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Article

The Impact of COVID-19 on the Performance of Primary Health Care Service Providers in a Capitation Payment System: A Case Study from Poland

1
Faculty of Management, Warsaw University of Technology, 02-524 Warszawa, Poland
2
College of Economics and Social Sciences, Warsaw University of Technology, 09-400 Plock, Poland
3
Faculty of Civil Engineering, Mechanics and Petrochemistry, Warsaw University of Technology, 09-400 Plock, Poland
*
Author to whom correspondence should be addressed.
Academic Editor: Paul B. Tchounwou
Int. J. Environ. Res. Public Health 2021, 18(4), 1407; https://doi.org/10.3390/ijerph18041407
Received: 1 January 2021 / Revised: 29 January 2021 / Accepted: 31 January 2021 / Published: 3 February 2021
In Poland, as in many other countries, the use of capitation payment schemes in primary health care is popular. Despite this popularity, the subject literature discusses its role in decreasing the quality of primary medical services. This problem is particularly important during COVID-19, when medical entities provide telehealth services to patients. The objective of the study is to examine the effects of COVID-19 pandemic on the performance of the primary health care providers in Poland under a capitation payment scheme. In this study the authors use data from interviews with personnel of medical entities and financial and administrative reports of primary health care providers in order to identify how this crisis situation impacts the performance of primary health care entities, under capitation payment system. The performance indicators include both the financial and quality measures. Selected to the case study primary health care service providers significantly improved their profitability due to considerable costs savings and reduction of services provided to patients in a time of COVID-19 pandemic. Capitation payment system proved to be inefficient, in the studied pandemic period, in terms of the services provided by primary health care service providers to patients and the funds paid to them, in exchange, by the government entities. View Full-Text
Keywords: COVID-19; primary health care; performance; capitation payment COVID-19; primary health care; performance; capitation payment
MDPI and ACS Style

Korneta, P.; Kludacz-Alessandri, M.; Walczak, R. The Impact of COVID-19 on the Performance of Primary Health Care Service Providers in a Capitation Payment System: A Case Study from Poland. Int. J. Environ. Res. Public Health 2021, 18, 1407. https://doi.org/10.3390/ijerph18041407

AMA Style

Korneta P, Kludacz-Alessandri M, Walczak R. The Impact of COVID-19 on the Performance of Primary Health Care Service Providers in a Capitation Payment System: A Case Study from Poland. International Journal of Environmental Research and Public Health. 2021; 18(4):1407. https://doi.org/10.3390/ijerph18041407

Chicago/Turabian Style

Korneta, Piotr, Magdalena Kludacz-Alessandri, and Renata Walczak. 2021. "The Impact of COVID-19 on the Performance of Primary Health Care Service Providers in a Capitation Payment System: A Case Study from Poland" International Journal of Environmental Research and Public Health 18, no. 4: 1407. https://doi.org/10.3390/ijerph18041407

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