Article Versions Notes

Zinko R, Patrick A, Furner CP, Gaines S, Kim MD, Negri M, Orellana E, Torres S, Villarreal C. Responding to Negative Electronic Word of Mouth to Improve Purchase Intention. Journal of Theoretical and Applied Electronic Commerce Research. 2021; 16(6):1945-1959. https://doi.org/10.3390/jtaer16060109

Zinko, Robert, Angela Patrick, Christopher P. Furner, Shalanda Gaines, Mi Dya Kim, Matthew Negri, Elsy Orellana, Shelby Torres, and Carmen Villarreal. 2021. "Responding to Negative Electronic Word of Mouth to Improve Purchase Intention" Journal of Theoretical and Applied Electronic Commerce Research 16, no. 6: 1945-1959. https://doi.org/10.3390/jtaer16060109

Zinko, R., Patrick, A., Furner, C. P., Gaines, S., Kim, M. D., Negri, M., Orellana, E., Torres, S., & Villarreal, C. (2021). Responding to Negative Electronic Word of Mouth to Improve Purchase Intention. Journal of Theoretical and Applied Electronic Commerce Research, 16(6), 1945-1959. https://doi.org/10.3390/jtaer16060109