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Article

Self-Assessment Tool to Promote Organizational Health Literacy in Primary Care Settings in Switzerland

1
Health Literacy Division, Careum Foundation, 8032 Zurich, Switzerland
2
Epidemiology, Biostatistics and Prevention Institute, University of Zurich, 8001 Zurich, Switzerland
3
Interdisciplinary Centre for Health Literacy, University of Bielefeld, 33501 Bielefeld, Germany
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(24), 9497; https://doi.org/10.3390/ijerph17249497
Received: 30 October 2020 / Revised: 2 December 2020 / Accepted: 16 December 2020 / Published: 18 December 2020
(This article belongs to the Collection Global Health Literacy)
Dealing with health information and taking care of one’s own health are key aspects of health literacy and a difficulty for nearly half of the population in Europe. Limited health literacy often results in poorer health outcomes. Health literacy is a fundamental health determinant, and its improvement provides great potential for addressing public health challenges. Health care organizations play an important role in improving population’s health literacy. Health literate health care organizations facilitate access, understanding and use of health information and decrease the demands and complexities of the health care system. Few efforts have been taken so far to promote organizational health literacy, especially in German-speaking countries. This project aimed at developing a self-assessment tool, which enables primary care organizations to assess and improve their level of health literacy. The self-assessment tool was developed and evaluated with general practitioners and community care organizations in Switzerland. Here the participative development process, outcomes and the three modules of the self-assessment tool are presented: (1) manual with detailed introduction and instruction, (2) checklist for self-assessment of organizational health literacy and (3) handbook with measures for improvement. The aim of this tool is that organizations are able to identify the need for action, plan and implement improvement measures. View Full-Text
Keywords: health literacy; health literate organizations; primary care settings; health information; self-assessment health literacy; health literate organizations; primary care settings; health information; self-assessment
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MDPI and ACS Style

De Gani, S.M.; Nowak-Flück, D.; Nicca, D.; Vogt, D. Self-Assessment Tool to Promote Organizational Health Literacy in Primary Care Settings in Switzerland. Int. J. Environ. Res. Public Health 2020, 17, 9497. https://doi.org/10.3390/ijerph17249497

AMA Style

De Gani SM, Nowak-Flück D, Nicca D, Vogt D. Self-Assessment Tool to Promote Organizational Health Literacy in Primary Care Settings in Switzerland. International Journal of Environmental Research and Public Health. 2020; 17(24):9497. https://doi.org/10.3390/ijerph17249497

Chicago/Turabian Style

De Gani, Saskia M., Daniela Nowak-Flück, Dunja Nicca, and Dominique Vogt. 2020. "Self-Assessment Tool to Promote Organizational Health Literacy in Primary Care Settings in Switzerland" International Journal of Environmental Research and Public Health 17, no. 24: 9497. https://doi.org/10.3390/ijerph17249497

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