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Journal: J. Theor. Appl. Electron. Commer. Res., 2021
Volume: 16
Number: 15

Article: Managing the Smiley Face Scale Used by Booking.com in an Ordinal Way
Authors: by Raquel González del Pozo and José Luis García-Lapresta
Link: https://www.mdpi.com/0718-1876/16/2/15

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