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Keywords = key counties to receive assistance

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28 pages, 2200 KB  
Article
Assessing Patient Satisfaction with Hospital Services: Perspectives from Bihor County Emergency Hospital, Romania
by Aliz Ildiko Bradács, Florica Voiță-Mekeres, Lucia Georgeta Daina, Lavinia Davidescu and Călin Tudor Hozan
Healthcare 2025, 13(7), 836; https://doi.org/10.3390/healthcare13070836 - 7 Apr 2025
Cited by 6 | Viewed by 6089
Abstract
Background/Objectives: The objective of this study is to assess overall patient satisfaction with hospital services, including cleanliness, ward conditions, and food quality. Another key goal is to determine patient willingness to return for future medical services and identify the factors influencing this decision. [...] Read more.
Background/Objectives: The objective of this study is to assess overall patient satisfaction with hospital services, including cleanliness, ward conditions, and food quality. Another key goal is to determine patient willingness to return for future medical services and identify the factors influencing this decision. Moreover, the study explores the relationship between patient satisfaction and continuity of care, as indicated by previous hospitalizations. Methods: We conducted a retrospective cohort study to evaluate patient satisfaction at the Bihor County Emergency Clinical Hospital in Oradea, Romania. A standardized 40-item questionnaire was developed in accordance with the Framework Agreement on the provision of medical assistance within the Romanian healthcare system. The survey, which was administered over a four-year period (2019–2022), covered seven domains: demographic data, accessibility, hotel conditions, quality of care, patient safety and rights, overall satisfaction, and feedback. A total of 12,802 patients completed the questionnaire, and all statistical analyses were performed using R Studio. Results: This study analyzes patient-reported satisfaction and experiences in a large healthcare facility, based on data from 12,802 participants. Overall, 91% of respondents rated the hospital positively, with 62% giving an excellent score. Spiritual assistance was well received (71%), and 70% of patients expressed willingness to return for future medical needs. Hospital cleanliness and ward conditions were rated highly, with 71% of respondents reporting excellent experiences. Food quality was positively reviewed by 66% of participants. Most patients (95%) confirmed proper hygiene practices by medical staff, and 95% were informed about their diagnosis. However, only 67% were aware of the complaint submission process. The dataset spans 2019–2022, with the highest hospitalizations in 2020 (36%) and obstetrics, cardiology, and general surgery being the most common specialties. Conclusions: This dataset reflects a high level of patient satisfaction across multiple dimensions of hospital services, including cleanliness, quality of care, and patient information. However, areas such as complaint handling and transparency in medication handling require further attention to improve the overall patient experience. The findings underscore the hospital’s strong performance in meeting patient expectations while identifying key areas for continued improvement. Full article
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26 pages, 2416 KB  
Article
Using the Sustainable Development Capacity of Key Counties to Guide Rural Revitalization in China
by Jingru Chen, Hengyuan Zeng and Qiang Gao
Int. J. Environ. Res. Public Health 2023, 20(5), 4076; https://doi.org/10.3390/ijerph20054076 - 24 Feb 2023
Cited by 8 | Viewed by 3134
Abstract
Counties are the basic unit for addressing unbalanced development in a region, revitalizing rural areas, and promoting the integrated development of urban and rural areas. Despite the importance of county-level research, few studies have been conducted research at such a small scale. To [...] Read more.
Counties are the basic unit for addressing unbalanced development in a region, revitalizing rural areas, and promoting the integrated development of urban and rural areas. Despite the importance of county-level research, few studies have been conducted research at such a small scale. To address this gap in knowledge, this study constructs an evaluation system to measure the county sustainable development capacity (CSDC) of counties in China, identify constraints to development, and provide policy suggestions to promote the counties’ long-term stable development. Specifically, the CSDC indicator system was based on the regional theory of sustainable development and included economic aggregation capacity, social development capacity, and environmental carrying capacity. This framework was applied to 103 key counties to receive assistance in pursuing rural revitalization in 10 provinces in western China. The AHP–Entropy Weighting Method and TOPSIS model were employed to inform the scores of CSDC and its secondary indicators, and ArcGIS 10.8 was used to portray the spatial distribution of CSDC and to classify these key counties into categories that guided specific policy recommendations. The results demonstrate a high degree of unbalanced and inadequate development in these counties and that rural revitalization efforts can be targeted to increase the speed of development. It is crucial to follow the recommendations that conclude this paper to promote sustainable development in areas that have been lifted out of poverty and to revive rural areas. Full article
(This article belongs to the Special Issue Agricultural Green Transformation and Sustainable Development)
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