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Search Results (3)

Search Parameters:
Keywords = visitor citizenship behavior

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12 pages, 1240 KiB  
Article
Does Host-Guest Interaction Stimulate Tourists’ Citizenship Behavior? A Combination of Social Exchange Theory and Cognitive Appraisal Theory
by Juan Bi, Bingnan Wang and Feifei Lu
Forests 2024, 15(7), 1156; https://doi.org/10.3390/f15071156 - 3 Jul 2024
Cited by 8 | Viewed by 2467
Abstract
This study delved into the intricate ways in which host-guest interaction influences tourist citizenship behavior (TCB), focusing specifically on two key dimensions: interaction quantity and interaction quality. By drawing on social exchange theory and cognitive appraisal theory, we constructed an integrated model that [...] Read more.
This study delved into the intricate ways in which host-guest interaction influences tourist citizenship behavior (TCB), focusing specifically on two key dimensions: interaction quantity and interaction quality. By drawing on social exchange theory and cognitive appraisal theory, we constructed an integrated model that illustrates the relationship between host-guest interaction and TCB, with experiential value and place attachment serving as mediating factors. Our data were gathered from 499 visitors to Mount Taishan national forest park, and the analysis was conducted using Spss and Amos software. The results revealed that the quality of host-guest interaction has a significant and positive influence on tourists’ overall experiential value, which in turn fosters TCB. Additionally, the evaluation of experiential value triggers a deeper sense of place attachment among tourists towards the destination, further encouraging TCB. The quantity of host-guest interaction did not exert a significant influence on tourist citizenship behavior. These findings offer practical insights for destinations seeking to enhance their competitiveness and sustainability by optimizing host-guest interactions. Full article
(This article belongs to the Special Issue Forest Recreation and Ecotourism)
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14 pages, 321 KiB  
Article
Effects of Residents’ Empowerment on Citizenship Behavior and Support for Convention Development: Moderation of Innovativeness
by Sooyoung Choi, Alisa Kazakova, Kijung Choi, Yong-Seok Choi and Insin Kim
Sustainability 2023, 15(18), 13352; https://doi.org/10.3390/su151813352 - 6 Sep 2023
Cited by 7 | Viewed by 1762
Abstract
This study investigated how residents’ empowerment influences their engagement in the sustainability of the convention industry in their community, specifically, their citizenship behavior (CB) toward convention visitors and support for convention development in their community. Additionally, the current study examined the moderator of [...] Read more.
This study investigated how residents’ empowerment influences their engagement in the sustainability of the convention industry in their community, specifically, their citizenship behavior (CB) toward convention visitors and support for convention development in their community. Additionally, the current study examined the moderator of a convention center’s innovativeness. The sample used for data analysis was 415 residents from Seoul and Busan, South Korea. The results of structural equation modeling revealed that residents’ empowerment enhances their participation in CB toward visitors and support. The multi-group comparison analysis suggested that a convention center’s innovativeness moderates the effect of residents’ empowerment on their CB toward visitors but not on convention development support. These results highlight the important role of empowering residents in convention host communities in psychological, sociological, and political ways in promoting community engagement and support for convention development. Local authorities and convention center management should ensure that residents have sufficient knowledge about the benefits of convention development and involve them in decision-making processes. Full article
(This article belongs to the Special Issue Meeting the Challenges and New Opportunities: Sustainable Development of Tourism and Hospitality Industry Following the COVID-19 Pandemic)
18 pages, 836 KiB  
Article
The Roles of Perceived Innovativeness in Creating Visitors’ Citizenship Behaviors at an International Game Exhibition
by Sooyoung Choi, Young-joo Ahn and Insin Kim
Sustainability 2020, 12(12), 4950; https://doi.org/10.3390/su12124950 - 17 Jun 2020
Cited by 3 | Viewed by 3213
Abstract
This study examines the extent of game exhibition visitors’ perceptions of innovativeness through service quality and investigates the relationships between innovativeness and visitors’ citizenship behavior, which are the more active behaviors compared with loyalty in game exhibitions. Data were collected from game exhibition [...] Read more.
This study examines the extent of game exhibition visitors’ perceptions of innovativeness through service quality and investigates the relationships between innovativeness and visitors’ citizenship behavior, which are the more active behaviors compared with loyalty in game exhibitions. Data were collected from game exhibition visitors participating in Game Show & Trading, All-Round (G-STAR), one of the largest international exhibitions supporting the game industry in South Korea. The results reveal that all three service quality dimensions were important antecedents of innovativeness. The results also verify that innovativeness has positive effects on citizenship behavior toward other visitors and G-STAR, and membership positively moderates the relationship between innovativeness and citizenship behavior toward other visitors. These results suggest that a conceptual model for understanding the dynamic effects of the relationships between service quality, innovativeness, and visitors’ citizenship behavior can be constructed and can contribute to managing sustainable exhibitions in the game industry. Full article
(This article belongs to the Special Issue Influencing Factors of Traveler Loyalty for Destination, Company, and Brand)
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