.
Online social support has a significant positive impact on value fit (H10: 0.875). Online social support creates a positive communication atmosphere for users, promoting the free expression of views and values. This helps to understand and facilitate dialogue between different value systems, thereby strengthening the experience of value fit. At the same time, online social support also provides opportunities to access information and different perspectives, helping individuals better understand the community’s consensus and values. This reinforces cognitive consistency, thereby enhancing a sense of community identification. Furthermore, online social support gives individuals a sense of social recognition, especially when their views align with the mainstream values of the community. This strengthens individuals’ confidence in their viewpoints, thereby enhancing the experience of value fit.
Online social support has a significant positive impact on tie strength (H11: 0.800). Firstly, it increases the opportunities for designers to connect with one another. Through online communities, designers can establish connections with peers from various locations, expanding their social circles and offering more opportunities to build relationships. Secondly, a good online community atmosphere can enhance information sharing and interaction among designers. This means they are more inclined to share experiences, insights, and ideas, deepening their mutual understanding and further strengthening their connections. Thirdly, one of the characteristics of online social interaction is that it facilitates continuous interaction. Without constraints of geographical location or time, designers can communicate with their peers whenever necessary, which helps to maintain the vibrancy and depth of their relationships. Moreover, compared to face-to-face interactions, online socializing offers a relatively low-pressure environment. This makes it easier for individuals to overcome social anxiety, allowing them to more comfortably establish connections and interact with others.
Value fit has a significant positive impact on tie strength (H12: 0.178). A high degree of value fit can evoke resonance among designers. When an individual’s core values align with those of others or an organization, the sense of closeness and relevance is enhanced. Furthermore, value fit helps establish trust and identification. Similar values make it easier for individuals to trust one another, accept each other’s viewpoints and actions, thereby increasing the stability and intimacy of the relationship. Value fit can also reduce conflicts and frictions, maintaining a harmonious relationship. Finally, when an individual’s core values are recognized and respected in a relationship, the sense of fulfillment intensifies, contributing to the improvement of the relationship’s quality and depth.
5.2. Explanation of Insignificant Relationship Paths
Some path hypotheses were not supported. For instance, Hypothesis 8 (H8: 0.091), Hypothesis 9 (H8: 0.080), and Hypothesis 13 (H8: 0.043) did not obtain significant path coefficients, namely the effects of value fit on competence and relatedness, as well as the influence of tie strength on the work-sharing intention. This might stem from the unique nature of online UGC communities, leading to some changes in the theory when applied to this context. There could also be other factors not considered that affect these path relationships, such as sample characteristics, research background, etc. Further research is required for a deeper exploration.
The hypotheses regarding the effects of value fit on competence and relatedness were not supported. Analysis in this study reveals that when an individual’s core values are not aligned with the mainstream environment, cognitive dissonance and feelings of unease would arise. This may lead the individual to feel distanced from the social group, making it challenging to establish close social ties, subsequently diminishing their experiences of competence and relatedness. As for the hypothesis concerning the influence of tie strength on the work-sharing intention, the analysis results indicate that some designers might be more sensitive to issues of privacy and confidentiality. They may worry that sharing their works on interactive designer platforms exposes them to risks related to personal information or idea leaks. The subjective nature of privacy issues, the widespread expansion of online platforms, multi-party participation, the nature of data disclosure, and associated ethics make determining the contradictory effects between personal privacy issues and behavior challenging [
106,
107]. Furthermore, some designers might avoid sharing due to concerns about others’ evaluations and criticisms, aiming to sidestep potential negative consequences triggered by adverse feedback, such as disputes or misunderstandings.
In designer UGC communities, sporadic content sharing might diminish the creator’s sense of presence and make it challenging to establish meaningful relationships with other designers, consequently reducing users’ sharing behavior [
108,
109]. Similarly, excessive content sharing can also harm users’ sharing behaviors. Firstly, it might lead to boredom and user fatigue as opportunities for users to learn or entertain from the sharer’s content diminish [
110,
111]. Due to resource constraints, prolific creators might be compelled to create and share bland content lacking creativity [
112,
113], intensifying user fatigue and prompting opposition other than sharing behaviors. Therefore, in the management and operation of designer UGC communities, careful consideration is needed on how to balance the quantity and quality of shared content to maximize users’ intention to share and active participation.
6. Conclusions and Future Research
6.1. Conclusions
When comprehensively considering the relationship between factors such as SDT, online social support, value fit, and tie strength and designers’ work-sharing intention, the following conclusions can be drawn: users’ work-sharing intention within designer-driven UGC communities is influenced by various factors. The factors derived from Self-Determination Theory can directly inspire designers with a proactive desire to share. Online social support can shape a sense of self-determination, thereby enhancing designers’ intention to share. Value fit can enhance users’ autonomy, strengthening designers’ identity with the UGC community environment. However, the tie strength triggers negative emotions in some designers, raising concerns about potential personal information leaks and ideas being plagiarized, which then act as constraints on the work-sharing intentions. These factors form intricate interactions among cognition, emotion, and behavior, together influencing the designers’ final decisions.
6.2. Theoretical Contribution
Our research validates and extends the application of Self-Determination Theory within the design discipline. While SDT has been widely implemented across various disciplines, its exploration within creative and design contexts remains relatively limited. By correlating the central concepts of SDT with behaviors of design professionals, this study has bolstered the theory’s applicability, laying a solid groundwork for its utilization in innovation and creative fields. Additionally, our findings indicate that within designer-driven UGC communities, factors such as autonomy, competence, relatedness, online social support, and value fit all maintain a positive correlation with users’ work-sharing intention. These insights provide further understanding of autonomy, self-determination, and users’ intrinsic motivations within SDT, offering empirical backing to the theory’s ongoing evolution.
6.3. Practical Contribution
From a managerial perspective, the results of this study offer practical guidance for administrators of designer UGC communities. Firstly, in meeting the actual needs of designers, platform administrators can consider enrich users’ community participation styles, thereby fulfilling designers’ needs for autonomy. Additionally, by organizing creative contests, launching themed events, etc., they can encourage designers to participate and showcase their creative talents, which can further satisfy their competence needs. Moreover, community maintenance should be a focus for platform managers. They should strive to create a positive social atmosphere. By hosting online events and providing interactive forums, they can foster communication and identification among designers, fulfilling their need for relatedness. Furthermore, online social support should also be a priority for platform administrators. Platform administrators can guide users to engage in interactive behaviors such as commenting, liking, and sharing to foster positive social feedback and support. Designer-driven UGC communities can also utilize social functions to encourage designers to establish closer connections with other users, promoting the enhancement of tie strength.
6.4. Limitations and Future Research
While our study endeavored to provide comprehensive and in-depth insights, certain limitations remain. Firstly, our research sample predominantly consists of users from designer-driven UGC communities in China. The regional and cultural characteristics of the sample might influence the generalizability of the findings. Secondly, the study employed a cross-sectional design, which hampers our ability to establish causal relationships. The questionnaire-based approach might be subject to recall bias and subjective evaluations, especially when addressing subjective intentions and emotions. Future research might benefit from incorporating a diverse set of data-collection methods, such as face-to-face interviews, observational studies, or biometric data, to glean more holistic and objective information.
Future studies could employ a more in-depth longitudinal research design to better understand the impact of time on users’ work-sharing intention within designer-driven UGC communities, helping to reveal long-term trends and causal relationships. To enhance the generalizability of the research, future studies might consider selecting samples from multiple countries and diverse cultural backgrounds to explore the similarities and differences in designer-driven UGC communities across varying cultural contexts, furthering our understanding of the behaviors of designers globally. Future research can introduce a wider variety of data-collection methods, such as in-depth interviews and observational studies, to achieve more comprehensive data collection, thereby more accurately unveiling designers’ intrinsic motivations and emotions. Future studies can also broaden their scope, delving deeper into aspects like designers’ technology acceptance, personal traits, types of creativity, and activity levels within online social networks, providing more insights into the underlying mechanisms influenced by these multifaceted factors.
In summary, this study delves deeply into the intention of designers to share their works in UGC communities, analyzing the complex cognitive, emotional, and behavioral elements behind it. This not only offers valuable insights and guidance for building and optimizing designer UGC communities but also provides important directions for future research. Future studies will further deepen our understanding of these influencing mechanisms to encourage continuous sharing by designers in UGC communities, promoting the development of innovation and creative works.